Senior Systems Engineer (Team Lead)

SHANNON M. HARVEY

*******.******@********.***

Mobile: 508-***-**** Home: 978-***-****

Microsoft Certified Professional ID#2944268

Certified SonicWall Systems Administrator ID#E7A8-73D1-1134-44C7

vmWare Certified Associate (Data Center Virtualization) ID # VMW-01082582Q-00415678

vmWare Certified Professional ID#VCP47844

Systems Engineer / Storage Engineer / Virtualization Engineer

Results-driven professional with 20+ years of leadership experience with progressive increases in responsibility levels and accomplishments. Mission-oriented and insightful in identifying and managing diverse projects to ensure high quality service levels and technology to meet current and future requirements. Strategic leader and analytical problem solver with a reputation for consistently delivering projects to meet aggressive goals.

PROFESSIONAL EXPERIENCE

Senior Systems Engineer (Team Lead)

Emerson Hospital, Concord, Massachusetts 10/2014 to Present

Primary responsibilities include the design, engineering, implementation and support of an enterprise scale VMware ESXi 6.5 Virtual Infrastructure to include Cisco UCS B200 M4, EMC XtremIO / vPlex Fiber Channel Storage Grid. The implementation of vMotion, HA Virtual SMP, and DRS, the support of OneFS (Isilon) Distributed File System, Data Domain and Networker for Enterprise Backups and On-Call responsibility for all aspects of multiple data centers relating to all server and storage environments, to include Cisco UCS, EMC vPlex, XtremIO, Isilon, Data Domain, and Cisco SAN switches. Providing Compute, Block Data, and CIFS shares, (iSCSI and SAN FC).

The management of Microsoft Windows 2012 (R2) Active Directory/LDAP (DNS, Redundant DHCP) domain infrastructure. Microsoft SQL Server 2008/2012, LANDesk Systems Management Platform and Microsoft Exchange Server and SharePoint 2013 clusters. The provisioning and maintenance of user accounts, domain security policies, the provisioning, installation and maintenance of new servers and hardware as needed and the performing of efficiency and capacity planning. The migration from HP BL465 Blade Enclosure to Cisco UCS B200M4 Blade Enclosures. The design, engineering, implementation and support of a Citrix 7.6 application and desktop virtualization environment to include the migration from 6.x to 7.x.

Provide organizational leadership and project management for all Information Systems related areas of responsibility relating to Systems and Staff of 3 Systems Engineers. Assist with vendor selection, negotiate and maintains vendor contracts and the management of the annual operational expense, personnel, and capital budgets for all technology resources.

Assists senior management in the development of strategic and tactical plans for I.S. Directs feasibility studies and cost/benefit analyses as needed. Apply senior level technical expertise as well as full-range management and planning which focuses on maximizing organizational efficiencies by streamlining internal processes and communications.

Senior Systems Engineer

Liaison International, Watertown, Massachusetts 6/2013 to 10/2014

Primary responsibilities include the design, engineering, implementation and support of the of an enterprise scale VMware ESXi 5.5 Virtual Infrastructure to include EMC VNX FC/iSCSI storage grid, the implementation of vMotion, HA Virtual SMP, and DRS. The support of Data Domain and Avamar grids for enterprise backups, on-call responsibility for all aspects of a multiple data centers, related storage environments, including; EMC, Data Domain, SAN switches. Provided CIFS shares, NFS exports, LUNs (iSCSI and SAN FC) storage, and configured, and completed connectivity of Linux, and Windows Virtual Systems.

Provide organizational leadership for all information systems-related areas of responsibility related to Systems and Staff. Applied senior technical expertise as well as full-range management and planning which focuses SLA/KPI and on maximizing organizational efficiencies by streamlining internal processes and communications.

The management of Microsoft Windows 2008 (R2) Active Directory/LDAP (DNS, Redundant DHCP) domain infrastructure Microsoft SQL Server 2005/2008/2012, Systems Configuration Management Server and Systems Center Operations Management (SCCM/SCOM), and Microsoft Exchange Server 2013, SharePoint 2013 clusters, and Citrix XenApp 6.5. The provisioning and maintenance of user accounts, domain security policies, the provisioning, installation and maintenance of new servers and hardware as needed and the performing of efficiency and capacity planning.

Senior Systems Engineer (Contract)

Commonwealth of Massachusetts, Boston, Massachusetts 4/2011 to 6/2013

Primary responsibilities include the maintenance and support of an enterprise wide Microsoft environment to include, Microsoft Windows 2008 (R2) Active Directory/LDAP (DNS, Redundant DHCP) domain infrastructure Microsoft SQL Server 2005/2008, Systems Configuration Management Server and Systems Center Operations Management (SCCM/SCOM), and Microsoft Exchange Server 2003/2010, SharePoint 2010 clusters. The provisioning and maintenance of user accounts, domain security policies, the provisioning, installation and maintenance of new servers and hardware as needed and the performing of efficiency and capacity planning.

