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Manager Software Engineer

San Carlos, California, United States
January 18, 2018

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Joshua H. Flank

*** ******* ***.

San Carlos, CA 94070 408-***-****


As a veteran manager of nine years, I am adept at growing teams, leading organizations, mentoring engineers & managers, and driving projects. I support features through incremental releases; and with a PMP certification, I formally lead the inception, project planning, implementation, and successful shipment of new products to customers. With another eight years of development experience, I bring significant knowledge of diverse programming environments, at ease with Unix and Windows, networking and storage. Professional Experience

Tintri Mountain View, CA

Senior Engineering Manager 01/2016-07/2017

Grew and led the Microsoft Virtualization team to 18 C++11, Java, and C# developers to improve the full stack MS solution and increase the customer-base 5-fold to $15m revenue.

Mentored engineers, provided feedback & goals, and set expectations via 1x1’s and staff meetings.

Partnered with customers, product, program, and QA managers to build roadmaps and define schedules for the waterfall VMstore releases.

Developed SMB protocol & Windows features such as ODX, FSRVP, RSVD, SMI-S, Production & Recovery Checkpoints to fill out the HyperV feature-set.

Negotiated and purchased the contract for a remote team in India and managed their deliverables using Jira & Agile/Scrum to ship multiple System Center plugins. Virtual Instruments San Jose, CA

Senior Engineering Manager 04/2015-10/2015

Managed 8 Java developers to implement customer-critical Fibre-Channel, iSCSI, and NAS features within the VI flagship product Virtual Wisdom.

Program-managed VW 4.4, and introduced new processes, such as staggered milestones and burndown charts to improve quality and time-to-market for all features and bugs. NetApp Sunnyvale, CA

Engineering Manager 01/2012-04/2015

Grew a team from 3 to 17 C/C++/C# developers through hiring and transfers, building client management applications for the storage system.

Designed and drove Agile/Scrum for our DEV, QA, and IE teams using Rally, Continuous Integration with Jenkins, and Continuous Delivery via the NetApp web portal.

Led 3 releases of the SMI-S product. Met regularly with SNIA and the Microsoft SCVMM team to align requirements and ensure adherence to industry standards

Managed SnapDrive for Windows 7.0 and SnapManager for HyperV 2.0, leading QA, DEV, and other managers to complete the releases on target.

Built a team to develop Shift 1.0 product to convert virtual machines from VMware to HyperV, shipping our first release on target. (patented)

Led and shipped the NetApp SCOM plugin enabling MS tools for storage monitoring.

Implemented perl scripts to execute analytics for customer usage and bug metrics. Joshua H. Flank Page 2

NetApp Sunnyvale, CA

Development Manager (ONTAP OS Manageability team) 06/2008-01/2012

Built a high performing group of 12 developers via hiring and coaching, evincing a high level of personnel development.

Planned roadmap for multi-site (including Bangalore and Pittsburgh) and multifunctional teams for 3-18 month assignments.

Facilitated three releases of NetApp’s flagship product “DataONTAP”, communicating with external organizations to plan and execute a waterfall model for development.

Organization responsible for licensing of the system, command-line architecture, admin security, SOAP API, man page infrastructure, and administrative auditing.

Assisted in dividing developers within two 50-person reorgs and one layoff, ensuring that the communication flow was discreet, correct, and timely. NetApp Sunnyvale, CA

Member of Technical Staff 01/2003-06/2008

Implemented OpenSSH, password protection, and AD solutions and fixed bugs culminating in the successful retention of multi-million dollar contracts.

Implemented role based access control (RBAC) for ONTAP & DFM. (patented)

Led a six-month project with three developers to integrate the net-snmp open-source C code into the kernel.

OmniSky San Francisco, CA

Software Engineer 08/2000-10/2001

Designed and developed in C/C++ a group of client and server applications to exchange personal data between content providers and customers. (3 patents)

Led the C/C++ development effort consisting of five engineers for the user interface programs on PalmOS, visible to 40,000 users.

IBM San Jose, CA

Software Engineer 09/1998-08/2000

Led a group of four developers at IBM Almaden Research Center to implement prototypes for mobile backup and management of Tivoli Storage Manager. Skills

C/C++14, Java, Perl, C#, Assembly, Bash, SNMP, SMI-S, SOAP, REST, SQL, Analytics, HyperV, AWS, Azure, Powershell, Wireshark, Logging, RBAC, SMB 3.1, FC, High-Availability Cross-Functional, Agile/Scrum, Waterfall, CI/CD, DevOps, Hiring, Mentoring/Coaching, Organizational Strategy, Negotiation, Delegation, Conflict Resolution Education

University of Arizona Tucson, AZ

Bachelor of Science in Engineering Mathematics 5/1999 Certifications

Project Management Professional (PMP)

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