EARNEST H FAUST JR
ac36rm@r.postjobfree.com
HIGHLY SKILLED MANAGER
Over 15 Years of Exceptional Service Specialized
In Customer Service, Human Resources, and Risk Management
Skills and Abilities
Customer Service
Training, Mentoring, and Coaching
Human Resources
Risk Management
Computer Skills
Time Management
Supervision
Instructor
Motivational Speaker
Radio Host
CPR and AED Certified
Security Officer Certified
0215 Health, Life, and Annuity License
Employment History
12/2017 – Current US Health Advisors Tampa, FL
Agent
Assist client with health insurance open enrollment.
Provide excellent client service.
Provide orientation on PPO, EPO, HMO, and ACA (Obama Care).
Perform underwrite qualifications for client eligibility.
09/2014 – 12/2017
Publix
Lakeland, FL
Security Officer
Responsible for checking in and out (OTR) Off the Road drivers, Publix's Associates, Vendors, and Visitors.
Kept good records of Daily Logs & Activities.
Officer In Charge (OIC)
Conducted safety checks on all doors.
Relieved security officers bathroom breaks.
Responded to calls that security officer has reported or have assisted, escorting Lakeland Police Department & Fire & Rescue on & off Publix's properties.
Trainer
Trained newly appointed Security Officer's their duties while working on posts.
Received training in Hazardous Materials (HAZ-MAT).
Received Certificate of Recognition for Perfect Attendance.
10/2010 - 07/2011 Force Protection Security Ft. Lauderdale, FL
Security Officer/Body Guard
Served and protected the safety of Celebrities, Business, Clubs, and much more.
State Certified Armed to carry the fire arm for protection.
Worked outside security special events for celebrities such as Lil Wayne, Floyd Mayweather, and Diddy to name a few.
09/1999 - 08/2006 Walmart Super Center Florida City, FL
Risk Control Manager / Risk Manager Specialist
Responsible for leading the Risk Control Team.
Administered the risk control process.
Worked closely with the Executive Management Team Sponsor to ensure the risk control team is accomplishing their goals and objectives.
Conducted weekly meetings.
Organized the completion of the monthly risk control process, accident reviews, and coordinated risk control functions.
Followed-up on hazard elimination efforts, and raise management's awareness of risk control issues.
Maintained risk control records keeping files.
Handled all the Workers Compensation cases for the employee's, while working closely with Jacksonville and Tallahassee Florida caseworkers.
Worked closely with Private Attorneys, Private Investigators and State Employees Representatives to settle open slip and fall cases.
Made court appearances testifying in court, on behalf of Walmart Cooperation.
Hiring / Recruitment Committee / Labor Relations Specialist
Responsible for hiring the best-qualified applicants that apply for employment at Walmart Super Center.
Assisted by interviewing future associates.
Conducted tours for the new associates, high school students, senior citizen groups, and other organizations in the community.
Invited Community Health Fairs, Florida City Fire Department, and more to come to Walmart, just to give back to the community.
Walmart Awards- Received "Great Job Award Pins (7)" on the spot from District Managers of Recommendations from Walmart Headquarters, Bentonville, Arkansas.
Received letters of appreciation, for having good customer service skills from customers that visit Walmart from other states, across the country.
EDUCATION
Kaplan University Ft. Lauderdale, FL
Communications (Online) In Progress
Department of Justice Federal Bureau of Prisons
Federal Correctional Training Glycnco, GA
Wackenhut Training Institute
Custom Protection Officer Training Miami, FL
State of Florida Criminal Justice Standard Training
Compliance with Correctional Certificate Miami, FL
State of Florida Criminal Justice Standard Training
Supplemental Training / Comparative Compliance Fort Myers, FL
South Florida Junior College
Vocational, Technical & Adult Training Avon Park, FL
United States Army
Military Police / Correctional Specialist Training Fort McClellan, AL
DeSoto High School
High School Diploma Arcadia, FL
REFERENCES AVAILABLE UPON REQUEST