Customer Service Administrative Assistant

Cherrie Jackson 910-***-****

***** ********* ******* ***. #***

Raleigh NC 27617 *********@*****.***

Summary Of Qualifications

13+ years of accounting and book-keeping experience

Organizational & Communication Skills

Professional Experience

Lowes Foods Office Clerk February 5 2017 to present

Bookkeeping

Early Childcare Development Owner April 1998 - October 2012

Maintained fifteen years of experience as a child care provider

Developed and maintained computer skills in other areas of self-employment

Accounting/Bookkeeper/Administrative Assistant position

Provided all necessary reports for preparation of annual tax returns.

Michael Jackson Honey Do’s May 2009- June 2010

Accounting/Bookkeeping /Administrative

Quick Book Intel

Account Payable/Account Receivable

Environmental Services Supervisor September 1985 - March 1998

Ensured that patient and non-patient areas were properly cleaned by using the correct techniques according to the departmental policies and procedures

Provided training to new employees and retrained current employees

Coordinated and set up functions and created schedules to set up and rearrange office furniture

Evaluated employees on work performance and conducted quarterly employee evaluations

Keyed in time cards for employee payroll and coordinated paid days off (pdo’s) with the days off roster to ensure adequate coverage

Conducted daily department inspections and maintained ongoing work projects and laying out formats of proper floor plans and carpet cleaning procedures

Enforced staffing disciplinary action when needed

Environmental Services Assistant December 1984 - September 1985

Ensured patient rooms and non-patient rooms are properly cleaned, by following the seven step cleaning procedures on a daily basis.

Skills Summary

General Office Skills

Accounting/Bookkeeping

Computer Skills

Customer Service Skills

Supervisory Skills

Organizational & Communication Skills

Project Management Skills

Report/Scheduling Preparation

Written Correspondence

Education

Masters of Science

In Business Accounting Axia College University of

Phoenix Graduation January

Phoenix, Arizona 2017

Bachelor of Science

In Business Accounting Axia College University of

Phoenix Graduation October 31,

Phoenix, Arizona 2013

Associate of Arts in Accounting

Axia College University of Phoenix,

Phoenix, Arizona

Graduation October 31, 2011

Adult High School Diploma Cape Fear Community College Graduated May 2009

Wilmington, NC

Diploma Professional Career Development

Institute

The School Of Child Day Care Graduated May 2000

Atlanta, Georgia

Certificate of Completion New Hanover Regional Medical Center Completion Dates

Customer Service Initiative October 1997

Commitment to Customer Service November 1997

Quality Management Education August 1995

EAP Supervisory Training August 1995

Leadership & Trust May 1995

Basic Interviewing Skills March 1995

C.P.A.S. – Guidelines February 1995

The Cutting Edge January 1995

Interaction Management September 1994

Infection Control August 1994

Managing Wells October 1993

Managerial Skill November 1986

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