Manager Engineer
Resume:
Isaac Riley
* ***** ******* ****** *********/Cellular: 917-***-****
Roosevelt, NY 11575 *****.*****@*****.***
SOFTWARE QA LEAD, AGILE TESTING AND TEST AUTOMATION AGILE TESTING, TEST AUTOMATION, CONTINUOUS TESTING INTEGRATION, SCRUM MASTER, QA IN DEVOPS I’m a customer obsessed servant leader with demonstrated success in using proven QA methodologies to guide software into that sweet spot between business need and customer satisfaction. I’m not a hands off leader. I’m an agile tester; am able to roll up my sleeves, lead manual testing efforts and build a test automation framework robust enough to assist in asserting the quality of web & mobile [native/web] apps. Establish QA Departments Lead Test Efforts Scrum Master Build Test Automation Ecosystems (Web, Mobile,
[primarily Selenium/Java Bindings]) Black/White Box, API Testing Align Products with the Quality Criteria OUR QA DEPARTMENTS/PROCESSES SUCCESSFULLY DELIVERED PRODUCTS TO THESE CLIENTS: WALMART CITIBANK BANK OF AMERICA IBM
DISCOVERY
COMMUNICATIONS
DELL/EMC SCHNEIDER ELECTRIC HITACHI
PROFESSIONAL EXPERIENCE
CHOICE LOGISTICS 6/2016 – PRESENT
QA MANAGER (DEPARTMENT LEAD), TEST AUTOMATION ENGINEER, SCRUM MASTER Founded in 1964 as Choice Couriers, delivering packages for lawyers, accountants, et.al. Choice Logistics morphed handling logistics for technology products. QA MGR post is being outmoded
Choice Logistics’ executive board made the decision to invest in information technology. The formation of a QA department was among the gaps that needed to be filled; I was employed to create the department. NOTABLE ACCOMPLISHMENTS
Created the company’s first QA department; the QA team (an offshore in house mixture of QA talent) was instrumental in raising the quality of our product offerings, making them much easier to sell – Q4 2016 to Q3 2017 saw an increase of 17 new projects
Created the company’s first continuous test integration framework – the team focused on manual testing efforts while I provided the enhancement via continuous testing integration (Selenium & Appium [Java] + Jenkins) ... continuous integration gets to bugs very early and increases confidence in production deployments As a testament to QA’s role in facilitating successful integration with our customers’ ecosystems, consider the following testimonial from Choice’s owner/chairman:
It would be difficult to call out everybody by name to thank you for the long hours, being away from your families during the move, and the diligence that you all took to get things right for both Dell and Choice. Thanks again for the super job! (Michael Katz, Chairman, Choice Logistics) Page 2 of 4
WOLTERS KLUWER 8/2014 – JUNE 2016
QA PROJECT LEAD, TEST AUTOMATION LEAD, SCRUM MASTER, QA+OPS LEAD (QA IN DEV OPS) Founded in 1836, Wolters Kluwer (Fortune 2000) is a global company that provides information, software, and services to professionals in four main areas; law, tax, finance and healthcare. Here in NY, the software we make resides in the legal and regulatory space (governance). The IT department was outsourced.
Despite being a leading global governance solutions provider, Fortune 500 companies were threatening to walk away from the table because our corporate governance suite was extremely dependent on Microsoft’s defunct Silverlight “framework”. I was brought in to spearhead QA management of the Silverlight replacement projects. NOTABLE ACCOMPLISHMENTS
Our (Product) Net Promoter Score increased by 20 points (rose to an 86); happy customers make for good business ... at the end of the 2015 fiscal year, our business unit generated a $287 million profit margin
As the QA Lead on the Silverlight replacement projects, the new Angular JS/.NET and mobile apps were maximally aligned with the quality criteria (esp. in the Usability and Performance tiers). We retained our valued customers, as is noted in the following testimonial (Bank of America, Fortune #23, 2015):
”Dear Tom [our Product Owner] & team,
This is very exciting! Thank you, and the rest of the team that worked on this, for all of the long hours and effort you put into making this happen! Our clients will be so thrilled to not have to deal with Silverlight going forward
Created the first continuously integrated Testing Ecosystem (Selenium & Appium [Java] + Jenkins) for the Wolters Kluwer Corporate Governance [Legal and Regulatory] arm – the basis of which consisted of reusable scripts that exposed bugs in the early stages of software development, reducing expenses and embarrassing (costly) production deployments
FLUENT MEDICAL 9/2012 – 5/2014
QA MANAGER, TEST AUTOMATION LEAD, SCRUM MASTER
After a few years of existence, Fluent Medical (a start up whose product offering aims at increasing patient safety, by bringing clarity to medical data and documentation) made the decision to formally adopt Quality Assurance. Fluent Medical was liquidated (amidst the LimeWire debacle
Created the company’s first QA department and was the company’s sole QA resource (a Swiss army knife), NOTABLE ACCOMPLISHMENTS
Our market share increased: we begun with Sutter Health Group (Sutter Cardio & Sutter FM) and by Q2 2013, we got Lassen Medical Group, Lenox Hill Surgery, Wayne Medical and Westchester Medical Group Page 3 of 4
NASSAU COMMUNITY COLLEGE 1/2003 – PRESENT
Adjunct Instructor (Part Time on Sundays)
RSG MEDIA SYSTEMS, NEW YORK, NY 07/2010 –9/2012
SR. QA MANAGER, TEST AUTOMATION ENGINEER (SELENIUM), SCRUM MASTER, SOFTWARE TRAINER RSG’s product suite the suite that sits between the CRM tool and the Ad Server. In 2012, RSG’s software development arm was moved to India...
