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Manager Microsoft Office

Fremont, California, United States
January 22, 2018

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**** ***** ******* ***. **** A

Newark, CA 94560

(408) 394 - 3256


● 10+ years managing and organizing six R&D labs including ISO

● 5+ years hands-on experience managing Windows, Linux hardware configuration

● Tracking and maintaining lab supplies and equipment – includes ordering and setting up POs

● Experienced working with large multi-cultural teams in different time zones

● Strong verbal and written communication and interpersonal skills

● Experienced in automated machine configuration and management tools

● Interface between Vendors, IT, Engineers to facilitate effectiveness in the labs

● Ensure proper functions of computers interface with lab instruments

● Make IT requests to put all the computers on network

● Prepare a log book for all users who are using the equipment

● Supported over 150 Engineers who utilize the R&D labs

● Microsoft Office, Excel, Word, and PowerPoint

● Motivated, fast learning and detail-oriented team player


Business experience: SAP ERP CRM learned from MBA courses

Databases: Oracle, MySQL

Operating Systems: Windows, iOS, Linux, Android


Bank of America, Cupertino – Relationship Manager/Sales and Operations 05/2017 – Present

● Helping customers to handling their issues related to account upgrade and downgrade

● Assisting customer for applying loans and other documentations

● Interfacing with customers regarding car loan, home loan, small business banking, investments etc

Marvell, Santa Clara – R&D Lab Manager/Senior Engineering Technician 06/2006-03/2017

● Experience with procurement of all material and equipment

● Managing and organizing physical labs

● Documented physical lab machines

● Managed Software licenses

● Converted laptops from Windows10 into Linux OS to be used as bridge

● Partitioned laptops hard drive to facilitate other requited OS installation

● Activities includes planning the work, assessing risk, estimating resources required to accomplish the work and acquiring human and material resources

● Equipment tracking, purchasing, cost controls, repair and calibration

Sprint, San Jose – Technical Support 05/2003-6/2006

● Updated customers phones software OTA Android

● Maintained lab area in good working condition

● Managed and inventoried phones shipping and receiving

● Interfaced with customer phones issues

Philips Semiconductor, Sunnyvale – Test Technician 07/2001-05/2003

● Device characterization

● Maintained lab area in good working condition

S3 Graphics, Santa Clara – R&D Lab Manager 02/1995-07/2001

● Implemented and maintained ordering database for tracking of equipment

● Assisted in development and implementation of PC-based test systems

● Supported manufacturing PC LAN on all performance and response issue

● Repair and calibration of production Automated Test Equipment (ATE)

VLSI Technology, San Jose – Senior Engineering Technician 09/1987-02/1995

● Translated program test vectors to various formats for use in outside test services

● Implemented program changes to increase test coverage of products per specs

● Performed product characterization and failure analysis on engineering silicon and customer returns


MBA Degree in Business Administration, Project Management, Columbia Southern University 04/2016-06/2018

B.S. Degree in Business Administration - General, Columbia Southern University 03/2014-03/2016

GPA: 3.7 Cum Laude

A.S. Degree in Electronic Technology – Heald Institute of Technology 05/1989-06/1991


Series 6, Series 63, Life License, and Real Estate License

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