Quality Assurance Microsoft Office
Resume:
MICHAEL JACKSON
************@****.***
EDUCATION:
Kean University
BS in Computer Science (Attending part time), 5/2017 SKILLS:
C#, ASP.NET, Visual Studio, HTML5, JQuery, PHP, C++, Microsoft Office, Javascript, MVC, .NET 4.0, SQL Server 2010, CSS, Test Complete, Agile / Scrum Methodologies, Product Lifecycle Management, SDLC, Interpersonal Communication.
PROFESSIONAL EXPERIENCE:
Sentient Interactive 2/2017-Present
Technical Delivery Manager
Lead teams of 20+ employees including business analyst, development, engineering, product managers, design and marketing professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA, launch and support) for pharmaceutical clients in an agile environment.
• Managing team dynamics and creating a culture of innovation while working across Departmental and other boundaries and
• Seeking constructive outcomes in discussions, challenging traditional assumptions while remaining willing to compromise when it is beneficial to progress
• Communicate with stakeholders to clarify requirements, scope and objectives and work with product owner(s) to define common acceptance criteria for user stories, features and epics.
• Communicate release schedules and provide release notes to product teams and the business, as required.
• Provide or support training on new features pre- and post- release. Zelis Healthcare 6/15-2/17
Quality Assurance Engineer
Oversee quality assurance efforts on multiple applications and systems while part of a team of mid to entry level QA engineers. Interacted with business analysts, developers, project managers and end users.
• Attend business requirement gatherings to prepare Test Plans and Test Cases
• Develop and execute complex SQL Queries
• Developed and executed SQL Queries to verify the database updates, inserts and delete of the records, to extract data from target tables and validate reports.
• Recording, reporting and closing defects using TFS through the entire test life cycle.
• Developed and executed Test Cases and Test Scripts for Functionality and Regression testing.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Built script library using Test Complete software in C# Lamar Advertising 4/14-6/15
Software Developer
• Develop TOMS (Transit Order Management System) to replace current ordering system using web forms in C# and SQL backend and Javascript front end.
• Developed multiple enhancements to the company’s support systems, such as the Lamar Graphic Order Information System (LOIS), using .NET4.0 frameworks, C#, and ASP.NET MVC.
• Implement UI design changes using HTML and CSS
• Design login page using HTML and Javascript front end with C#/SQL backend that checks information against database
• Worked with C# to enhance speed, functionality and usability of WPF applications as well as ASP.NET Web Forms Applications.
• Developed new systems to replace outdated, underperforming VB.NET system with a C#.NET.
• Grey-Box tested new systems against old system to measure speed up.
• Delivered weekly reports and updates to management of all levels.
• Create and execute test cases
• Record and test reported QA issues
• Allocate development team resources to address QA Bug List
• Create and maintain bug/regression documentation
• Conduct training sessions with end users on new ordering system
• Working with Adobe CS6 from maintenance and creative standpoint
• IT responsibilities (hardware and software) for office of approximately 50 employees. Windows environment.
• Software installation, troubleshooting and maintenance EA Sports 7/12-6/15
Lead Quality Assurance
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Tested websites for accurate information and functionality and corrected any misinformation with code containing HTML 5.0 multimedia components as well as PHP tags.
• Created and executed test plans for client facing applications
• Tested video games for UI and compliance errors made suggestions on how to fix glitches and issues discovered within the C# code.
• Developed, implemented and executed test plans and cases in Jira and Bugzilla.
• Shouldered responsibility for IT needs such as hardware malfunctions and software concerns (Microsoft and Apple).
• Lead daily stand up meetings of team up to 16 employees (Various management levels). REFERENCES:
Furnished upon request.
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