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Engineer Quality Assurance

Shrewsbury, Massachusetts, United States
January 23, 2018

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Ash Patel

Software Quality Assurance Engineer

Accomplished and result-driven Quality Assurance professional with extensive experience in quality assurance, design verification, system design, building and managing high performing testing teams in the software industry. Hands-on engineer with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity. Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications in the international geographically dispersed company. Expertise in testing of design tools, with familiarity in multiple programming languages. Able to train, lead and motivate effective cross functional teams. Experienced in integration and testing of third party software. Excellent personal and communication skills.

Core Competencies:

Building and leading localized and virtual offshore teams

Ecommerce & Social Media

Mobile and Healthcare Applications

Interactive Technologies

SDLC & Agile Scrum Methodology

Test Environments & Release Control

Automated Testing

Database Validation

Performance Testing

Test Plans & Test Cases

Technical Proficiencies

Operating Systems: Solaris, Linux, HP-UX, Windows

Languages: Java, JavaScript, Python, PL/SQL, HTML, XML

Applications: MS Office, Collaborate, SharePoint, MS Project, Quality Center, Informatica Rules Engine, Apache Bench, Siege, Mantis, Radiant CMS, Jira/Greenhopper, Bugzilla, MS Team Foundation Server, MS Visual Work Flow

Application Servers: Weblogic, Websphere, IIS, Mongrel, Apache Tomcat

Databases: SQL Server, Oracle, PostgreSQL, UniData

QA Automation Tools: Selenium, QTP, SoapUI, Postman

Professional Experience

ECOVA.COM, Boston, MA 10/2017 – present

A Sustainability & Energy Management company, makes businesses & utilities more successful through global energy & sustainability management.

Senior Quality Assurance Engineer

Evaluate and test software applications for usability and functionality. Determine quality metrics. Responsible for developing and executing repeatable tests and maintaining test automation framework. As needed participate in manual regression testing.

Responsible for building repeatable test suites for multiple web based products.

Responsible for adding test suites to the test automation framework.

Develop and run tests that encompass both front-end UI and back-end analytic components.

Work closely with other engineers to identify areas of risk and develop appropriate testing strategies.

Perform investigation of escalated issues.

Document test results and all issues identified.

Platform and technologies used includes JavaScript, Selenium, Jenkins, AWS.

PRISMHR, Hopkinton, MA 11/2014 – 10/2017

Provider of software to PEO and ASO industry for administering employee benefits, payroll, taxes, accounting and finance.

Quality Assurance Engineer

Served as a key member of the API pod overseeing quality assurance testing on projects for the PEO industry. Help architect API automation framework as well as fix minor bugs, configure and maintain the testing harness on qa, staging and all production environments. As a member of the Automation pod, I help develop functional automation scripts using Java, TestNG and Selenium WebDriver for smoke, regression and post release testing.

Key Achievements:

Work with 3rd party service providers to design Api automation framework based on requirements


Created automated tests using SOAPUI and Postman.

Refactor code, maintain and execute API scripts on all production and non-production environments.

Help design, develop and implement automation framework using Java, TestNG and Selenium WebDriver.

Converted manual functional test cases to smoke and regression automated scripts using Java and page object design pattern.

Work with different pods to gather requirements for testing scenarios to automate.

ALLSCRIPTS, Burlington, MA 11/2012 – 8/2014

Leading provider of integrated practice management, EHR, electronic prescribing, care management, and revenue cycle software for the Healthcare industry.

Senior Quality Assurance Engineer

QA engineer leading and building QA teams, defining the teams charters and objectives, determine and establish procedures and quality standards, shape the teams into highly successful testing teams and significantly contribute towards enhancing the overall QA delivery capabilities, as well as help the organization to improve the quality of the product line.

Key Achievements:

Convey QA status, ETA, and product readiness to development team and leadership.

Review company’s ecosystem of applications, reports and interfaces to rationalize the appropriate QA methodology for each.

Executed testing scripts for bvt, smoke, regression and uphold evidentiary standards for each QA methodology.

Determined when QA should participate with business analyst, project management, and application development in requirements analysis and technical design, creating customized software test solutions.

Led and supported QA methodology implementations, improving process/system, and training end users as required.

Executed and design test scripts, test cases, reports and interfaces that are determined to be owned by the QA team.

NOKIA, Burlington, MA 1/2012 – 10/2012

Global provider of communications equipment, web and mobile-based information technology services.

Lead QA Engineer

Led QA engineers, managed applications, and tested API on mobile devices for Location Point Advertising group.

Key Achievements:

Supported QA engineers and Testers assigned to projects, execution and delivery.

Led QA activities among various geographically distributed Development and QA teams.

Created, implemented, maintained, and enhanced test plans, methodologies and test cases that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications.

Developed software quality test plans and test cases, and led in setting and maintaining the standards for Software Quality Assurance test documentation.

Created manual test plans and test cases including component integration testing, UI and database validation and regression testing, using Quality Center and Jira.

Created automated tests using Selenium including UI and API functionality and database validation.

Collaborated with developers to ensure design of features in line with specifications and acceptance criteria, resolve defects and prioritize backlog.

Tested API for mobile applications across Android, iOS and Windows platforms and provided leadership in implementation of complex testing solutions.

Platform and technologies used include Java, Linux, AJAX, JavaScript, .NET, SQL Server/Manager, SVN, Selenium, Quality Center and Jira.

Additional Professional Experience


Ecommerce website for publishers and writers including a social media-based community for learning.

Lead Quality Assurance Engineer/Manager


Leading national telehealth company providing state-of-the-art web solutions.

Senior Quality Assurance Engineer


Provider of third-party packaged software applications for the healthcare management industry.

Project Manager/Senior QA Engineer


Provider of digital archiving of files to financial institutions and entertainment and healthcare industries.

Quality Assurance Engineer

Education, Training& Memberships

BS, Computer Science,

Keene State College, Keene, NH

BA, Anthropology,

Wheaton College, Norton, MA

Member, Software Test Professionals

Boston University, Core Competencies for the Business Analyst Certification

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