Self Employed Manager

Professional Summary

Skills

Work History

Education

MAURICE HYDE

*** *** ******, *** *****, CA 92101 (H) 619-***-**** (C) 619-***-**** ************@*****.*** Patient and empatheticworker with extensive background in conflict resolution and customer care. Customer-oriented

Active listening skills

Consistently meets goals

Retail sales

Stocking

Skilled problem solver

Shipment processing

Personable

Motivated team player

Natural leader

Trusted key holder

Shipping and receiving professional

Warehouse Assistant Manager 01/2012 to 06/2015

San Diego Rescue Mission – San Diego, CA

Redirected shipments en route in response to customer requests. Loaded products weighing up to 50 pounds onto trucks for delivery. Processed 200 shipments per day.

Loaded and unloaded pieces into boxes for shipment. Trained staff on material handling processes to reduce shipping times. Built a motivated warehouse team of 20 well-trained staff. Moved freight, stock and other materials to and from storage and production areas and loading docks. Developed weekly schedules for warehouse employees. Led warehouse improvement initiatives to advance operational efficiencies. Received, stored and shipped goods and materials.

Head Technician / Service Manager 10/2002 to 09/2012 La Mesa RV Center San Diego – San Diego, CA

Educated customers about the brand to incite excitement about the company's mission and values. Supervised and directed all merchandise and shipment processing. Communicated clear expectations and goals to each team member. Operated a cash register for cash, check and credit card transactions. Self Employed Handyman 03/2012 to Current

Self Employed – San Diego, CA

Handled all customer relations issues in a gracious manner and in accordance with company policies. Educated customers about the brand to incite excitement about the company's mission and values. Followed up with all customers each week to verify that they were satisfied with purchases. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Self Employed 06/2000 to 03/2002

Clayton Construction – Del Mar, CA

Completed tear-down of existing structures and prepared for new construction. Removed damaged tile, brick and mortar.

Provided accurate measurements and estimates for all projects. Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws. High School Diploma: 1991

Valhalla High School - El Cajon, CA

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