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Engineer Manager

Frisco, Texas, United States
January 22, 2018

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William Renkart

Piscataway, NJ ***** • 732-***-****732-***-****

Technical Management / Verification Engineering

Multifaceted technical career with a track record of innovation and success

Results-driven Technical Manager and Verification Engineer with extensive experience in spearheading the testing of hardware and software within the telecommunications industry. Recognized leader, applying high-impact QA, verification and testing solutions to major business objectives. Adept at working with management to prioritize activities and achieve defined testing project objectives; able to effectively translate business requirements into technical solutions. Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous testing, QA, research, development and implementation of new technologies.

Core Competencies:

Full Life Cycle Project Management

Systems Launch / Implementation

Business Intelligence

Test Case Development

Software Quality Assurance and Testing

Hands-on Software and Hardware Engineering

Problem Resolution / Troubleshooting

Mobile Device Certification

Professional Experience

XFINITY MOBILE at Comcast, Philadelphia, PA

Senior Consulting Manager, 2016 – Present

Developed and directed test plan executions for the client to launch as an MVNO in North America. Directly managed/guided 103 internal personalities during multiple waves of user trials to meet the clients launch goal. Responsible to find and correct root cause of front and back end blockers from the buying and activation flows. Coordinated stress testing of the call centers and shipping logistics. Reviewed unboxing experiences by trial users

Key Achievements:

Completed a technical trial series to ensure product launch readiness.

Effortlessly removed carrier porting blockers by working directly with key stake holders.

Complied Business intelligence reports to identify and then remove risks to the project.

Participated alongside trial users to ensure a defect free user experience.

SONY MOBILE, Basking Ridge, NJ

Senior Verification Engineer, 2014 – 2016

Directed all IOT lab and field testing, in addition to third party lab operations. Lead critical thinking, problem solving and test plan execution of pre-and post-launch of Sony Mobile Devices for all carrier and non-carrier branded device certifications. Manage asset testing and user trials in the North America Region. Developed and implemented test plans, lab testing, static and dynamic testing, assertions, debugging tests and designs to avoid risk to development and maintenance projects. Developed prototypes in controlled & live environments quickly.

Key Achievements:

Played key development role for mobile devices on a global scale including Virtual Reality.

Triumphantly launched mobile products for VZW and T-Mobile in North America as well as handling all post launch issues and upgrades.

Led successful validation of SQA for Google (GED) and Sony Mobile unlocked devices for Rest of World (ROW) devices in USA.


Technical Account Manager, 2012 - 2014

Served as primary point of contact between Sony Mobile and wireless operator’s handset engineering, device certification, sales engineering and product marketing teams. Provided portfolio strategy and lifecycle management to peers. Responded to customer detailed technical issues in a timely and accurate manner. Formed and maintained strong working relationships with cross functional teams at global locations and in North America to ensure successful development and execution of products throughout entire lifecycle.

Key Projects:

Secured technical acceptance of Sony Mobile products for Verizon Wireless which led to marketability.

Victoriously launched Sony Ericsson Xperia Play device and delivered all post launch software upgrades, return and defects without risk to complete full acceptance of the product.


Field Test Engineer, 2011 – 2012

Executed test plans for Verizon Wireless, MetroPCS, Cricket, USCC Mobile devices with highest degrees of accuracy and attention to detail, in addition to documenting development process in multiple markets. Reported defects identified in development stages that completed test phase, including RF Parametric, GPS and E911. Logged, documented, reported, tracked and drove software bugs to resolution, while supporting R&D in debugging and troubleshooting defects in early stages of development. Played active role in internal user trials for quality assurance functions in future Samsung products. Worked closely with Google Engineers in development of prototype Android builds, and participated in user trials for pre-release handsets, and OTA and GOTA testing. Optimized mobile applications on the Android platform develop prototypes expeditiously.

Key Achievements:

Developed and delivered multiple mobile devices for VZW, MetroPCS, US Cellular and Cricket in North America as well as handling all post launch issues and upgrades.

MOTOROLA, South Plainfield, NJ

Prototype test & Drive Test Engineer, 2007 – 2011

Accurately completed Android and Windows Mobile appropriate test plans, including the official VZW IOT lab certifications. Documented and tracked all software bugs to resolution, and worked closely with Customer Support Team and Product Engineers during all phases of submissions. Handled all aspects of asset management, software modifications, evaluation, coordination and distribution of engineering mobile devices. Supported testing of Motorola and third-party companion products with in-development software. Assisted in testing hardware functionality and board assembly to support Windows Mobile software debugging. Took part in user trial groups with a wide range of mobile handsets, headphones and Bluetooth devices. Provided verification of production Bluetooth devices in automotive applications.

Education and Credentials

Bachelor of Science in Computer Science, In Progress

Qualcomm LTE, VoLTE, ViLTE Training, 2014-2015

Verizon Wireless Test Fest, 2010-2015

Technical Proficiencies

IBM, QXDM, QPST, QCAT, QCIM, X-Cal, LTE, eHRPD, UMTS, EVDO, 1XRTT, IOT, VR, QA, SQA, PTT, ADB, Metrico, Muse, Nomad, Virtual & Augmented Reality, Android, iOS, Windows, BBOS, BREW, eMBMS Multicast, LTE-U MISO MIMO, 5G, CA, OTA, aGPS, e911, MediaTek, Evolved Logging Tool (ELT), Bugzilla, DDMS, CTIA, T-Mobile, Metro PCS, Sprint, M2M, ODI, WCDMA, HSPA, Wireshark, XCEED Windcatcher Plus, A2DP, FTP, Bluetooth 5

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