Arun Reddy Maddu

Contact No: 770-***-****,

Email id: ac33ui@r.postjobfree.com, Skype ID: m.arunreddy mailto:ac33ui@r.postjobfree.com

mailto:ac33ui@r.postjobfree.com

Work experience Summary:

I have over 10 years of diversified experience in Software Quality Assurance with skills in Performance/ testing of client-server, web-based distributed and Data warehouse systems. Experienced in ERP, CRM with eCommerce systems in various domains like Retail, Health care, Insurance, Airlines, Utility and Financial. Primary skills in HP Test Suit (ALM/Performance center, Test Director/ Quality Center, LoadRunner, WinRunner and Quick Test Professional), Silk performer and rational tools. Have very good experience in testing SAP ERP, SAP CRM, Java, Ajax and .net eCommerce web based applications, Data warehouses, Data Marts, ETL Systems, and Interfaces, Web with rich Internet applications, Client-Server applications and Databases in N-Tier environments.

Technical Summary:

Load Testing Tools

Loadrunner Vugen (12.53, 11.52, and 9.5) Performance center/ALM, HP Storm Runner, Silk Performer, SOAP UI, Jmeter, IBM Rational tools.

Loadrunner Protocols

Web (HTTP/HTML), Flex, SOAP, Citrix, web Services (SOAP, REST), Oracle NCA, PeopleSoft, SAP GUI, SAP web, ODBC, Siebel, click and script, Ajax True client, RTE,RDP.

Monitoring Tools

Team Quest, CA APM, Fog light, OpNet, Key Note, Wiley Sitescope, Perfmon, nMon, Monitoring via SAP tcodes.

Databases

Oracle 9i/10g/11g, DB2, Mongo DB, Teradata, Sybase, MS SQL Server, MS Access, IBM DB2 UDB7.0, Informix

Languages

C, C++, Visual Basic, Java, HTML, J2EE, JSP 1.1, ASP, JavaScript, Java protocol (java RMI), Servlets, SQL, PL/SQL, T-SQL, XML, HTML, XHTML, Shell Scripting, PERL, Java Script, and VB Script,.

Web/Application Servers:

IBM Web Sphere, BEA Web Logic, Apache and Microsoft IIS, & EJB.

Bug Tracking/ Automation tools

HP ALM, Jira, Version one, TFS, Test Director 6/7.5/8.0, HP Quality Center and Clear Quest. Auto it, Worksoft Certify, HP QTP.

Testing types

Performance (load/Stress/Endurance/Failover/Surge/volume/capacity), Functional, Integration, Regression, system, unit testing’s.

Test Techniques and Methodologies

Database Testing, Manual Testing and Automated Testing, Black Box Testing, Gray Box Testing and White Box Testing, Waterfall, Agile, Scrum.

Operating systems

Windows 7, Vista, XP/2000/98/NT/95, UNIX and LINUX, AIX, Sun Solaris OS.

ERP/CRM

SAP ECC 7.0, SAP CRM, MS Dynamics Einstein CRM USD, OneView, Siebel2000 (Siebel configuration, Siebel Tools, EIM/EAI) 7.8, & People Soft CRM.

Reporting tools

SAS, SSRS, BO (Business Objects), Cognos 8.0, Crystal Reports 7.x.

Other skill/tools

Fiddler, Wireshark, Autoit, Ultra Edit, Win SCP, Toad, XML Spy 4.3/5.0, SSRS, VISIO, & Lotus Notes, Auto Sys scheduling, Control- M, TIDAL.

Strengths:

Strong Q/A & Performance Testing/engineering experience in diverse industries.

Experience Banking/Financial/Insurance/Healthcare/Retail industries/Airline/Telecom and Utility.

High level Scripter in Web (Http/Html), SAP Gui, Web, Cirtix, Web services protocols.

Wrote Rules for Complex script involving 100’s of dynamic values for maintainability and regression.

Excellent verbal & written Communication skills.

Meet all requirements in your job requisition.

Education:

Bachelors of Technology, JNTU, Hyderabad, India.

