Manager C

Julie M oore

**** * *** * *. S E # ***

Washington, D C 2 0020

202-***-****

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EXPERIENCE

Aida T V & S ales S tore M anager

October 2 010 - M ay 2 015

Opened a nd c losed s tore d aily, s cheduled i n h ome s ervice c alls a s w ell a s repair p ickups, r esolved c ustomer s ervice i ssues, p lanned a nd d irected training a nd p erformance e valuations, c onferred a nd c onsulted w ith upper m anagement t o p lan a dvertising s ervices, m aintained w eekly a nd monthly i nventory, o rdered p arts, e quipment a nd a ccessories a s n eeded. Tamtell W ireless / E xecutive T V, S uitland, M d- O ffice Manager

August 2 006 - O ctober 2 010

Opened a nd C losed S tore d aily

Managed s taff a nd a ssigned s pecific w ork d uties, p repared w eekly w ork schedule, p repared d aily s ervice c all a nd p ick u p s chedule f or t v technician, o versaw a ctivities r elated t o o r p roviding q uality s ervice, ordered i nventory, a ccessories a nd e quipment f or o ur n ew R esellers, programed p hone c ard a nd b ill p ay m achines f or n ew M erchants a nd outside R esellers, d etermined g oods a nd s ervices t o b e s old b ased o n customer d emand, l ocated s elected a nd p rocured m erchandise f or r esale Simply W ireless, F airfax,Va T erritory R epresentative f or T-Mobile W ireless i ndirect

November 2 004 - J une 2 0d6

Recruited a nd s igned n ew d ealers,called o n p rospective C ustomers t o e xplain c ompany services o r t o s olicit n ew R esellers, s upported 2 0 t o 2 5 d ealers,listened t o a nd r esolved Customers c omplaints r egarding p roducts a nd s ervices, d rove t hroughout D C, M d & V a, arranged m erchandise a nd s ales p romotion d isplays a lso d elivered a ll s ales p romotion materials t o r esellers a nd s old f or T -mobile, C ingular w hich i s n ow A T&T a nd Sprint/Nextel.

EDUCATION

Milton H igh S chool, M ilton, W V D iploma September 1 978 - J une 1 981

PROJECTS

National H eart A ssociation C PR a nd A ED T raining - Certification

Milton, W V- J anuary 2 017

West V irginia’s C hoice D irect C are W orker’s T raining - Certificate

Milton, W V - J anuary 2 017

Certified C ommercial P ainter Duron P aint C ertification Certificate

Washington,DC - 2 014