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Project Microsoft Office

Edmond, Oklahoma, United States
January 22, 2018

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Don C. Shields

Cell 214-***-****, Email:


NCDF (National Community Development Fund): Denver, CO February 2017 to May 2017

Business Analyst

Project work (specialized)

Ran low-level meetings when CEO or VPs were not available regarding ALL subject matters pertaining to that individual client

Gathered all non-technical (business) requirements, (and technical) hence applied information into Powerpoint presentations (and display monitors)

Worked closely with entire executive team, owners, potential share/stakeholders to ensure strong communication/feedback for all phases of each project

Knoll & Company, PC: Lakewood, CO August 2016 to January 2017

Staff Tax Accountant

Performs general accounts analysis and reconciliations, including bank statements, fixed assets.

Also assists in the preparation of financial reports such as financial statements, budget performance, and interim grant financial reporting.

BNY Mellon: Dallas, TX (Modis) January 2015 to May 2016

Business Analyst I/II

Served as the principal conduit (GNMA) for managing system requirements between the business and the software development team.

Elicit business requirements from business users and subject matter experts; Define and document requirements; Analyze and prioritize requirements; Write functional specifications; Model the requirements/specifications.

Perform business process design in conjunction with operations teams; Lead requirements validation and traceability analysis;

Manage scope and requirements throughout the project lifecycle; Lead development of common standards and tools; Assists in operational rollout and support.

Excellent oral/written communication skill and team building relationships.

A team player who works well with technical and non-technical resources; Ability to take strategic direction from executive management and enhance it.

Metrics Reporting, Financial Reporting, System/Database re-structure, Policy/Procedural writing(PowerPoint/Word), Streamlined all reports (ACCESS and EXCEL).

Examples of all my work are provided on my LinkedIn profile.

DR HORTON: Ft. Worth, TX (Apex Systems) November 2014 to January 2015

Operations Process Administrator

Responsible for working with the user community to implement new applications solutions, provide production support to existing applications, and guide the user community in best practices related to Operations and Purchasing.

Conduct training for the user community on systems and applications, and participates in configuring the application based on the defined business processes.

Involved in post-implementation support and maintenance of the applications/processes.

Defines documents and understands existing business processes and procedures/works with division to implement new procedure to maximize efficiencies with the new or existing systems.

IBM/PepsiCo: Plano, TX (through Experis/Manpower) August 2014 to November 2014

Auditor – Purchasing Card/Internal Field Relations – Help Desk

Responsible for auditing T&E with deadlines regarding Document Retention & Reconciliation (DRR) Reports

(Required to do over 1900 audits in one calendar year).

Handled ALL emails/phone lines for ALL Pepsico employees on multiple-level problems in relation to PCard maintenance/administration, the credit/access of their PCard, as well as low-level IT/system issues (Help Desk).

Analysis/Reporting for special audits, Score carding, various metrics, & electronic billing (heavy Excel & Access).

Worked with several different financial systems (Oracle, SAP, Payment Net/JP Morgan, Lean Six document imaging).

Pitzer’s Lawn Management, Inc: Edmond, OK August 2013 to November 2013

Operations & Financial Reporting

Pricing Analyst, Auditor (System, Physical, Financial), Database Maintenance (ASSET).

Financial Reporting (ASSET, heavy Excel) weekly, monthly, annually, customized.

Any and all special projects as assigned by the President.

Stay at home SON: Dallas/OKC Cared for my terminally-ill father till his passing off/on from 2008-2014.

DART; Dallas, TX 3-month contract July 2010 to November 2010

Revenue Control Finance Dept.-Business Analysis

Daily operations to ensure timely/accurate of financial distributions functions to include reconciliation, collection efforts of prepaid fare media, sales and monthly passes sold online; processing of cash applications, reviews/works on improving business intelligence for areas of responsibility.

Prepares management reports, charts, graphs, using trend analysis. Investigates and disputes fraudulent activity claims with banking industry.

Supervise/identifies application testing of upgrades/documentations plus coordinates with IT staff in resolving any system issues

Analyzes, validates, reports for Light Rail and Bus Ridership. This includes data scrubbing, developing/maintaining the Ridership databases (also creating various Ridership queries for special reports).

Assist Manager/Director/Controller, Revenue Control/Finance Dept, with any day-to-day responsibilities and sometimes act as backup to each depending on project .

Reef Oil and Gas Exploration; Richardson, TX Jun 2008 to July 2009

Consulting/Contract work

Accounting (GL, Recon.), Reporting (Financial).

Other special project as assigned by CEO.

Accenture; Irving, TX Mar 2004 to Nov 2005

Accenture Finance Solutions, Business Operations Financial Analyst

Provided value added financial analysis of key management reports and interpretation of results to our internal customers.

Organized and consolidate data for the Business Services Framework report monthly and quarterly.

Researched and compiled monthly/quarterly report to specification.

Coordinated and collected all Business Services and Business Practices metrics quarterly.

Provided input to design changes at quarterly and new financial year periods.

Analyzed monthly project costs in line with forecast.

Served as a key contact for project maintenance – modifications and new project set up.

Make requested changes to the SAP structure and associated set up / re-mapping of Project Definitions and Elements.

Furnished ad hoc queries / reporting in SAP.

Western Illinois University: September 2002 to February 2003

The University called me to Coach the Division-I woman’s soccer team, in return they paid for my Master’s Degree

Neiman Marcus Corporate; Dallas, TX

ACS/Debit Balance/Internal A/P Audit Supervisor August 1999 to August 2002

3 Promotions within Neiman Marcus Corp. from Aug 1999 to 2002

Proposed and successfully merged the Internal A/P Audit position with the responsibilities of the ACS/Debit Balance role.

Supervised all debit balances for Neiman Marcus.

Worked with Divisional Merchandise Managers to bring up to speed or closure all debit accounts on a monthly basis.

Taught an ACS (RTV course) class to coordinators, buyers, and asst. to familiarize them with the NM infrastructure.

Audited payments to vendors regarding all duplicate billing and transactions that occurred in the A/P department.

Worked with the Director of A/P on special projects when time permitted.

Controlled 1/5 of the quarterly/yearly problems that occurred in Accounts Payable.


Masters in Bus. Mgmt./Leadership: Oklahoma City University: Oklahoma City, OK: Dec 2007

Studied and lived in Copenhagen, Denmark for 2 years.

Bachelor of Science in Business Administration: Oklahoma City University: Oklahoma City, OK: May 1999


Programs include Oracle, SAP Financial Systems, JD Edwards One World Financial Systems, EssBase, ASSET, Lean-Six Imaging, and Microsoft Office 365/Sharepoint, QuickBooks Cert. 2017


Magna Cum Laude – 2007

Recipient of Leadership Scholarship, Chickasaw Higher Education Nation Scholarship, Bill McKinley Scholarship

Numerous High School Awards for soccer (Who’s Who, All-state, All-Regional)

OCU Men’s Soccer Team (1994-1998): Scholarship athlete and three-year starter, Graduate Assistant (Men & Women, 1999)


Sareena Williams (C) 925-***-****

Jeff Campos (C) 720-***-****, Ralph Amijo (C) 303-***-****, NCDF

Shondra Williams, (C) 469-***-****, BNY Mellon

Lydia Raftery, (C) 405-***-**** (W) 405-***-****, Pitzer's Lawn Mgmt/Manager

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