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Machine Operator Customer Care

Indianapolis, Indiana, United States
January 24, 2018

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Jeremy Townsell

Customer Care- Knowing

Indianapolis, IN 46228


To work to the best of my ability for your company and use the skills learned from school and other Civilian Jobs Authorized to work in the US for any employer

Work Experience


SRAM Corporation - Indianapolis, IN

January 2015 to Present

Incharge of running 3rd shift press operators and also keeping up with the preform area. Every night have to give Tier meetings to the crew, organized and produce good quality product, also have to send employee reviews once a week plus train new employees. I have 3 meetings a month, in this short time I have earned my TWI (Training With Industry) certificate from Purdue and also CPR certifications. Material Handler/Quality Control

Baker and Taylor - Indianapolis, IN

June 2014 to July 2015


Inspect all outbound shipments and materials for accuracy,quantity, and proper labeling. Loading,packing,and ensure all shipping documents are attached. Skills Used

Attention to details. Proficient math. Apply safety Customer Care- Knowing

M.P.S - Indianapolis, IN

2011 to 2014

have to approach people and calm a situation down before it evolve into something bigger, gain respect so they will respect you back.

* Observing- Able to see when something is not right and understand when a problem is about to occur or where the problem started, know when the situation is not safe either for you or for a pedestrian.

* Securing- Checking certain areas, make sure vehicles is parked properly, make sure residents and property is in a safe environment. Had to know my 10 codes and know how to fill out the proper paper work. Team worker

Cleaning Service

2010 to 2011

Work with and around a group of people without disturbing their work environment or mines.

* Office- Had to vacuum, dust, wipe, and throw away anything that's been left for trash and that includes the trash cans.

* Bathrooms and Kitchens- Mop and wipe down any counters, floors, mirrors, doors, etc. Trainer

G&D - Peoria, IL

2009 to 2010

Had to train the new employees that started in my area of the warehouse, make sure I look over them until I feel they was ready to go off on their own.

* Forklift- Load and unload trucks, bring the orders to the employees

* Line assembly- organize crew and deliver orders as they come in, fix or recover any problem that may occur.

* Kitting- Put together modules or make sure display and parts match to be shipped out. Machine operator

Bright Point - Plainfield, IN

2008 to 2009

Plainfield, IN


* Verify Orders - Make sure sales orders are correct

* Machine operator


Allen Protection Services - Indianapolis, IN


To provide excellent customer sevice to the client and those that may be around, to observe and report in detailed information, try to provent and keep all situations calm until help is able to arrive. Accomplishments

Clients was satisfied with the service that I provided and never complained witch is thumbs up in this career field. Skills Used

Ability to speak friendly but stay professional at all times, didn't have any problems with walking and driving when needed, show up on time and few times stay after for a few minutes, not all contracts was armed but when I needed to be on sites that wanted armed exercised my training and rules by the book. Education

Business Administration

Ivy Tech community College - Indianapolis, IN

2010 to Present


TWI (Training With Industry)

July 2016 to Present

Certified to train employees from purdue using the 3 pointers: Important Steps, Key Points, and Reasons Why. CPR

August 2016 to August 2019

Trained on how to proper give CPR if needed.

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