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Information Technology Customer Service

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
January 18, 2018

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(Address) No Blok D-4-6, Taman Danau Kota,Jalan 2/23D,

Setapak,53300 Kuala Lumpur,Wilayah Persekutuan.

(Mobile) 01111452788

(Email) or


Diploma in Information Technology and communication (Programming), 2010-2011, Polytechnic of Seberang Perai (PSP), Penang.

CGPA : 3.55

Among subjects taken:

Java Programming.

Web Programming.

Visual Basic.Net Programming.

Final Project - Creating Website.

Certificate in Information Technology and communication(Programming), 2006-2008, Polytechnic of Sultan Idris Shah (PSIS).

CGPA : 3.21

Among subjects taken:


Network security.

Programming Fundamentals.

Application Software.

Computer Network.

Multimedia Application.

Malaysia Certificate Of Education (SPM), 2001-2005, Sekolah Menengah Kebangsaan Perempuan Air Panas, Klang.

Taken commercial stream, focused in subject related to Akaun, Commercial and Economy Studies.


Career Preparation Workshop, Sep 2011, Polytechnic of Seberang Perai (PSP), Penang.

Short course in preparing for a successful job search, interview dress code, resume writing and interview etiquette.

Certification Programme (Programme Pertauliahan Profesional), June – July 2008, Polytechnic Sultan Idris Shah.

Short course in Comptia A+. Learn basic ways of doing the technical purpose of computer software and hardware.

Symphony BPO SDN BHD

Short Seminar in Projecting A More Positive Self-Image.

Short Seminar in Developing A Time Investment Strategy

Working Experience

Mimos October 2015 – Present

- Create Android Application

-Project IFarm

-This apps is a tourism apps where user can use for monitoring Sensor, camera cctv, get info about the weather and can monitoring bird counting


Alarm Signal

Live streaming in device and connected with cctv

-Create Android Application

-Project iKenyir

-This apps is a tourism apps where user can use for tour guide,VOIP, camera cctv, get info about the weather and can trigger emergency button if there anything problem occur.


Calling using VOIP

Alarm Signal


Live streaming in device and connected with cctv

Google cloud messaging

-Project iComm


This apps is about flood monitoring system. We can register,monitor cctv,alarm signal,purchase, government info and can make call for free using VOIP


Calling using VOIP

Alarm Signal


Live streaming in device and connected with cctv

-Project : Shiitake


This project related with monitoring temperature,humidity,and etc sensors for mushroom

Data display like :-



-Project : RBN (Royaal Bird Nest) Monitoring System

Data display like :-




This Apps is monitoring Temperature,Humidity and Okisgen System

Project : iTourim


Calling using VOIP

Alarm Signal


Live streaming in device and connected with cctv


We can get information about the island, discover public transport that provided tourist easy to travel, tourist able to get events information, what is nearby them example restaurants and etc, discover island activities and place to visit, accommodation. Tourist able to see live stream cctv around the island.

FreeLancer For Promark Strategies January 2015- March 2015

Project Name : E-Voucher


This project deal with member who register in the particular hotel that can redeem the voucher using this apps when member want to purchase any available voucher for the member.

Create Login,Register and Forget Password, Setting and Change Password that deal With Web Service using JSON services

Main Menu Using Grid View

View all voucher that available and used in ListView

Send and receive Push Notification

Create Web Service using PHP

FreeLancer For Beyotta October 2014- December 2014

Project Name : Wusic Retail


This apps is for any customer who want to purchase item by online. Customer need to register when customer want to purchase the item.

Create Login, Register,Setting Forget Password and Change password

Display all category of voucher in gridview in gridview

Deal with project deal with web service

Scan QR Code,Bar Code

Payment by Pay-Pal

Worked as a Software Developer at S5 System. Kuala Lumpur, March 2013 – July 2014

Create and design apps that deal with Government

Deal with animation graph and Maps

Worked as a Software Developer at Just Mobile SDN BHD. Kuala Lumpur, Jan 2012-November 2012

Project Name : Moola


Redeem Point using this apps when user/customer purchase any item in any merchants provided.

Create Login,Register, Display QR Code, History of the redeem voucher

Display all the available voucher with they own Merchant

Create Setting, Change Password

Using Web Service and JSON

Project Name : Moola For Customer Service


Apps that Scan QR Code and Does redeem,add and show all the transaction history

Create Login, Transaction History for daily,QR Code Scanner, Customer Display and Redeem, Add Page

Deal with Web Service

Worked as a Data Entry Clerk at Symphony BPO SDN BHD, Kuala Lumpur, Oct 2008-Dec 2009.

Compiling basic data entries.

Responsible in Key-In customer details and Bank Account number in a System.

Used UK System to key in Customer details.

Pratical Trainee (Information Technology Department), July – December 2007, Jabatan Kerja Raya,Kuala Lumpur.

Responsible in assisting company’s Information Technology Department in preparing manual report for Software and Hardware.

Responsible in entering staff detail in a system.

Activities and Involvement

Participate in Orientation Week

Polytechnic Polybridge, Jan 2008.

Did marching and learned stepsduring emergency and learnedthe way to do march pass.

Participate in Fashion Show Performance for “ Independent Day”


IT Proficiency Microsoft Office Application, PHP, Visual Basic, Jcreator,Adobe Illustrator CS3, Adobe Photoshop CS2, Micromediadreamweaver, Micromedia Flash 8, Database, Networking and Audio Video Digital.

Speaking Proficiency Bahasa Malaysia (excellent), English Language (excellent).

Writing Proficiency Bahasa Malaysia (excellent), English Language (excellent).

Valid Driving Licence N/A

Other Information

Current Salary : N/A. Willingness to travel : Yes.

Expected Salary : RM3500.00. Willingness to relocate : No.

Availability to begin work : Available anytime


Miss Seetha Subramany.

Marketing Manager

(Mobile) 012-*******

Miss Jagbir Kaur.


(Mobile) 016*******

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