Provide organizational leadership for all information systems-related areas of responsibility related to systems and staff. Applied senior technical expertise as well as full-range management and planning which focuses on maximizing organizational efficiencies by streamlining internal processes and communications. Managed staff, performed personnel and technical evaluations, project reviews.

The design, engineering, implementation and support of the of an enterprise scale VMware ESXi 5.0 Virtual Infrastructure to include EMC VNX FC/iSCSI storage grid, the implementation of vMotion, HA Virtual SMP, and DRS. The support of Data Domain and Avamar grids for enterprise backups, on-call responsibility for all aspects of a multiple data centers, related storage environments, including; EMC, NetApp, Data Domain, SAN switches. Provided CIFS shares, NFS exports, LUNs (iSCSI and SAN FC) storage, and configured, and completed connectivity of Linux, Solaris, and Windows virtual systems.

Director of Information Technologies

aXcelion Technology Partners, Hudson, Massachusetts 9/2007 to 4/2011

Primary responsibilities include mentoring, supervising, and direction of six junior engineers along with the design, maintenance and support of an enterprise wide Microsoft environments to include, Microsoft Windows 2008 (R2) Active Directory/LDAP, Site to Site communications and configurations, (DNS, Redundant DHCP) domain infrastructure Microsoft SQL Server 2005/2008, Systems Configuration Management Server and Systems Center Operations Management (SCCM/SCOM 2010). The configuration and management of WatchGuard and Cisco ASA firewalls. The maintenance of user accounts, domain security policies, the provisioning, installation and maintenance of new servers and hardware as needed and the performing of efficiency and capacity planning.

The design, engineering, implementation and support of an enterprise scale “Exchange 2010” messaging infrastructure to include the migration and consolidation of six sites to one primary and remote passive site, the utilization of database availability groups (DAG) a cross site database availability group (DAG). The integration and support of Blackberry Enterprise Server and Lync 2010.

The provisioning, implementation and support of secure virtual desktop infrastructure utilizing vmWare VDI. The provisioning, implementation and support of secure endpoint solutions utilizing Forefront Endpoint Protection. The leadership role accountable for all aspects of Information Technology, including implementation of scalable ERP applications, IT strategy and systems transformation, disaster recovery and budget development.

Senior Systems Engineer

Town of Natick School Department, Natick, Massachusetts 5/2005 to 9/2007

Primary responsibilities include the design, engineering, implementation and support of an enterprise scale VMware Virtual Infrastructure (ESX/ESXi) “3.5” that includes iSCSI Based VMotion, and HA Virtual SMP, DRS and the benefits of blade server configurations and technologies e.g., “HP Virtual Connects” and “Integrated Remote Management” technologies including those which integrate into that meet core infrastructure components and consolidation of core technologies. Put in place a DNS infrastructure as it applies to Active Directory running on an LDAP server along with integrating third party applications needing to take place in the Active Directory environment.

The provisioning, implementation and support of secure endpoint management utilizing Symantec Endpoint Protection / SoPHOS Unified Endpoint Security and PKI directory. The implementation of SonicWall Enhanced Secure Platform to include the management of IPSEC/VPN endpoint and SonicPoint wireless connectivity.

The implementation, maintenance and support of an enterprise wide Microsoft environment to include, Microsoft Windows 2008 Active Directory (DNS, Redundant DHCP) domain infrastructure Microsoft SQL Server 2005, Exchange 2007 (to include hub transport, and continuous cluster replication environmental server roles), Systems Management Server and Microsoft Operations Management (SMS/MOM). The maintenance of user accounts configured F5 load balancers, domain security policies, the provisioning, installation and maintenance of new servers and hardware as needed and the performing of efficiency and capacity planning.

Senior Systems Engineer

Express Scripts, Boston, Massachusetts 3/2003 to 5/2005

Primary responsibilities include the design, engineering, implementation and support of an enterprise scale VMware Virtual Infrastructure (ESX) 3.2” that includes VMotion, HA, Virtual SMP, DRS and the benefits of blade server configurations and technologies e.g., “HP Virtual Connects” and “Integrated Remote Management” technologies as well as those which integrate into that meet core infrastructure components and mission critical consolidation of DoDIIS technologies.

The provisioning, maintenance and support of 374 virtual systems using staged virtual template, imaging and cloning technologies, the conversion and migration of 180 physical of servers across six physical sites, the utilization of Hewlett Packard’s BL685c, BL465c, BL25p DL585, and DL385 series servers and EMC CX3-40, 80, 20 and Hewlett Packard MSA1000 SAN’s and the implementation of a Virtual Desktop Infrastructure “VDI” environment for use in development and remediation testing.

The provisioning, implementation and support of collaborative messaging technologies comprised of and embedded within Exchange 2007 edge transport, hub transport and continuous cluster replication environmental server roles, including those to support redundant client access connectivity “Outlook Anywhere” (RPC/HTTP), “Outlook Web Access” and support for legacy endpoint communications.

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