Customer Service Information Technology
Resume:
Robert C. Douglas
Spring, TX 77373
United States
Phone: 985-***-****
Objective
To obtain a position that will allow me to utilize my skills and initiative. I am prepared to master new skills and to show my ambition to work and advance in that position.
Ability Summary
Hard working, highly motivated team player with over 10 years experience in the customer service field. Perform great communication skills, mentoring, and great personality.
Employment History
Shaw E&I Construction labor/2008-2013 LA
I worked in a variety of manual labor positions relating to labor or maintenance. My job responsibilities were dependent on the employer, but did include utilizing, setting up, or delivering tools or other materials and working with technicians.
Internal Support Group/Tier 2 Representative/Customer Service Representative 2013-2017 Bogalusa, LA
My job duties were assisting customers with there account that they had with the company and making sure that the customers were satisfied with the service we provided. I also had the responsibility of mentoring new employees and training them on how to complete there course they needed to had for the job.
Honors & Activities
In High School I received honors. My activities were
Detailed References
Dossie Roberts
General Dynamics Information Technology - Internal Support Group
934 Union Ave
Bogalusa, LA 70427
Personal reference known for 5 year(s).
Michele Sanders
General Dynamics Information Technology - supervisor
Bogalusa LA.
Personal reference known for 5 year(s).
Justin Godbolt
Bogalusa La. 70427
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