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Customer Service Information Technology

Spring, Texas, 77373, United States
January 28, 2018

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Robert C. Douglas

***** ********* ******** ****

Spring, TX 77373

United States

Phone: 985-***-****


To obtain a position that will allow me to utilize my skills and initiative. I am prepared to master new skills and to show my ambition to work and advance in that position.

Ability Summary

Hard working, highly motivated team player with over 10 years experience in the customer service field. Perform great communication skills, mentoring, and great personality.

Employment History

Shaw E&I Construction labor/2008-2013 LA

I worked in a variety of manual labor positions relating to labor or maintenance. My job responsibilities were dependent on the employer, but did include utilizing, setting up, or delivering tools or other materials and working with technicians.

Internal Support Group/Tier 2 Representative/Customer Service Representative 2013-2017 Bogalusa, LA

My job duties were assisting customers with there account that they had with the company and making sure that the customers were satisfied with the service we provided. I also had the responsibility of mentoring new employees and training them on how to complete there course they needed to had for the job.

Honors & Activities

In High School I received honors. My activities were

Detailed References

Dossie Roberts

General Dynamics Information Technology - Internal Support Group

934 Union Ave

Bogalusa, LA 70427


Personal reference known for 5 year(s).

Michele Sanders

General Dynamics Information Technology - supervisor

Bogalusa LA.


Personal reference known for 5 year(s).

Justin Godbolt

Bogalusa La. 70427


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