Quality Assurance Software Engineer

SUMMARY

SKILLS

EXPERIENCE

KYM MITCHELL

*** ********** ****, ***** *******, NC 27540 H: 603-***-**** **************@*****.*** Ambitious VP, Software Engineer professional with over 20 years in the financial services industry who creates strategic alliances with organization leaders to effectively align with and support key business and technology initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals in the areas of digital, mobile, web and cloud. Project management

Leadership/communication skills

Product development

Product line expansion

Business operations organization

Budgeting expertise

Employee relations

Self-motivated

Cloud Testing

Functional, Performance and

Resiliency Test strategy,

leveraging automation

Software Security

Quality Assurance

Test Automation

Digital Transformational Leader

Agile/Scrum/Xtreme

Programming

DevOps/DevSecOps

Organizational Restructure and

Change

Process Redesign

Change Implementation

Smart Automation

New Skills Development

01/2016 to Current Vice President, Quality Assurance (Personal Investments) Fidelity Investments - Durham, NC

Transformed 607+ Global Organization from Manual testers to Software Engineers in Test, leveraging Smart Automation Test Strategy, Reduced Test footprint by 55.85%

Multi Year strategy to implement Smart Automation with a tool agnostic approach, reducing the Test Cycle Time, Increasing Coverage and reducing the overall Test Footprint

$5,990,400 M in Headcount savings due to hitting headcount efficiency targets 16 months ahead of schedule.

91% Test coverage with automation, Reduced Cycle Time by 66% Annual Cost Avoidance due to automation efforts by $2.8M Automation first and automation always strategy, implemented across 200+ Scrum Teams, software engineer in test roles

Collaborated with Business and Operations team, to digitize and convert manual operations process to automation. As a result, 20% increase in Straight Through Processing rates.

Reduced Error rates from 30% to 10% in 1 quarter, reducing over 200,000 manual transactions.

Created over 11 New capabilities

Light Weight Container API Test strategy using Chakram Virtual Device Lab

Robotics

NC State Robotics Engineering

Business Process Automation

Service Virtualization

DevOps (Blue/Green)

Cloud and Resiliency test strategy

Continuous Integration and Continuous Delivery

Release Management

Resiliency and Chaos Test Strategy

EDUCATION AND TRAINING

01/2011 to 01/2016 Director, Quality Assurance (Personal Investments) Fidelity Investments - Durham, NC

Directed 75+ Software Testers globally distributed across India, China, Northeast and Southeast

Responsible for Quality assurance and Controls in the Personal Investing segment at Fidelity Investments

Supporting over 87 products and applications and software development teams including Money in/out transactions, Account Opening, Transfer of Assets, Managed Accounts, mobile and web products

07/1999 to 01/2011 QA Engineer, Sr. QA Manager

Fidelity Investments - Merrimack, NH

End to End Functional Test

Designed and directed program level testing across multiple business lines Complex Test Data management and creation

Leveraged mutliple tools and processes to document, create, execute, triage and report on functional and non-functional tests

Directed multiple leads across multiple applications and products to effectively coordinate test, software release management, collaborate on dependencies. Report, Triage, and resolve defects during project lifecycle. Leverage Waterfall and Scrum techniques

2017 Six Sigma Green Belt Certificication: Certification Villanova - Online

2014 Certification: Scrum Master

Scrum Alliance - Raleigh, NC

1994 Bachelor of Arts: Liberal Arts

Louisiana State University- Shreveport - Shreveport, LA 1993 Bachelor of Science: Pre-Med

University of Minnesota Twin Cities - Minneapolis, MN

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