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Data Entry Customer Service

Rockford, Illinois, United States
January 27, 2018

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**** ******* *****

Machesney Park, IL 61115


EDUCATION: Graduated from Byron High School in 1992, Byron, Illinois SPECIAL SKILLS: Switchboard/Receptionist, Proficient in Payroll, Excel, Word, Typing, Fax Machine, Office Equipment, Office Management, Data Entry, Cash Register, and I am a Notary



FireFly Legal October 27 2014 to January 19 2018

Responsibilities Include:

Filing Documents at Courthouse

Document Retrieval

Balancing Petty Cash Monthly

Problem Solving

Communicating with server via email or phone

Notarizing servers affidavits


Data Entry


Ordered office supplies

Supervising and training individuals

Rockford Neuroscience Center March 10 2014 to October 24 2014 Responsibilities Include:


Checking patients in and out

Rooming patients and check blood pressures

Making Appointments

Calling in Prescriptions

Do Pre Authorizations

Calling patients for Appt Reminders and to answer their questions Write up and fax lab orders and other procedures

Caraotta Chiropractic Orthopedics September 2013 to March 2015 Responsibilities Include:

Filing Patient Files

Enter Patient Information in computer

Assist with Mailings

Make new patient folders

Managing my Licensed Day Care February 2010 to March 2014 Responsibilities Include:

Supervising and directing children

Providing healthy snacks and meals

Teach personal cleanliness

Teaching perfect balance of learning and playing

Provide children with positive reinforcements

Provide First Aid and CPR as needed

Maintain order, security, and sanitation of the facility Maintain complete and accurate daily records

Implemented behavior modification techniques as instructed Training Include:

Certified in CPR and First Aid

Attended a class on how to care for special needs children Anderson Packaging August 2006 to June 26th 2009

4545 Assembly Dr. Payroll/AP Assistant $13.01/Hr

Rockford, IL 61109

Responsibilities Include:

Processing time-cards and check time-cards against report Stuff checks and Direct Deposits/ Delivered payroll checks to the employees Sort mail/Voucher invoices

Filing completed invoices/completed time-cards

Keeping up on our A/P log

Covered Receptionist while at lunch/also assisted customers and vendors Also handled all agency employees’ hours to make sure they were paid correctly Entered hourly vacation request

Helped employees with question regarding paycheck, vacations, and etc. Aaron Greenscape, Inc. Nov. 2003 to August 2006

Cunningham Rd. Office Manager

Winnebago, IL $11.50 hr

Responsibilities include:

Receptionist/Customer Service

Employee Payroll/Filing of employee monthly/quarterly taxes Employee Annual W-2 Statements

Accounts Payable/Accounts Receivable

Appointment Scheduling

Data Entry

Assist with mailings

Making Daily Deposits to the Bank

Robert McLaughlin, CPA Sept. 2002 to Nov.2003

East State St. Office Manager

Rockford, IL $9.25/hr.

Responsibilities included:

Receptionist/Appointment Scheduling

Client payroll/Filing of client monthly/quarterly payroll taxes Client W-2 statements

Balancing of client monthly bank checkbook statements Delivered Payroll Checks to Clients we did Payroll Checks for Conseco (Insurance Co.) Nov.1997 to July 2002

Rockford, IL Conseco Closed Down

Various responsibilities included:

Work Flow Coordinator:

- Prepare and distribute work to other technicians

- Train new employees

- Assist supervisor in various responsibilities

- Assist with claims problems arising with other technicians

- Check other technicians work for accuracy

Senior Data Entry Technician

- Process Mail/Prepare Mail for Scanning

- General Claim Processing/Reprice Claims

- Data Entry on Re-issuing insurance checks

- Research policy numbers

- Research information for insured/providers

- Prepare letters to insured and providers

- Generate daily/weekly reports

- Check provider ID numbers from government tax notices Michael's Craft August 1993 to February1994

Rockford, IL Floral Dept. /Customer Service

Switchboard/Cashier as needed

Hours cut after holidays

Byron Food Mart June 1990 - July 1993

Byron, IL Part-time Cashier

REFERENCES: Available Upon Request

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