Business Analyst
Resume:
Cristina Be
***********@*****.***
EDUCATION
The University of Texas at Austin, Austin, TX August 2015
Bachelor of Science in Mathematics
McCombs Business Foundations Certificate Program
Completed courses in: Statistics, Economics, Management Information Systems, Accounting, Finance, Business Law, Management, and Marketing
EXPERIENCE
Falcon Farms, Coppell, TX September 2017 – Present
Business Analyst, Operations
Allocate floral arrangements based on established buffer to push for sales and avoid stockouts
Analyze sales data in Excel and historical trends to propose potential areas for improvement
Work with senior management to determine the steps to execute improvement process
Coordinate execution steps with district manager to validate findings from 11 Costco buildings
Serve as lead for labor reporting and tracking project and report any unusual findings
Neiman Marcus Group, Dallas, TX February 2017 – September 2017
Marketing Analyst, Credit
Research and resolve Marketing, InCircle, and Customer Data inquiries with a pre-determined timeframe
Coordinate with management to identify departmental training and efficiency to support internal training
portal upkeep
Analyze marketing data to identify trending anomalies to prevent inaccurate rewards to clients
Audit promotional rewards before and after marketing data is placed systems
Audit billing statements and gift wrap waive fees in the InCircle system for accuracy
Respond to online customer inquiries in compliance with bank regulations and NMG policies
Process returned mail for the purpose of address corrections across all systems
AAA Texas, Coppell, TX September 2015 – February 2017
Subrogation Claims Representative
Investigated and analyzed claim to complete subrogation recovery in one or more jurisdiction
Evaluated recovery potential and determined most efficient method of recovery
Negotiated payment settlements with adverse carriers in the most cost effective approach
Initiated arbitration and litigation to insure recovery
Referred cases to outside recovery agencies and attorneys when necessary
LEADERSHIP EXPERIENCE AND ACTIVITIES
Be – Ma Group, LLC – Data Entry Analyst June 2017 – Present
Monitor trends in key business drivers such as inventory, food cost, labor, and expenses
Analyze and Identify cause and effect of business implementation.
Compile monthly/quarterly financial information and data analysis to present to operations
Efficiency Group– AAA Texas November 2016 – February 2017
Identified fundamental procedures for high recovery amount from own consistent work ethic
Collectively eliminated recommendations that may not be suitable to the targeting employees
Coproduced best practice tips to assist incoming employees for a successful path in the department
Advisory Committee– AAA Texas November 2015 – February 2017
Collaborated in a team environment with Unit Manager to assist in maximizing Subrogation recoveries
Gathered feedback and concerns from individual teams to efficiently address at committee meetings
Provided my team with new implementations to the department discussed from committee meetings
ADDITIONAL INFORMATION
Computer Skills: Certified in MS Word, Excel, and PowerPoint
Languages: Fluent in Chao Zhou (Chinese Dialect), basic knowledge in Mandarin, and Spainish
Work Eligibility: Eligible to work in the U.S. with no restrictions
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