Masters in Software engineering and Computer Sciences.

Experience Summary:

Note: I was never an employee of TCS or Cogni or CSC my employer is Infomart Technologies.

Project

Implementation Pt

End Client

Role

Duration

Supply Chain

TCS

SiriusXM Radio

Performance Test Eng- Lead

Feb’16 – Till Date

Various projects

TCS

Cigna (Hartford, CT)

Performance Test Eng

Dec'14-Jan’ 16

LIPA

TCS

PSEG( Newark, NJ)

Performance Tester

Jul'13-Dec'14

SMT- SAP, eComm

Cognizant

Avon, White Plains, NY

Performance Eng Lead

Apr’12-Jul'13

Cornerstone

Optimal Solutions

Turner Construction

Performance Test Lead

Jul'11- Mar'12

Gemini

CSC

Coca-Cola Enterprises

Performance /Capacity

Apr’09-Jun’11

Various

Laconia associates

Publix-Lakeland, FL

QA Consultant

Jan’07–Feb’09

Work Experience:

Client: Sirius XM Radio (TCS Project) Feb’ 16 – Till Date

Performance Test Engineer (Lead).

Sirius XM Satellite Radio is a broadcasting company that provides three satellite radio and online radio services operating in the United States with 30 Million subscribers. SiriusXM is available in every major car in the U.S and smartphones and connected devices and online as well.

Supply Chain (SC) is gateway to all partner data, deals with data coming in from various Manufacturers and OEM partners. SC has multiple release planned every year adding new features.

Performance testing for SC is very critical and decision to go live for a release are very much dependent on Performance testing results. Agile Project.

Duties and Responsibilities:

Attending assessment meeting and understand the architecture of the applications.

Prepare the Test Plan/strategy for the projects assigned.

Performing Proof of concept if required for any new application on how to automate and run a load/performance tests on the applications.

Analyze application loads, Plan and design the load test scenarios for each release.

Perform live monitoring of applications and DB’s when running load/performance tests using tools SQL developer, Putty, Toad, WinSCP, Foglight, and Quest Analyzer.

Executed load tests within performance test environment to identify and flush out issues in new builds, integrated applications and configurations.

Analyze in-depth into application for java code and DB queries, stored procs, indexes issues.

Use Application, DB monitoring tools extensively to generate the monitoring graphs and do high level analysis on application behavior to find out bottlenecks.

Prepare the final reports for the tests executed and open defects if required.

Attend meeting with project stakeholders to discuss on issues/bottlenecks with the various application teams.

Present the Test plan, Bottlenecks, Test results to all stakeholders of the project.

Participate in Agile meeting, daily standups, retrospect etc.

Daily, Weekly status meetings, co-ordination and work with TCS offshore associates.

Environment: Loadrunner 12.5, Performance center /ALM, SOAP UI, Foglight Performance analyzer, CA APM. Oracle 12c, Toad, Putty, Java, Win SCP, IBM Sterling int- GIS, J boss, WAS, Linux, AIX, Windows OS, Fiddler, Foglight metrics analyzer. Foglight Performance Analyzer.

Client: Cigna, Hartford, CT (TCS Project) Dec’ 14 – Jan’ 16

Performance Test Engineer (Lead).

Cigna Health is a global insurance company has business in many countries. Cigna has many internal and external applications which have release every quarter. PVS testing stands for Performance, Volume and Stress testing focuses on testing the application software and studying the performance of application components under various load conditions and thus collecting applications performance metric and providing reports/recommendations to application teams on helping in decision making on areas to improve and in helping in decision making of Go/No Go.

Project #1: Oneview

Project #2: Bigdata

Project #3: Optum/Rate manager

Project #4: Customer Survey

Project #5: MS Dynamics Einstein

+ Various other projects.

Duties and Responsibilities:

●Prepared Test Automation Project Milestones and deliverable.

●Designing, developing and the execution of reusable and maintainable automated scripts.

●Create Test Proposals/plan, Automate test scripts, and Test scenarios based on the requirements for Performance testing.

