Data Entry Customer Service

Lakima Jones Gamble

Phone: 863-***-**** *** Walnut St

Email: ************@*****.*** Auburndale, FL 33823

Experience:

Lakeland Regional Health (F/T) 10/13-Present

Patient Access

Gathering, reviewing, and entering patient info and insurance. Collect and enter co-pays and

deductibles. Scan in all documents, run eligibility for patients insurance.

A.T. Radiology (F/T) 04/07-12/09

Front Desk Receptionist

Receptionist responsibilites, data entry, collected co-pays/deductibles, prepared charts for techs,

Answered multiple phone lines, explained billing to patients

Brighthouse (F/T) 08/06-02/07

Customer Service Rep.

Answered incoming calls, basic troubleshooting to customers equipment, explained customers

Billing information, data entry, set up customers information, basic sales, set up appointments

Winter Haven Hospital (F/T) 12/05-06/06

Outpatient Registration Rep

Receptionist responsibilites, data entry, verified patients insurance info, collected co-pays/

Deductibles, escorted patients to designated areas within the hospital

City of Winter Haven (F/T) 07/05-11/05

Communications Dispatcher

Worked as 911 operator, answered incoming calls, asses situations and directed police officers or

proper responders to various locations, Gave detailed information, gave directions, assisted as

needed

Winter Haven Hospital (F/T) 05/01-07/05

Call Center Rep, Inpatient/Outpatient Registration Rep

Answered incoming calls, paged physicians, data entry, receptionist responisbilites, verified patients insurance info, collected co-pays/deductibles, escorted patients to designated areas within the

hospital

Education:

1.Auburndale High

Skills:

Type 40 wpm, Computer experience (internet and data entry), team work skills, customer service skills, extremely well in communication and interpersonal skills. Particularly superior in multi-tasking and organizing.

References:

Available upon request

Contact this candidate