Customer Service Administrative Assistant

Joyce Pike

** ********* *** ******, ** ***** 603-***-**** ***********@*****.***

Summary

An organized, highly motivated, dedicated individual, with strong interpersonal & communication skills with the knowledge of Microsoft Word, Excel, Sap and PowerPoint.

Skills

Spraying System Co. 7-2007 Present

ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE

Experienced in contacting and scheduling customer’s orders

Diagnosing and solving problems

Great communication with sales personal and customers

Primary contact for international and domestic customer service

Capable of troubleshooting problem orders

Expedite and track down customer’s orders

Order all materials needed to complete customer orders

Export and Import all International paper work

Monitor and maintain inventory within the center and concentration on inventory reductions

Accounts payable

Receptionist

Administrative assistant

Smith & Nephew 11-1996 – 6-2006

Supervisor/ Customer Service

Managed a staff up to 22 personal

Ability to place staff in appropriate location in order to meet deadlines

. Interfaced with personal to ensure good work environment

. Communicated with personal to ensure customer satisfactory

. Excel in operation management, especially warehouse traffic & communication

Undercover Ware 5-1985 – 10-1996

Dock Leader / Shipping Coordinator/ Receptionist / Mail Room

. Delivered mail throughout the facility

. Answer company phone and direct messages to the right person

. Shipped packages by FedEx, Ups, DHL

. Assist in Administrative procedures

. Monitor shipping throughout the company

. Received product in the facility. Delivered to proper departments

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