Customer Service Technical Support
Resume:
Jon Martin
*********@*****.***
EXPERIENCE
Rite Aid, Fredericksburg VA Cashier (pt)
December 2013- April 2014
My duties at Rite Aid consisted of me handling the money, as well as customer service, and technical support with equipment in the store.
Vector Security, Fredericksburg VA Customer Service (pt)
June 2015 - July 2015 (seasonal hire)
I assisted behind the scenes in a desk with assisting customer. As well as providing technical support or assistance for Vector’s customers.
Food Lion, Fredericksburg VA Cashier (pt)
August 2016 - November 2016
Typical cashier duties, handling the money, and making sure the customers leave happier than when they entered the store.
Weis Markets, Fredericksburg VA Customer Service desk attendent(pt)
November 2016 - January 2017
My duties were typical customer service duties. Such as helping customers with an issue and finding a solution. As well as helping fellow employees with technical issues with their equipment.
Hardwork Publishing, Director of Social Media (Internship)
August 2017- December 2017
My duties consisted of emailing, answering phone calls, scheduling, and monitoring Mr. Middletons Social Media Accounts. Answering customer questions, and finding solutions to problems.
Paul Denino (online personality), Fredericksburg VA personal assistant Intern(pt)
June 2017 - December 2017
My duties consisted of phone calls, emails, scheduling,and assisting with technical stuff, anything to help. I as well helped craft new ideas as well as helped review business marketing proposals.
EDUCATION
Riverbend High School, Fredericksburg VA Advanced Technical Diploma
August 2012 - June 2015
Graduate of Riverbend High School with an advanced technical diploma as well as a 2.9 GPA.
Germanna Community College, Fredericksburg VA Associate's degree in computer science
June 2015 - present
3.0 GPA current estimated graduation date is June 2018.
SKILLS
•Meticulous attention to detail
•Strong problem solver
•Self-starter
•Self-directed
•Resourceful
•Professional and mature
•Customer Service
•Negotiations
•Typing
•Programming
•Computing
•Planning
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