Customer Service Cdl Driver

Jerry Mallett

***** **** ****** ********* ● Buffalo, ND 58011 ● 614-***-**** ● *********@*****.***

QUALIFICATIONS

Over 10 years of professional experience in driving heavy vehicles with excellent past work history

Effective in one-on-one and group settings, strong communicational skills used to build rapport and trust while working toward achieving goals and objectives.

Exceptional knowledge of principles and processes for providing customer and personal services while meeting customer needs in assessing quality standards for services, and evaluation of customer satisfaction.

Thorough knowledge of driving techniques, repair and maintenance methods

Varied driving experience including highways, sloppy roads, and winter conditions

Commercial Driver’s License OH #PP732394

o H2S/ Certification

o Hess Safety/Training

o HazMat/Certification

o Tanker/Endorsement

o OSHA10/Certification

PROFESSIONAL EXPERIENCE

Estimated the time and the shortest route from the specified destination to the logistics

Inspecting the vehicle in terms of fuel, spare parts and other safety measures before the journey

Following strict deadlines for transportation

Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.

Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.

Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.

Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products.

Monitored the vehicle status and prepared it for the journey

Followed all the safety measures strictly as per the instructions by the supervisor

Comply with prescribed safety procedures or federal laws regulating DOT procedures.

Record numbers of containers, specifying amounts or types of equipment

Operated machines or equipment to load/unload, package, store, or transport goods.

Load or unload materials into containers or onto trucks.

Responsible for the sorting, delivery, loading and unloading of product to clients Jerry Mallett_Page 2 of 2

Conduct pre-trip inspections, ensuring cargo is secured for transport, using ropes, blocks, chain, binders, or covers.

Maintained logs in accordance with DOT regulations

Provided customer service ensuring clients were completely satisfied with delivery of purchased order(s).

Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

Record numbers of units handled or moved, using daily trip sheets or work tickets.

Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, winches, hoisting devices, or other equipment.

Inspected and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.

Reported mechanical problems encountered with vehicles.

Presented bills and receipts and collected payments for goods delivered or loaded.

Verified the contents of inventory loads against shipping papers.

Turned in receipts and money received from deliveries.

Maintained records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.

Read maps and follow written or verbal geographic directions. WORK HISTORY

Rock Water Energy Williston, ND CDL Driver 01/2016 – Present F&M Trucking Fargo, ND CDL Driver 03/2015 – 12/2015 R&R Contracting Grand Forks, ND CDL Driver 11/2014 – 03/2015 Command Center Fargo, ND Flagger/CDL 08/2014 – 11/2014 J Trucking Newtown, ND CDL Driver 06/2014 – 08/2014 Baylor Trucking Sunman, IN CDL Driver 10/2011 – 06/2014 Truck ONE Newark, OH CDL Driver 05/2011 – 09/2011

Hirsch Motor Line Dubuque, IA CDL Driver 02/2010 – 04/2010 ISP Cleveland, OH CDL Driver 06/2008 – 09/2009

MT Transportation Long Island, NY CDL Driver 01/2008 – 06/2008 Premier Truck Lines Cleveland, OH CDL Driver 06/2007 – 12/2007 Triple W Express Hillsboro, OH CDL Driver 11/2006 – 06/2007 World Wide Freight Raleigh, NC CDL Driver 03/2006 – 11/2006 EDUCATION/TRAINING

Diploma, HVAC/R, American School of Technology, Columbus, OH 2011 Certificate, CDL-A, MTA Tractor Trailer School, South Charleston, OH Associate Arts, Criminal Justice, Jackson State University, Jackson, MS 64 Credit hours completed

Certificate, Information Analysis, Community College of the Army, Ft Huachuca, AZ

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