Sap Manager

Irshad Akram

SAP Basis Consultant

Email: *************@*****.***, Mob: +1-419-***-****

Profile:

SAP Basis Lead Consultant with 7 years of relevant experience in SAP Basis Administration.

IT experience entails end to end implementation, solution designing, installation, upgrade, migration, problem management, incident management, providing RCAs for business-critical system.

Experience in SAP HANA administration and Installations, Backup and Recovery.

Associated with Tata Consultancy Services since March 2011.

Currently Working as SAP BASIS, SAP PI / PO, SAP Solution Manager and SAP BI / BOBJ Administrator for a Fortune 500 client Owens Corning on H1-B Visa.

Core Strength:

Planning, execution, implementation, upgrade, monitoring and support of SAP solutions ( ECC, CRM, GATP, TM, Solution Manager, Enterprise Portal, TREX, BI, MII, DS and PI /PO ).

SAP HANA Core Administration skills, Monitoring, Memory management and optimization, Alert setup, Performance Tuning, Table Partitioning, Backup & Recovery, DB command line tasks, Sizing, License management.

Installation, Configuration, maintenance, set up communication for SAP components: SAP ECC, SCM DP/GATP with Live Cache, CRM, SAP BI, BWA, Business Objects 4.1, TM, SAP CPS (Redwood) Scheduler, SAP MII and Solution Manager 7.1.

Performing EHP / SPS upgrade client copy, system copy / refresh, kernel upgrade, printer/spool configuration, applying notes, patches etc.

Performance tuning of SAP ABAP / JAVA / Dual Stack system.

SSO set up on SAP ABAP and Java system using Kerberos / SAML authentication mechanism / X509 Certificates with SAP 3.0 and Centrify.

Integration of on Premise SAP System with SAP cloud System using SAP Router / Firewall.

Implementation of SAP Web dispatcher for incoming / outgoing request to / from SAP system with Reverse Proxy.

Excellent team and interpersonal skill which facilitates effective communication with functional and technical teams and helps in timely implementation of various Projects/Go-Live successfully

Experience Summary:

Implementation, configuration, solving L2-L3 level issue for:

SAP EHP7 ECC6.0, SAP R3 3.1i, SAP 4.5B.

SAP Solution Manager 7.1,

SAP BOBJ 4.1

SAP MDM 7.0, SAP Data Services,

EP7.0, SCM 7.3, TM 9.0, CRM7.02

BI7.0, BI4.0, BWA 7.20, TREX, SAP IGS

SAP MII.

Main area of experience has been one End-to-End implementation, multiple support and enhancement assignment consisting but not limited to the following activities:

SAP sizing, installation, Go-Live and performance analysis activities.

Planning and execution of Enhancement Package Upgrade, SAP Support Package Stack Upgrade.

SAP Solution Manager Installation and Configuration.

BOBJ installation, configuration and upgrade.

SAP Sizing, Go-Live and performance analysis.

Optimization of client copy, system copy and refresh activity.

Configuration and Administration of CTS+, SSO, Rev Trak and UME activities.

TREX and SAP IGS configuration and upgrade.

Performing client copy, system copy and refresh activity.

Archiving Setup in ECC 6.0, PI 7.11 and PO 7.5.

Integration of Cloud based system with on premise SAP system.

Installation / Configuration of SAP Web dispatcher 7.5 as Reverse Proxy

Single Sign On Setup on ABAP /Java system with Kerberos, SAML and X509 certificates

Administrative task on SAP PI/PO System, Performance Tuning of High Memory utilizing interfaces, Memory Leak analysis of Out of memory Dumps.

Administration of Major SAP products like ECC, TM, BI - BWA, BOBJ, SAP CPS Redwood, SOLMAN 7.1 and SAP MII.

Handling Sev 1 incidents and providing Root Cause Analysis.

