Information Technology Microsoft Office

Georga Torres

* ******* **, **** ********, NJ ***58

973-***-****

******.********@*****.*** www.linkedin.com/in/georgatorres

Objective

To obtain a position that will illuminate my passion for project orientated work in order to grow within the company as an expert in my field.

Education

Monmouth University, West Long Branch, NJ 07764

Graduate (Sept. 2017- May 2019)

- Master’s in Information Systems

- Overall GPA: 3.5/4.0

-Relevant coursework: Program Development, Object-Oriented Analysis, Management Information Systems, Software Project Management

Undergraduate (Sept. 2013- May 2017)

- Bachelor’s in Chemistry, with an Information Technology minor

- Overall GPA: 3.2/4.0; minor GPA: 3.65/4.0

- Brother of Alpha Kappa Psi, Professional Business Fraternity

Work Experience

Technical Support Engineer

iCIMS, Holmdel, NJ (June 2017- Present)

- Address and resolve customer issues in a prompt and informative manner

-Troubleshoot customer issues including: API/Flat File integrations, portal functionality, system accessibility, and etc.

-Follow up with clients to ensure complete satisfaction with service

Sales Associate

Lacoste, Tinton Falls, NJ (May 2016 – May 2017)

- Maintain strong customer relationships in order retain lasting customer loyalty

- Provide consultative advice when a customer has a question/concern

- Inform customers about current and upcoming promotions and events

Physics & Information Technology Peer Tutor

Monmouth University, West Long Branch, NJ (May 2015- Jan 2017)

- Provide assistance to students in acquiring a better understanding of targeted weak areas

- Coordinate multiple schedules in order to provide services to many students

- Organize and conduct weekly meetings to go over any questions/concerns

Sales & Marketing Intern

Grignard Company LLC, Rahway, NJ (Nov 2015 - May 2016)

- Handled all government bidding paperwork necessary for sale

-Build relationships with incoming buyers by updating them on any price changes and new products

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Skills

- Strong proficiency in Microsoft Office Suite

- HTML, CSS, Java, Dreamweaver, Visual Basic

- ACT! Contact management software, Salesforce

- Social media: Facebook, LinkedIn, Instagram, etc.

- Fluent in Spanish

Volunteer/Fundraising

- Relay for Life- Organized our Fraternity’s event stand, assigned positions, handled the fundraising

- Pull for Hunger- Coordinated sign-ins and opening procedures

- Habitat for Humanity- Assisted on build sites and continues fundraising

Awards

- Educational Opportunity Fund scholarship recipient

- Academic Award Scholarship recipient

- Miss Educare Scholarship Award- 2nd place

References

- References are available upon request.

Contact this candidate