Customer Service Data Entry
Resume:
BEVERLY DOBBS
Glendale Arizona
85301
*******.******@*****.***
OBJECTIVE
To secure employment in customer service, clerical, social work, or the clinical field, where my ability to provide quality services in order to represent the organization in a professional manner can be utilized.
EDUCATION
Muskegon High School
Completion – June 9, 1989
Diploma
Ferris State University – Big Rapids, MI
Completion – May 9, 2015
Degree--Bachelor of Social Work (BSW)
QUALIFICATIONS
•Experienced in customer service with excellent communication skills
•Flexible and able to adapt to changing situations
•Problem solver, able to resolve complaints or issues to satisfaction of customers or consumers
•Team player with dependable attendance record and good relationship with students, customers, and co-workers.
•Trained in Cardiopulmonary Resuscitation (CPR) and First Aide
•Trained in First Aide, Medication Administration, Person-Centered Planning, and Person-Served Problem Solving.
•Residential Instructor
Relevant Skills and Accomplishments:
Social Work
•Provided medical and appropriate personal care and community living support to persons with developmental disabilities, persons with severe mental illness, and/or individuals with co-occurring diagnosis.
•Medication Administration
•Home Health Care Aide Provider
•Accommodated support systems for individuals with special needs and disabilities.
•Dietary Aide
•Data entry and other computer skills
•Record and Chart
Customer Service
•Multi-line Operation (Target, Sam’s Club, and Seratec Plasma Clinic)
•Operation of register, 10-key, basic computer skills
•Hostess, refunds, and clerical skills
Production
•Operation of Molding Injector
•Counting, Quality Control, Assembly, Packaging and Part inspector
•Monitoring of shipping and handling
General
•Cashier and all that entails
•Note-taker for disabled college students
•Child care and housekeeping
RELATED
EXPERIENCE
•Hope Network Residential Instructor 2015-2016
Sparta, MI
•Internship/Social Worker, Case Manager
Project Starburst 2014-2015
•Ferris State University 2009-2015
Full-time Student
Big Rapids, MI
•Insight Professional Telemarketing Services 2008-2011
Operator
Big Rapids, MI
•Muskegon Community College 2005-2006
Note Taker
Muskegon, MI
•Grand Rapids Packaging 2004-2005
Line Packer
Grand Rapids, MI
•Grand Rapids Plastics 2003-2004
Molding Operator
Grand Rapids, MI
•Seratec Plasma Clinic 1999-2003 Licensed Screening
Technician
Grand Rapids, MI
•Target Department Store 1997-1998
Flow Team
Muskegon, MI
•Sam’s Club 1996-1997
Customer Service
Refunds Clerk
Muskegon, MI
•Muskegon Public Schools
Teacher’s aide for special needs students 1994-1995
Muskegon, MI
REFERENCES
Upon Request
Contact this candidate