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Business Analyst

Arlington, Texas, United States
January 24, 2018

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Cristina Be



The University of Texas at Austin, Austin, TX August 2015

Bachelor of Science in Mathematics

McCombs Business Foundations Certificate Program

Completed courses in: Statistics, Economics, Management Information Systems, Accounting, Finance, Business Law, Management, and Marketing


Falcon Farms, Coppell, TX September 2017 – Present

Business Analyst, Operations

Allocate floral arrangements based on established buffer to push for sales and avoid stockouts

Analyze sales data in Excel and historical trends to propose potential areas for improvement

Work with senior management to determine the steps to execute improvement process

Coordinate execution steps with district manager to validate findings from 11 Costco buildings

Serve as lead for labor reporting and tracking project and report any unusual findings

Neiman Marcus Group, Dallas, TX February 2017 – September 2017

Marketing Analyst, Credit

Research and resolve Marketing, InCircle, and Customer Data inquiries with a pre-determined timeframe

Coordinate with management to identify departmental training and efficiency to support internal training

portal upkeep

Analyze marketing data to identify trending anomalies to prevent inaccurate rewards to clients

Audit promotional rewards before and after marketing data is placed systems

Audit billing statements and gift wrap waive fees in the InCircle system for accuracy

Respond to online customer inquiries in compliance with bank regulations and NMG policies

Process returned mail for the purpose of address corrections across all systems

AAA Texas, Coppell, TX September 2015 – February 2017

Subrogation Claims Representative

Investigated and analyzed claim to complete subrogation recovery in one or more jurisdiction

Evaluated recovery potential and determined most efficient method of recovery

Negotiated payment settlements with adverse carriers in the most cost effective approach

Initiated arbitration and litigation to insure recovery

Referred cases to outside recovery agencies and attorneys when necessary


Be – Ma Group, LLC – Data Entry Analyst June 2017 – Present

Monitor trends in key business drivers such as inventory, food cost, labor, and expenses

Analyze and Identify cause and effect of business implementation.

Compile monthly/quarterly financial information and data analysis to present to operations

Efficiency Group– AAA Texas November 2016 – February 2017

Identified fundamental procedures for high recovery amount from own consistent work ethic

Collectively eliminated recommendations that may not be suitable to the targeting employees

Coproduced best practice tips to assist incoming employees for a successful path in the department

Advisory Committee– AAA Texas November 2015 – February 2017

Collaborated in a team environment with Unit Manager to assist in maximizing Subrogation recoveries

Gathered feedback and concerns from individual teams to efficiently address at committee meetings

Provided my team with new implementations to the department discussed from committee meetings


Computer Skills: Certified in MS Word, Excel, and PowerPoint

Languages: Fluent in Chao Zhou (Chinese Dialect), basic knowledge in Mandarin, and Spainish

Work Eligibility: Eligible to work in the U.S. with no restrictions

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