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Project Manager Customer Service

Derby, Connecticut, United States
25 per hr
January 24, 2018

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Dear sir or ma'am,

Kyle Convertito


** ********* ****, ******* ** 06484



March 2017 to December 2017

Lombard bros LLC

Carpenter apprentice

September 2015 to February 2017

Power Wash guys

Power wash foreman

April 2015 to September 2015

Lombard Bros construction


June 2015 to current

Stroz Friedberg LLC, Purchase, NY April 2010 – Sept 2013

Project Manager

Managed daily tasks including project tracking, data imports, data processing, production requests, and data analysis

Managed a three person team and weekend support staff

Responsible for data exports, Bates stamping, generating load files, and quality control of incoming and outgoing client data

Consult with lawyers and paralegals regarding the appropriate selection of the available software to organize case information

Work closely with Operations to ensure accurate and timely completion of all requests

Heavy communication between upper management, Forensics lab, Stroz review specialists and clients in an effort to facilitate client requests

Ensure that proper QC measures are in place on project deliverables and that appropriate checks are applied to ensure quality, accuracy and completeness

Conduct training of lawyers and paralegals on software

Work with the IT department to ensure new software works in firm’s environment

Train new hires on day-to-day tasks familiarizing them with the Stroz discovery process

Organized and ran specialists meeting for new hires and new process lessons

Travel internationally to assist in data handling in Macau, China and London, England

Speed Up Data Analysis with SQL Coding

Created, developed and implented new work flows within Stroz discovery to expedite delivery

Developed great repore with clients from experiencse and correspondence with financial institutions, Government ie SEC, internal investigations such as NFL and Facebook, banks Ie: TD bank, law firms and other E-discovery vendors

Used string manipulation for updating databases and virtual machines

Participated in optimization meetings on a weekly basis for; data; budgeting; billing; processing

During my employement i was promoted in the first six months from assitant project manager to project manager

Pitney Bowes, Shelton, CT

Customer Service/ Mail Courier

Organized and distributed mail

Provided IT support for staff, and hardware and software installation, including troubleshooting database and/or application errors

Created daily activity reports, updated mail deliveries, and/or IT services performed

Cruise west, Seattle WA

Engineer assistant

Did maintenance on ship, and assisted chief engineer on all engine rooms tasks. Also performed Rutter checks and fire watch.

American cruise lines, guilford CT


Performed daily deck hand routines, head of fire team,

including fire watch, basic Maintanence, lines, labor, painting, assistance captain in navigation in wheelhouse.

Neilson Media, Shelton, CT

Product Coder

Performed product coding, the process of recording and reporting new or existing trademarked ads on NBC, FOX and ABC during commercials and prime network programming

Generated client reports from Neilson’s Report system of product placement and ads

Data entry into Neilson’s Report system

Performed quality control of accuracy of data reporting ads including proper runtime, picture quality, and language

Responsible for checking reports of on-air product placement


Construction, light carpentry, hand tools, mechanically inclined, mmc ordinary seaman license, deck hand experience,Experienced in Stroz Discovery Proprietary Application; Cognos & VBA knowledge; Ultra Edit; SQL;Early case assessment; Budgeting; Concordance; Relativity; Windows & Mac OS proficient; MS Office programs (Excel,Outlook, PowerPoint, & Access)


Housatonic Community College



Junior Achievement

This program taught me how businesses and corporations are run and operated. During my senior year, I achieved Vice Presidency of Finance for my group’s company. Junior achievement was highly involved in fundraisers and community service.

Boys and Girls Club

Swim Across the Sound

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