●Worked on web(http/html), web services, ODBC, Flex, RTE, RDP, Citrix protocols

●Defined correlation rules for some application with complex correlations.

●Wrote custom LR requests using fiddler where LR did not support recording.

●Created and executed scenarios that emulated typical working conditions using LoadRunner VuGen and ALM/Performance center.

●Monitoring using tools like Team quest view, CA APM.

●Analyzing application performance using SQL server profiling tools, Strobe reports, ITSAR reports, AWR reports.

●Finding out bottlenecks and providing preliminary analysis and reports after every major load/stress/endurance tests.

●Worked on variety applications in various technologies RTE (viaDuct), RDP, CRM (One view, MS Einstein), Java (Nice, WFM, Web apps), Silver light (Webstrat, Optum/Rate manager applications).

●Prepared initial and final reports for every application tested.

●Worked on Web (http/html), web services, Cirtix, ODBC, RTE protocols.

●Monitoring using tools like Team quest view, CA APM.

●Providing preliminary analysis and reports after every major load/stress performance test.

●Prepare initial reports and final reports for every application tested.

●Performed POC’s for some application to see if they are compatible Loadrunner scripting.

●Has worked on testing application with Big data.

●Handled various scripting challenges, learned and improved my scripting efficiencies at Cigna.

●Update Cigna on daily and weekly of all the performance testing projects for Performance team.

Environment: Loadrunner 11.52, Performance center /ALM11.52, Team quest view, CA APM. Oracle, MS sql, Mongo DB, DB2 DB, J boss, Java, C, C++, WAS, Linux, AIX, Windows OS, Fiddler, and Wire-shark.

Client: PSEG, Newark, NJ (TCS Project) Jun’ 13- Dec’ 14

Project: LIPA Migration

Performance Test Lead

The purpose of the Performance and Scalability Workload Scenario is to record the usage scenarios and associated script(s) used to simulate production load volumes. To check that existing system’s performance is not affected by data migration and code changes. To conduct Performance Test prior to data migration and after data migration to analyze whether any performance impact is encountered due to the migration activities. The test scripts will be used during Capacity Test, Test to,Peak, storm, endurance Test to determine whether application meets the performance acceptance criteria such as response times, throughput, resource utilization and etc,

Duties and Responsibilities:

Preparing performance test plan.

Create testing artifacts based on inputs from different business, process, and functional teams for Performance testing of our new SAP implementation.

Set up environment for performance testing of SAP application.

Create Test plan, Automate test scripts, and Test scenarios based on the requirements for Performance testing.

Conducted various meeting with DB team, Functional teams to build test plan.

Monitor and Analyze different kinds (Load, Stress etc.) of performance tests that ran and generate reports.

Find out bottlenecks in the systems during monitoring and open defects in quality center.

Meeting with different monitoring and tuning, triage teams during the process.

Conduct brainstorming session to understand critical defects, perform root cause analysis, identify test data and plan regression-testing activity.

Prepare and deliver test report for every performance test that ran.

Environment: Loadrunner 11.52 (citrix, SAP gui, SAP web, Web Http/html), Performance Center 11.52, Fiddler, QTP 12, SAP 7.3, Citrix 11.0, AIX OS, Oracle 11, MS Office.

Avon, White Plains, New York (Cognizant Project) Apr’ 12 – July’ 13

Performance Engineer/Tester (Lead)

Project Description: (SMT Project).

Avon is a global manufacturer and marketer of beauty and related products. Avon SMT Promise is the largest and most significant transformation Avon has commissioned in over 50 years. It will transform the Representative’s service experience through reengineering critical business processes and enabling technologies. Avon has sales operations in 65 countries organized into 6 Commercial Business Units and distributes products in 40 more. Avon is implementing SAP in their business to make to transformation for their business in Canada as the first market.

Responsibilities:

Gathering requirements for Performance testing: Conducted several meetings with business analyst’s, Process team leads, Technical and functional leads.

Based on requirements gathering meeting has come up with a process decomposition to identify the methodology and process to do performance testing.

