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Security Officer /Dispatcher/Receptionist

Baltimore, Maryland, United States
January 24, 2018

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Tanesha M. Sollers

**** **** **. *********, ** **706

Cell: 571-***-****


Work Experience:

Security Officer

American Security Programs / Silver Spring, MD

**/**** – Present

Monitor CCTV

Patrol facility

Sign in contractors

Receptionist work such as: Answer phones, transfer calls, sign in visitor badges, and take notes for employees.

Safety Security Officer

Old Dominion Security / Lorton, VA

04/2014 – 05/2015

Responsible for greeting and offering assistance to customers as needed.

Sign in patients and visitors at front desk.

Respond appropriately to alarms and emergencies within the facility.

Conduct interior and exterior perimeter security checks hourly.

Provide contractors access when alarms need to be responded to. Behavior Detection Officer

Department of Homeland Security / Transportation Security Administration, Arlington, VA 09/2011 – 04/2013

Perform passive observation and engage in voluntary encounters with the public to determine whether individuals may be involved in harmful activities against transportation systems;

Use seasoned experience and knowledge of the work and governing law, regulations, policy, and procedures, to independently complete the majority of work without the need to refer issues to a superior for a decision;

Refer individuals for additional screening through casual conversation, selectee screening and/or Law Enforcement Officer (LEO) intervention. Transportation Security Officer

Department of Homeland Security / Transportation Security Administration, Arlington, VA 06/2007 – 09/2011

Implement security screening procedures that are central to Transportation Security Administration objectives and that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto aircraft or other modes of transportation;

Operate various equipment such as walk-through and hand held metal detectors, explosive detection systems and explosive trace detection system, and/or x-ray; Secure unauthorized weapons and /or potentially hazardous materials and devices and prevent entry to secure areas and aircraft;

Review travel documents to determine potential fraud and deception; Report suspicious individuals to superiors and Law Enforcement Officers (LEO); Develop preliminary incident information for LEO and superiors and assists with investigation;

Write incident or other reports for Law Enforcement Officers, passengers, or other individuals that are suitable for a particular audience or variety of audiences; write various types of communications, reports, documents that are germane to the work performed or incident occurrences; Utilize computer hardware and software to analyze information; create documents and report information in the appropriate format;

Serve as mentor and coach to new officer personnel or to those who may require remedial assistance; provide input to lead and/or supervisory personnel regarding performance of individuals mentored;

Identify as part of all work performed, any issues that might reveal a weakness or vulnerable area of security screening; provide recommendations to superiors for improvements to prevent future occurrences and participate in information briefings concerning security-sensitive or classified information. Sales Associate / Cashier

Beauty Island, Forestville, MD

05/2003 - 07/2006

Operate cash register, opening and closing the store as needed.

Maintain positive customer relations.

Interact with a wide variety of personalities and fully attend to their needs as a sales associate.


Medical Assistant Program

Everest Institute, Silver Spring, MD

09/2005 – 03/2006

High School GED


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