NOTABLE ACCOMPLISHMENTS:
Created the company’s first QA department. RSG was 8 weeks away from losing the Discovery Communications contract, the QA processes we formulated got the product successfully deployed and the contract was saved SPIRAL UNIVERSE, WHITE PLAINS, NY 07/2009 – 7/2010 SOFTWARE QA DEPARTMENT LEAD, SCRUM MASTER, TEST AUTOMATION ENGINEER (SELENIUM) Accepted the mandate to create the company’s first QA department. Spiral Universe offered a SaaS school management GWT/GXT solution. Spiral Universe was sold to parties in the Ukraine NOTABLE ACCOMPLISHMENTS:
Increased product’s salability, improved market share: the product was deployed to 100 countries worldwide (we had a single school in Westchester county & in the Ukraine when I got there)
Product (Spiral 2.0 ) was featured in EXT JS’ (now Sencha) Implementation Spotlight
Sencha (EXT JS) Spotlight: Spiral Universe
FJA US, INC., NEW YORK, NY 02/2007 – 05/2009
SOFTWARE QA MANAGER, TEST AUTOMATION LEAD (SELENIUM), PRODUCT MANAGEMENT CONSULTANT Instituted the ten year old company’s first QA department. FJA’s core product offering spans all insurance verticals specializing in process improvement and compliance with regulations. FJA AG was the subject of a hostile takeover by COR AG, Germany NOTABLE ACCOMPLISHMENTS:
We stemmed slippage into the abyss: when I got there, we were a couple of months away from losing the Chubb Insurance Yacht Line of Business contract (the app was simply unusable despite millions in costs), within 4 months, we not only got the product deployed and usable, but Chubb gave us their Home and Auto Lines of Business
Our market share increased Q4 2007 – Q3 2008: we got Blue Cross of California, Horizon Blue Cross of NJ, Blue Cross of Western New York, Blue Cross of Kansas and Blue Cross of Illinois Page 4 of 4
THE HIGHER GEAR INC., NEW YORK, NY 05/2006 – 02/2007 SOFTWARE QA MANAGER, ACTING PROJECT MANAGER/INTERIM PRODUCT MANAGER Higher Gear made CRM tools for car dealers. Higher Gear went bankrupt... NOTABLE ACCOMPLISHMENTS:
Created the company’s 1st QA department. After 3 months, the QA processes we implemented, not only got the product usable, but got us our first international customer (Hyundai of South Africa) FALCONSTOR SOFTWARE INC., MELVILLE, NY 06/2005 – 05/2006 SOFTWARE QA LEAD/C (AND VISUAL C++) DEVELOPER
Led the team responsible for testing the company’s Virtual Tape Library solution (the company’s core offering).
SKILLS AND DEVELOPMENT TOOLS
Programming Languages: Java, C#, C/C++, SQL
Platforms/Operating Systems: Linux (all major variants), AIX, HP UX, Solaris, Windows, MAC Development & Testing Tools: Eclipse IDE, Android Studio, Jenkins, Selenium/WebDriver (Java bindings), JUnit, Appium, Rest Assured, NeoLoad (performance [load/stress] testing]), Visual Studio/TFS & Team Test, JMeter, JIRA, Bugzilla, VersionOne
Internet Standards: CSS, XPATH, XML/XSLT
Databases: MySQL, Oracle, MSSQL Server, Postgres
Misc. Skills: Scrum Master, black and white box testing, test case design, test planning and management, software risk management, creation and maintenance of continuous testing eco systems, user centered design EDUCATION
State University at Stony Brook, Bachelors of Science Major: Computer Science, Secondary Major: Applied Math & Statistics BLOG
http://irileydev.wixsite.com/qaprocesses
LINKEDIN PROFILE
https://www.linkedin.com/in/isaacriley/
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