Customer Service Project Manager

Cariluz Cordero

● Occupation: Medical Billing and Coding

● Address: 1715 Montecito Ave Deltona, FL 32738

● Cell: (386)- 218- 8993

● Email: k *********@*****.***

Summary

I have been working in customer service for more than 25 years and have loved every minute of it. I have worked as a crew leader in food service, as a receptionist, and also as a Certified Nursing Assistant where my passion for caring and providing for people developed. My greatest accomplishment was when I was promoted to Customer Service Supervisor at Burlington with only being there two months. I have a very friendly and professional personality which I know makes me a great employee.

Work Experience

Burlington, C ustomer Service Supervisor

Sanford, FL 2014- 2017

● In charge of managing the front end employees and registers, as well as solving any customer issues.

Caregiver, Private

Deltona, FL 2008-2010

● Assisted an elderly woman with day to day tasks like feeding, bathing, and dressing.

Receptionist, A dvanced Woman’s Specialist,

Sanford/Deltona, FL 2006-2008

● Verify patient info and medical insurance. As well as keep track of and schedule patient information and appointments.

Crew Leader, Hardees

Deland, FL 2004-2006

● Assisted in taking and preparing customer orders, as well as clean and follow cooking protocols.

Prep/Cook/Cashier, Holiday Inn

Deland, FL 2002-2004

● Prepare and serve food, as well as cash out guest while providing customer service.

Education

Bronx Regional High School

● High School Diploma - 1990- 4.0 GPA

Big Apple Training

● Certified Nursing Assistant - 1996

Florida Technical College

● Certified Medical Billing and Coding - Oct. 2017 References

● Eneida Guivas, TRIBOND Project Manager: (386)- 215-5713

● Amanda Miller, Burlington Key Holder: 407-***-****

● Kim Shoemaker, Burlington Store Manager: 407-***-****

● Rosa Sireci, Medical Biller and Coder Specialist 386-***-****

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