Had meetings with different functional and BASIS teams for performance test scope.

Test plan was build and presented to all the project leads.

Worked with legacy system leads to get the historical data for performance metrics(volumes, SLA’s)

Developed scripts for all business critical functionalities

Executed the tests, analyzed tests results and presented them to all the leads.

Has coordinated with Find it, Fix it teams while the tests are running to find the bottlenecks.

Some of the major SAP transactions used in monitoring and other purposes are RZ11, Al08, ST03, SM04, ST05, SM12, SM21, SM51, ST06, and ST02.

Used Agile methodology in the process while chasing back the ITC- functional testing’s.

Conducted daily standup meeting and defects meeting for Performance testing in war room.

Gathered all performance results daily and reported to all the people in the project.

Presented weekly update to PMO.

Presented a high level Executive performance testing report.

Environment: SAP ECC 7.0, CRM, eCommerce, RTOM, Vistex, Vertex, eGain, E1, JDA, IVR, ALM, SAP PI, SAPGui 720, Wiley Sitescope, Foglight, Omniture, Quality center 11, Oracle 11,,, Loadrunner 11(Vugen 11, Controller 11 and Analysis 11), Performance Center 11Viso 2010,Lotus notes.

Turner Construction Company, Woodcliff lake, NJ (Optimal Solutions) July’ 11- March’ 12

Performance tester / Engineer (Lead)

Project Description: (Cornerstone Project)

Turner constructions are implementing a huge upgrade against two applications Oracle EBS (INV/MSCA/WMS) (“EBS Test Track”) and PeopleSoft 9.1 applications (PeopleSoft Test Track”) and there was a simultaneous upgrade of Oracle database 9.2.0.4 to 11G r2.

Preparing performance test plan for Oracle EBS.

Conducted various meeting with DB team, Functional teams to build test plan.

Interacting with functional teams to understand the oracle applications.

Conducted meetings with offshore team and functional teams on daily basis for explaining the oracle applications.

Suggested offshore team on how to develop the scripts for Oracle NCA protocol and RTE protocol.

Developed all the scripts in LoadRunner VUGen 11.

Took care of all transaction names in the scripts.

Developed separate scripts for generating data (LPN’s, Serial No, ASN no. PO’s) required for the testing.

Discussed with Cablevision teams on the user volumes for each transaction to emulate.

Developed the controller scenarios depending on the inputs from client.

Took care of monitoring of 4 app servers and DB server OS level counters and AWR report.

Monitoring was done through nmon.

Ran smoke tests to validate the all the scripts and connectivity to all servers.

2 test cycles with 1000 user load were conducted and 2 tests with 500 user loads were conducted.

Analyzed the all the tests and produced a detailed reports for every test.

Explained the report to all the teams on how the test ran and what the bottlenecks are.

Reported status on daily basis to the client.

A final summary report of all the tests was presented to the client.

Environment: LoadRunner 11, Performance center 11, Oracle EBS (INV/MSCA), Oracle 11g R2, AIX operating for Oracle, Nmon for monitoring APP servers, PeopleSoft, Novell GroupWise.

Coca-Cola Enterprises, Atlanta (CSC Project) April’08- June’ 11

Performance/Load Tester, (Capacity Planning)

Project Description: Coca-Cola Company is merging its operation in EU and North America. A new SAP environment is created for handing all the business groups. The environment is testing with multiple business scenario and load to check the reliability of the system. Validate all the SAP and non-SAP critical business applications moved to new data center and continue to perform according to today’s performance. To accurately load test what will occur under production, the ‘heavy-hitters’ (most used), mission-critical, and areas where bottlenecks are expected should all be scoped-out via use cases to most accurately mirror the expected production environment. Provide relevant and actionable information for any fine-tuning needed in the network or infrastructure.

Environment: LoadRunner 9.0, VUGen 9.0, Controller 9.0, Quality center, SAP ( ECC,SRM, CRM, HR, BW, SCM), Maximo, Web Methods, Lotus notes, MS Outlook.

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