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Project Manager Software Developer

January 24, 2018

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Loraine B. Santos

Home Phone : ( **) *******

Mobile Phone: +63-917-*******

Email Address:


● Has a broad experience in the whole process of software development from requirements gathering and writing specifications, technical design, development and documentation, testing, deployment and support.

● Over 12 years of IT experience from banking, web solutions, internet booking engines, travel, supply-chain and consulting.

● Four years of working as a Business Analyst and Project Manager working with Private and Public sectors

● An experienced technical lead handling cross-cultural teams and clients

● Proficient in Object-oriented programming

● Skilled in investigating critical issues needing quick solutions.

● An active Agile and Kanban practitioner


Business Analyst

CarlsonWagonLit Travel

April 2014 – present

● Responsible for problem analysis and requirements gathering from the clients, writing of specifications in the form of user stories, and validation of the delivered solution.

● Act as liason between the development team and the clients or users of the systems

● Manages clients’ expectations

● Design solutions

Technical Analyst

NIIT Technologies, Philippines Inc.

September 2012 – April 2014

Senior Software Developer / Technical Team Lead

Sabre Airline Solutions

December 2008 – September 2012

EB2 International

Senior Software Developer

May 2008 – December 2008

May 2008 – April 2014

● Responsible for the timely delivery of the project of which quality meets clients’ expectations

● Collaborated with product owners and clients for requirements clarifications and verification of the solutions provided

● Lead the development team on web solutions and support for various airlines (Brussels Airlines, Gulf Air, Olympic Airlines, Air Malta, Belavia and TransAero)

● Did code reviews, technical walkthroughs and mentoring of the development team

● Engaged in the investigation and resolution of critical production issues that entails working with different teams

● Did system presentation to clients

Senior Software Engineer

December 2006 – May 2008

● Directly collaborated with Marketing department to understand their requirements and need for an improved SEO scheme for all pages of the company’s website

● Part of a team who developed an online ordering/reservation engine for a corporate-give-away promotional business.

● Provided support to the sales department on-site Diliman Computer Science Foundation, Inc.

Business Analyst/Project Manager

September 2004-December 2006

● Oversee the whole project from start to finish. Did requirements gathering with the client and third-party integrations. Wrote business and technical documentations. Designed solutions and managed development team in the implementation of the project until production release. Conducted technical trainings/walkthroughs and write user manuals. 25by8 Inc.

Web Applications Developer

September 2000 – September 2004

● Developed web-based solutions such as CMS, supply-chain management and online shopping.

● Worked with Business Analysts to design solutions fit for the requirements. Asia United Bank


May 2000-September 2000

● Responsible for bug fixes and development of new features in a stand-alone system built in Visual Basic for the Letter of Credit Management System TECHNICAL SKILLS:

MSProject, UML, CMMI, Visual Basic, C, Java, XML, HTML, JavaScript, SunONE Application Server, Apache Tomcat, Windows NT, Windows Server 2003, Windows XP, UNIX, Solaris, Informix, Oracle, MySQL, SQL Server, J2EE, JSPs, Servlets, Java Beans, Spring, Hibernate, Web Service, HTTP, CSS, SSL


Master of Science in Computer Science

University of the Philippines, Diliman Quezon City, 2008 Pending thesis

Bachelor of Science in Computer Science

University of the Philippines, Diliman Quezon City, 2000 References available upon request.

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