Project Experience Summary:

Title: CET Project

Period: December 2015 – Till Date, Location: Onshore, Toledo, Ohio

Client Name: Owens Corning, Toledo, Ohio

Role: SAP BASIS Consultant

Project Detail:

Customer Experience Transformation (CET) project involve the migration of North America (NA) business (long-running (1995), highly customized instance of SAP 3.1i) to the new NA Business Platform (with SAP ECC, SAP TM, SAP CRM, and SAP SCM), along with use of the Enterprise Portal and SAP Process Integration.

Responsibilities:

Delivery owner of SAP systems and configuration.

Project planning and roadmap setup of the new SAP landscape.

Planning and execution of upgrade and enhancement of SAP landscape.

Performance and scalability tuning of SAP landscape.

Technical discussions with client on SAP Landscape architecture.

Task and Activities:

Basis technical set up for CET SAP landscape systems ECC 6.0 EHP6, SCM 7.0, SAP TM 8.0, SAP CRM 7.0 and SAP PI7.11 system.

EHP upgrade of EHP6 ECC6.0, EHP2 SCM 7.0, EHP2 CRM 7.0 and EHP2 EP7.0 system.

SAP BI upgrade from BW 7.01 to BW 7.40

System upgrade of TM 9.0, BOBJ 4.1 system.

Installation and administration of SAP BPC 10, MII system, SOLMAN, SAP CPS Redwood

Configured CTS+ for Java stack system (BOBJ 4.1 and MII landscape).

Kernel upgrade, applying support packs & Add-on’s for ABAP & JAVA stack.

Client administration: Client export & post processing steps, remote and local client copy, client creation and deletion, system refresh and system copy

Administration of CTS+, SSO, UME related Activities

Upgrade and patched Live Cache and TREX.

Installation, administration and troubleshoot of Live Cache and Trex.

Performance monitoring and troubleshooting.

Hardware: IBM, VM Ware

Operating System: AIX 6.1/7.1, Windows Server 2008/2012

Database: SQL Server 2008/2012, Oracle10G/ 11G

Project Experience Summary:

Title: SAP Implementation and 24x7 Support

Period: Oct 2011 – Dec 2015, Location: Offshore Noida (India)

Client Name: Owens Corning, Toledo, OHIO (USA)

Role: SAP BASIS Consultant

Project Detail:

Owens Corning is the organization operating in 28 countries with manufacturing 87 locations covering business in Fiberglass insulation, Roofing and asphalt, Glass fiber Reinforcements. Composite markets are more diverse and complex in operating business environment. Owens-Corning businesses are regional and maximum locations are in North America in 'Toledo'.

Responsibilities:

Installation, Upgrade and Maintenance of SAP systems.

Interfacing the SAP system with the various Bolt-on like DataStage

Analyzing and fine tuning the system performance.

Gathering and understanding requirements from onsite team and client.

Task and Activities:

Production applications support and maintenance activity.

System profile administration and configuration of operation modes.

ABAP, Java and ABAP+JAVA system refresh and system copy.

Remote and local client copy, client creation and deletion.

Kernel upgrade, support packs upgrade for ABAP and JAVA stack.

Solution manager administration, EWA and alert setup.

Configuration and maintenance of STMS and CTS+ for SAP landscape.

Rev Trak administration and change management.

Configuration and administration of standard SAP background jobs.

ABAP short dump Analysis and OSS note implementation

SAP router connectivity and maintenance.

ABAP short dumps Analysis and Monitoring Health Check reports.

User Administration in ABAP and Java

Preparation of reports of the amended jobs on a daily basis, preparing the dashboard for the same and communicating it to the users.

Production downtime activity ownership and delivery.

Plan and Executed Disaster Recovery activity.

Administrating Global SAP Batch Job Scheduling Office through SAP CPS by Redwood.

Hardware: SUN Solaris, IBM

Operating System: SOLARIS Sparc 5.10, AIX 6.1, Windows server 2008/2012

Database: SQL SERVER 2008, 2012, Oracle 10G, 11G

Education Summary:

Bachelor of Technology in Electronics and Communication from Faculty of Engineering and Technology, Jamia Millia Islamia New Delhi

Personal Details:

Date of Birth Aug 28, 1988

Sex Male

Nationality Indian

Marital Status Unmarried

VISA Valid H1B Visa till June 2018

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