Project Manager Customer Service
Resume:
Dear sir or ma'am,
Kyle Convertito
** ********* ****, ******* ** 06484
Aerotek
Construction/concrete
March 2017 to December 2017
Lombard bros LLC
Carpenter apprentice
September 2015 to February 2017
Power Wash guys
Power wash foreman
April 2015 to September 2015
Lombard Bros construction
Laborer/apprentice
June 2015 to current
Stroz Friedberg LLC, Purchase, NY April 2010 – Sept 2013
Project Manager
Managed daily tasks including project tracking, data imports, data processing, production requests, and data analysis
Managed a three person team and weekend support staff
Responsible for data exports, Bates stamping, generating load files, and quality control of incoming and outgoing client data
Consult with lawyers and paralegals regarding the appropriate selection of the available software to organize case information
Work closely with Operations to ensure accurate and timely completion of all requests
Heavy communication between upper management, Forensics lab, Stroz review specialists and clients in an effort to facilitate client requests
Ensure that proper QC measures are in place on project deliverables and that appropriate checks are applied to ensure quality, accuracy and completeness
Conduct training of lawyers and paralegals on software
Work with the IT department to ensure new software works in firm’s environment
Train new hires on day-to-day tasks familiarizing them with the Stroz discovery process
Organized and ran specialists meeting for new hires and new process lessons
Travel internationally to assist in data handling in Macau, China and London, England
Speed Up Data Analysis with SQL Coding
Created, developed and implented new work flows within Stroz discovery to expedite delivery
Developed great repore with clients from experiencse and correspondence with financial institutions, Government ie SEC, internal investigations such as NFL and Facebook, banks Ie: TD bank, law firms and other E-discovery vendors
Used string manipulation for updating databases and virtual machines
Participated in optimization meetings on a weekly basis for; data; budgeting; billing; processing
During my employement i was promoted in the first six months from assitant project manager to project manager
Pitney Bowes, Shelton, CT
Customer Service/ Mail Courier
Organized and distributed mail
Provided IT support for staff, and hardware and software installation, including troubleshooting database and/or application errors
Created daily activity reports, updated mail deliveries, and/or IT services performed
Cruise west, Seattle WA
Engineer assistant
Did maintenance on ship, and assisted chief engineer on all engine rooms tasks. Also performed Rutter checks and fire watch.
American cruise lines, guilford CT
Deckhand
Performed daily deck hand routines, head of fire team,
including fire watch, basic Maintanence, lines, labor, painting, assistance captain in navigation in wheelhouse.
Neilson Media, Shelton, CT
Product Coder
Performed product coding, the process of recording and reporting new or existing trademarked ads on NBC, FOX and ABC during commercials and prime network programming
Generated client reports from Neilson’s Report system of product placement and ads
Data entry into Neilson’s Report system
Performed quality control of accuracy of data reporting ads including proper runtime, picture quality, and language
Responsible for checking reports of on-air product placement
SKILLS
Construction, light carpentry, hand tools, mechanically inclined, mmc ordinary seaman license, deck hand experience,Experienced in Stroz Discovery Proprietary Application; Cognos & VBA knowledge; Ultra Edit; SQL;Early case assessment; Budgeting; Concordance; Relativity; Windows & Mac OS proficient; MS Office programs (Excel,Outlook, PowerPoint, & Access)
EDUCATION
Housatonic Community College
incomplete
COMMUNITY SERVICE
Junior Achievement
This program taught me how businesses and corporations are run and operated. During my senior year, I achieved Vice Presidency of Finance for my group’s company. Junior achievement was highly involved in fundraisers and community service.
Boys and Girls Club
Swim Across the Sound
Contact this candidate