Customer Service Sales

Work experience

*. Assisting patients with picking out frame and lenses.

2. Dispensing glasses doing adjustments and minor repairs. 3. Notifying patients when glasses are ready.

4. Checking in frame orders and filling frame boards. 5. Provide excellent customer service at all times. 6. Stay currant on all training.

1. Processing credit card payments.

2. Processing returns, refunds, and exchanges.

3. Provide excellent costumer service.

4. Pricing merchandise for sales floor.

5. Answering telephone and transferring call to the right department. 1. Weeding vinyl and stripping vinyl.

2. Ordering shop supplies..

3. Answered the phone.

4. Paid all bills to suppliers and utility companies. 1.Generating glasses from start to finish.

2. Responsible for cutting lenses to fit frames.

3. Making sure prescriptions are correct in frames. 4. Placing specialty lens orders and putting away lens shipments. 5. Doing inventory and maintaining lab equipment.

1. Employee schedules.

2. Managed inventory.

3. Reached monthly sales goals.

4. Billed insurances for eye exams.

5. Dispensed eyeglasses and contacts.

6. Did contact lens training classes.

7. Checked prescriptions in eyeglasses to make sure correct before dispensing. Education

Skills

I have excellent communication skills on the phone and in person. I am great at customer service. I also know how to multi task and prioritize what needs to get done in a timely fashion. I am able to work in a fast pace environment with many distractions. References Available on request

Suzette Goyette

1016 N 14th Ave. E Duluth, Minnesota 558**-***-*** 0486 *********@*****.*** I am excited to start new career as a Health Unit Coordinator. I am a highly motivated individual with excellent organization skills and prioritizing. I pay attention to detail and love to multi task. I have excellent communication skill and enjoy helping others. I understand the importance of HIPPA and patient care. I am not afraid to ask questions and enjoy learning new things. I love working in a fast pace environment that is challenging. I am will to work full time or part time. Health Unit Coordinator

LensCrafters Eyeglass Consultant 1600 Miller Trunk Hwy Duluth, Minnesota 55805, 03/2015 current Kohls Customer Service Representive 2115 Miller Trunk Hwy Duluth, Minnesota 55805, 10/2014 01/2015 Anderson Signs & Pinstriping 3730 W 2nd Street Duluth, Minnesota 55807, 04/2007 10/2012 Eyemart ExpressLab Technician 2510 Maple Grove Road Duluth, Minnesota 55811, 01/2011 10/2012 JCPenney Optical Manager 1600 Miller Trunk Hwy Duluth, Minnesota 55811, 03/2002 03/2006 Health Unit Coordinator Lake Superior College, 2101 Trinity Road Duluth, Minnesota 55811 (2017) Additional Skills

also know how to multi task and prioritize what needs to get done in a timely fashion. I am able to work in a fast pace environment with many distractions. References Available on request

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