Customer Service Sales

MARGARET HALL

*** * ****** *****, *******, CA 747-***-**** ***************@*****.***

OBJECTIVE

To use the knowledge and skills I have obtained thus far to establish a career in which I can be part of a positive goal.

EDUCATION

Bachelor’s Degree / 2015 / California State University Northridge

Liberal Studies

EXPERIENCE

Macy’s Burbank

Sales Associate & Active Wear Specialist / May 2015 – Present

Skills used: customer service, sales, utilization of cash register and all point of sale functions, computing mathematical calculations, completing customer orders in person, over the phone, and via fulfillment center, and keeping sales area neat and organized.

Responsibilities: Becoming knowledgeable about all active wear merchandise, vendors, merchandising practices, and keeping merchandise, displays, and mannequins looking attractive and organized, assisting customers with questions on products, sizing, pricing, etc., training newly hired employees, maintaining a high customer service standard, and maintaining a positive relationship with customers, coworkers, and managers.

Freelance

Script Reader & Breakdown Specialist / June 2016 – Present

Skills used: Editing, organizational skills, utilization of Microsoft Word, Movie Magic Scheduling, and Excel, and knowledge of scene and film elements.

Responsibilities: Completing script breakdown and script breakdown editing in a timely, efficient, thorough, and accurate manner.

Burbank Unified School District

Instructional Assistant / Nov 2016 – Present

Skills used: English to Spanish translation, knowledge of English fundamentals and instructional practices, and academic assistance in an English and Algebra class.

Responsibilities: Assisting students in grades 9-12 in the English Language Development program by translating English to Spanish, reiterating and reviewing concepts, providing feedback, translating documents, translating during ELAC (English Language Advisory Committee) meetings, grading exams, administering exams in order to gauge proficiency in English, and ensuring comprehension whenever possible in one English and one Algebra class

Upwork

Copy editor, Freelance Writer, and Proofreader / March 2015 - August 2017

Skills used: copy writing, copy editing, proofreading, etc.

Responsibilities: Aiding employers with projects, such as children’s books, by proofreading for grammar and spelling errors and making suggestions and corrections to improve fluidity of text. Additionally I created articles for various publications and blogs.

The Academic Advantage

Language Arts Tutor / January 2010-June 2010

Skills used: Knowledge of English instructional standards, grammar, composition, spelling, gauging students' abilities in reading, writing, comprehension, etc., ability to provide assistance in improving weak areas, and teaching English fundamentals.

Responsibilities: Tutoring students in grades K-12 with and without learning disabilities to improve performance in all areas of language arts, administering preliminary exam to gauge areas of weakness and needs, teaching and reiterating English concepts, and helping students bypass academic obstacles.

Other Skills:

Student pilot license, Spanish speaker, reader, and writer, intermediate French speaker and reader, familiar with Microsoft Word and Power Point.

Interests: Art, makeup, fashion, illustration, animation, cooking, music, poetry, literature, songwriting, history, film, aviation, and horseback riding.

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