Tatiana María Henry
Phone: 904-***-****
Address: **** ****** **** *** #****, Jacksonville, FL, 32224
Email: ******@*****.***
EAD card: Employment Authorization Card valid till: 10/25/18 Card# MSC1791718472
Green Card approved (should receive in about 2 weeks)
EDUCATION
2003-2007
Don Bosco University
Bachelor degree in Electronic Engineer (Telecommunications area). CUM LAUDE.
2007-2010
Certifications:
CCNA Cisco Certified Network Associate
CCDA Cisco Certified Design Associate
AWLANFE: Advanced Wireless Lan Field Specialist
RSSSE: Routing and Switching Solution Specialist
WAASSE: Wide Area Application Services Solution Specialist
LCSAR: Life Cycle Services Advance Routing and Switching
CCNP Wireless
CCNP Voice
CCIE Written Routing and Switching
2016
CCNP Routing and switching (Up to date)
WORK EXPERIENCE: 11 YEARS.
Tier 3: Data Network Engineering and Technical Services (EMEA) – Convergys 2015 to 2017 (I had to resign this job in order to move to U.S. and do my paperwork.)
Experience migrating Checkpoint firewalls to Cisco ASA and knowledge of Sourcefire installation, configuration and daily operation.
Knowledge and experience doing configuration of firewall Checkpoint NGX R60, R65, R77 SPLAT
Extensive knowledge in Cisco Routers (BGP, OSPF,PBR, EIGRP)
Extensive knowledge in Cisco Switches configurations.
Implementation of Global Wireless solution with FLEX Controllers
Advanced troubleshooting skills for issues in routing and switching, security, wireless and WAN
Firewall rules creation in Cisco ASA, Checkpoint and Palo Alto firewalls.
Experience working with Wireshark to interpret packet captures when working with escalations
Experience working with Nexus network solution (7k, 5k and 2k implementations).
Knowledge of QoS troubleshooting.
Top performer closing tickets on my team
Part of the team ON-call rotation.
Policy-base routing (PBR) creation, configuration and troubleshooting.
Network Security Engineer CALA, EMEA and APAC– Convergys/Stream (2012 – 2015)
Knowledge and experience doing configuration of firewall Checkpoint NGX R60, R65, R77 SPLAT
Extensive knowledge in Routers Cisco(BGP, OSPF)
Extensive knowledge in Switches Cisco configurations.
Knowledge of F5 technology - creation of nods, pools, virtual-servers and log verifications.
Implementation and administration of wireless Cisco Aironet with WCS, Cisco ACS y WLC
Implementation of Global Wireless solution with FLEX Controllers
Experience migrating Checkpoints to Cisco ASA and knowledge of Sourcefire installation, configuration and daily operation.
Knowledge in FortiNet Firewalls
Knowledge and experience doing configuration of firewall Checkpoint NGX R60, R65, R77 SPLAT
Advanced troubleshooting skills for issues in routing and switching, security, wireless and WAN
Creation of ipsec VPN tunnels in Cisco ASA to communicate to clients.
Daily task monitoring and troubleshooting VPN tunnels.
Firewall rules creation in Cisco ASA, Checkpoint and Palo Alto firewalls.
Top performer closing tickets in my team.
MPLS knowledge, multi VRF bgp routing, bgp creation, configuration and troubleshooting.
Policy-base routing (PBR) creation, configuration and troubleshooting.
Part of the team ON-call rotation.
Network Specialist for Almacenes Siman, Central America and Caribbean areas. (2009 – 2012)
Network Configuration and Design, Security and IP Telephony in Central America and Caribbean islands
Extensive knowledge in Cisco Routers and D-Link configurations.
Extensive knowledge in Cisco Switches configurations
Extensive knowledge and experience doing configuration of Cisco firewall (Cisco ASA / ASDM/ Cisco CSM)
Advanced troubleshooting skills for issues in routing and switching, security, wireless and WAN
Knowledge in FortiNet Firewalls
Experience doing wireless configuration for Motorola Technologies.
Implementation and administration of wireless Cisco Aironet with WCS, Cisco ACS y WLC
Creation of VPN tunnels GRE and ipsec in Cisco routers to communicate different branches (hub-spoke design)
Creation of ipsec VPN tunnels in Cisco ASA to communicate to clients.
Daily task monitoring and troubleshooting VPN tunnels.
Implementation of Global Wireless solution with FLEX Controllers
Configuration experience with Internet Security and Acceleration Server 2004 (ISA Server)
Knowledge of IP Telephony G.711 and G.729 CODECS
Knowledge and experience doing configuration of firewall Checkpoint NGX R60, R65, R77 SPLAT
Pre-sales and Design Specialist, ITS (2008-2009)
Knowledge of Cisco WAE (Wide Area Application Engine)
Extensive experience in Datacenter design, documentation and implementation of Networks.
Network Specialist, ITS (2007-2008)
Cisco Solution Design experience
Network Topological Design, firewall, IP Telephony networks and wireless networks
Helpdesk Manual Design using ITIL methodology.
Network technical assistant for Giga-Optics (2006)
Basic OSPF configuration to connect nodes in Fiber (ring topology)
Network documentation.
Physical installation of equipment’s in end points.