Sherri Callan *** W. *th Street

Spring Valley, IL 61362

815-***-****

ac35tp@r.postjobfree.com

EXPERIENCE

Gailey Eye Clinic, Peru, IL O ptician/Contact lens tech January 2003- Present

Assist patients in the selection process of frames, provide education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription. Drive sales while still maintaining patient needs. Calculate insurance co-payment based on insurance eligibility. Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis. Receive orders in system, verify for accuracy, and notifying patients. Perform all necessary adjustments and repairs. Troubleshoot patient concerns and problems.

Maintain inventory pertaining to all aspects of the optical retail area and all optical displays. Order, dispense and maintain contact lens inventory involving several brands and prescriptions.

Victoria’s Secret, Peru, IL Assistant Manager

September 2000-January 2003

Lead selling efforts to meet selling goals during scheduled shifts, and set the direction and goals for the day/shift when associates arrive.

Lead and model the selling and customer experience standards. Ensure associates consistently execute to the selling model. Assist in meeting payroll targets by ensuring sales floor coverage and managing call-in/call-offs. Responsible for the hiring process and training of new sales associates. Support replenishment activities, execute floorsets, window changes, visual presentations and signage placement. Execute visual standards and maintain a safe, inviting store. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret all company directives.

Responsible for training of credit card policies and introduction/sales of credit card.