*** **** ***** ******* **. +1-925-***-****
Ontario, California 91761 ****.*.*****@*****.***
Project Planning …PMP Certified… NPI New Product Introduction
Agile/SCRUM … Risk Mitigation … Scope Management … Time Management …
Accountability …PMO Process & Tools… Resources Management…Flexible …
Results Driven… Manages Challenging Environments… Team Player…
Resourceful Project Manager with progressively responsible customer facing experience in a broad range of Hi-Tech Software Provider and Operators’ applications. Recognized for ability to meet tight deadlines in a challenging environment using limited resources.
Goal-Oriented. Excellent negotiation and organization skills. Knowledge and effective use of industry process provides ability to successfully plan, organize, and prioritize multiple simultaneous initiatives, across multiple teams, functions, and leadership levels. Able to manage challenging customers including AT&T and Verizon, driving additional cost saving from scope creep and operation efficiency.
RECENT PROJECT EXPERIENCE
Ericsson USA
Ericsson North East Asia Service Readiness Projects (July. 2015 – Nov 2017)
KDDI, Japan: Customer Support project - Network Function Virtualization on Evolved Packet Date Gateway, with strong interpersonal and customer support skill.
CMCC, China: Managed Radio Service Project in CZ, Jiang-Su Province, including project scheduling, scoping, risk management and help other units with lesson learned.
Fiber Optic Broadband Project – AT&T (Jan. 2014 – Jun. 2015)
Saved >$450K by leading an Agile methodology Sprint driven planning & testing procedure.
Scheduling, Scoping and well accept suggestions and comments from project stakeholders.
4G Broadcast Video Project – Verizon (Aug. 2012 – Dec. 2013)
Lead project team responsible to manage product life cycle, Included project planning, configuration, scheduling, provisioning and monitoring
Attained $2.43MM in revenue
Management Platform Migration Rollout project – Verizon (Mar. 2012 – Aug. 2012)
Lead deployment and migration from Sun h/w to new Blade Server for Verizon
Full installation from site survey, install, power-up, integration, s/w install & data migration
AT&T Palo Alto Foundry Buildout – AT&T (Mar. 2012 – Jun. 2012)
Reduced head-count by managing Foundry lab project re-scheduling and scoping.
Managed quick-turn deployment of demo network with customer’s approval.
Recognized in company-wide announcement for ability to meet tight deadlines and eliminate road-blocks
Broadband Access Project – AT&T (Sep. 2009 – Feb. 2012)
Lead project ensuring customer Approval for Use for new products.
PREVIOUS EXPERIENCE
Ericsson China
Senior Customer Project Manager, Multi Media & SI Division (July 2007 – September 2009)
Managed project synchronization between Sweden and China R&D for new product roadmap and deliverables
Successfully lead China’s 1st Enterprise user’s commercial launch in Shenyang, Liao Ning province.
Senior Project Manager in R&D Division (June 2005 – July 2007)
Project Management arm in solution team of both fixed and mobile system trial, for major Chinese operators: CMCC, CU and CT
As lead of project team, successfully acquired vendor qualification for China CDMA
Ericsson Taiwan
Senior Customer Project Manager (February 1999 – June 2005)
Managed 3G implementation project planning, deploying huge 2G system for customer Far Easton and received the contract payments.
Organized and scheduled island wide 2G s/w upgrade project with tight schedule.
Lead project implementation, from Function Test to customer signoff
EARLIER CAREER SUMMARY
Before focusing on Project Management, began career with a CAD/CAM firm focused on Civil Engineering graphics platform, and later leading the technical support team responsible for network troubleshooting, and h/w and s/w upgrades. Earned lead role as Support Manager in the AT&T Support Center and ultimately focused career on project management.
RECOGNITION
Recognized in company-wide announcement for ability to meet tight deadlines and eliminate road-blocks (April, 2012)
EDUCATION / TRAINING
Master of Computer Science (University of Texas at Dallas)
Project Management Professional (PMP) from Project Management Institute (PMI)
Ericsson Project Manager (EPM) certified from Business Unit Global Services
Experienced SI Customer Project Manager from Business Unit Global Services