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Customer Service Data Entry

Redding, California, United States
January 22, 2018

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Jessica Whittaker

**** ****** **, *******, **, **002


Objective A challenging position utilizing my skills and ability Skills & Abilities Efficient with high volume and rapid pace. Strong customer service abilities.

Self-directed, energetic, and organized.

Responsible, reliable, and flexible.

Effective communication skills.

Accurate with attention to detail.

Experience Receptionist/Clerk, Adecco

07/2017 – Present

• Various clerical duties including processing payment for counter sales; either cash, check, credit card, or account billed. Data entry, sales order entry for accounts billed, taking orders, utilizing fax to place delivery orders, answering multiple phone lines, helping and answering customers questions pertaining to products, filing, mailings.

In Home Care Giver, Senior Helpers

06/2015 – 02/2016

• This position was a very dedicated position to care for elderly clientele, usually diagnosed with

Alzheimer’s/Dementia. Making sure their daily needs were met such as cooking, cleaning, assisting with personal needs, transporting to/from appointments or just weekly errands. Always making sure to show compassion, having patience, and making them feel as though they had a friend.

Receptionist/Clerk, Gem Forest Products-Charles Nash 01/2014-06/2015

• Answer phones and make appointments, follow up calls to confirm lumber trucks at assigned forestry areas. Make sure contracts have been signed and confirm filing. Keep Jessica Whittaker

2 3780 Harrow Ct, Redding, Ca, 96002 (530)***-****

track of logging tickets and keep Mr. Nash informed of daily operations.

Personal Housekeeper, Self Employed


• On a weekly basis go into high end clientele homes and detail clean per specifications of client.

Assistant Manager/Payday Loan Officer, Advance America 11/2007-02/2010

• Responsible for opening and closing store. High paced office, at times having close to 400 transactions on a higher payout payday. Greet customers and receive

additions and/or payout withdrawals to accounts.

Crediting or debiting to customers account.

Beginning/end of day cash count. Bank deposits.

Answering multiple phone lines. Reminder and collection calls. Field collections. Marketing.

Approving/disapproving customer loan. Customer data entry. Keeping personal customer information private and locked away. Keeping store up to standard of

corporate/auditing expectations.

Housekeeping, Hilton Garden Inn


• Customer service. Connecting with patrons on a daily basis. Cleaning and organizing guest rooms as assigned by management.

Housekeeping, Best Western Inn and Suites


• Customer service. Connecting with patrons on a daily basis. Cleaning and organizing guest rooms as assigned by management

References Available Upon Request

Jessica Whittaker

3 3780 Harrow Ct, Redding, Ca, 96002 (530)***-****

Contact this candidate