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Sales Manager

Salem, New Hampshire, 03079, United States
January 26, 2018

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Cover Letter

After hastily scanning my resume, you will conclude, “Hey, this guy should be looking for a sales job” or “He’s overqualified” or, ironically, “Great background but he’s underqualified for our office manager position.”

I caution you to stop and, please, focus on my general manager position at Printer’s Plus. Yes, I have a strong sales background, but my real expertise is streamlining business processes. Procurement Process Management, the business principle I developed that led to my sales, sales management and sales training success was, first and foremost, an organizational principle, which I applied in a sales situation. Let me apply my proclivity for organization to make your organization more efficient and productive.

For Procurement Process Management (PPM), I created two symbols that help visualize the principle:

The Pie Chart

Does your business office resemble an organized pie chart characterized by efficiency and productivity?

The Amoeba

Or, does your business office resemble a disorganized amoeba of inefficiency and low productivity?

As your office manager, my goal is to transform the amoeba into a pie chart that contributes to the profitability of the company


Candidate with an unusual combination of skill, talent and accomplishment:

Extensive sales, sales training, sales management and general management background

B2B, retail, telemarketing and e-commerce sales experience

Developed business principle that undergird my success, Procurement Process Management

Healthy, happy, over-achiever looking for challenge

Employment History

Profitable Procurement / Procurement Process Management, Chicago IL

Founder and Owner, 2011-present

Authored books on Amazon and multiple articles in various publications and LinkedIn

Consulted business products dealers and reps and purchasing departments

Warehouse Direct, Chicago IL

John Moyer, President, 800-***-****

Sales Manager, 2009-2011

Saved company $1.5 million in three months in telemarketing division

Trained reps on Procurement Process Management and consulted on client calls

Corporate Express, Broomfield CO

David Grove, Executive Vice President of Sales and Marketing, (Direct Supply, 800-***-****)

National Training Manager, 2000-2003

Trained 2300 reps and 225 managers on Procurement Process Management (PPM)

Advised marketing department on catalog layout

PPM training was company’s most successful marketing program

100% travel

Procurement Process Management Consulting, Hilton Head Island SC

Owner, 1997-2000

Consulted business products dealers on PPM to radically change their business

Performed General Manager duties

Essendant, nee United Stationers Supply Company, Chicago IL

Larry Miller, Vice President of Sales, Digital Channel, 847-***-****

Training Consultant, 1995-1997

Trained dealers on my PPM program

100% travel

Associated Stationers, Chicago IL

David Grove, Assistant Marketing Manager, (Direct Supply, 800-***-****)

National Training Manager, 1991-1994

Trained dealers on my PPM program

100% travel

Boise Cascade Office Products, Wholesale Division, Jacksonville FL

Tom Trost, General Manager

Territory Sales Rep, 1989-1991

Increased sales 50% over 2 years

Developed dealer rep training program

Began training dealer reps on my program nationwide while still assigned a sales territory

Printers Plus, Tysons Corner VA

Rick Barnett, President and Owner,

General Manager, 1986-1989

Increased sales, $2 to $10 million; retail stores, two to seven; and employees, seven to 45

Added commercial and government and mail-order divisions

Engaged in every aspect of business with full P&L responsibility: sales; administration; rules, guidelines and procedures; hiring, training, and disciplining; accounting, warehousing and shipping; banking and vendor relationships, etc.

Boise Cascade Office Products, Consumer Sales Division, Washington D.C.

Mike Meehan, General Manager

Sales Rep, 1976-1987

Specialized in outside, B2B sales to largest account in market

Opened Washington Metro market

Achieved top tier reps last 5 years based on gross margin dollar production

Success based on business principle I developed, Procurement Process Management (PPM)

100% commission

Telemarketing Fundraising, Alexandria VA

Co-owner, 1972-1976

Fundraising for non-profit organizations

Developed phone scripts and response tree

Trained volunteer high school students on daily basis

Managed full business spectrum from bookkeeping to bringing on clients


George Washington University, Washington D.C.

Attended 3-1/2 years on full scholarship for basketball

Studied Business Administration

George Washington High School, Alexandria VA

Graduated in top 10% of class

Senior Class President

Captained freshmen, junior varsity and varsity basketball teams to 64-12 record


Consumer Sales Marketing

A training manual for office supply dealers and sales representatives based on procurement process management principles. Published 1989. Out of Print.

Procurement Process Management: Transforming Traditional Sales Reps into PPM Consultants

A training manual for Corporate Express sales representatives. Published 2000. Out of Print.

Procurement Process Management: The unrecognized need in every business including yours

A fictional account of the application of PPM in a business intertwined with an office romance. Published 2004 by e-Soup Publishing. Available on

Spiritual e-Soup: A compilation of inspirational messages from the Internet

Two-hundred spiritual messages revised and edited for publication. Published 2007 by e-Soup Publishing. Available on

How Amazon or Wal-Mart Can Establish a B2B Platform for their Universal Product Offering by Taking Over the Office Supply Industry

A business proposal illustrating the strategic application of PPM principles. Published October 1, 2015 by e-Soup Publishing. Available on


An opinion piece on the death of the office supply industry. Published 2015 by e-Soup Publishing. Available upon request and at and LinkedIn.

Is Amazon just another superstore doomed to failure in the B2B superchannel?

An opinion piece from perspective of Procurement Process Management. Published November 2015 by e-Soup Publishing. Available upon request and at

Contact Information

Ralph Barnett

Salem NH 03079

847-***-**** or


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