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Customer Service Assistant

Location:
Los Angeles, California, United States
Posted:
January 17, 2018

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JULIE CARLSON 775-***-**** Cell

**** ****** *********

Los Angeles, CA 90045

OBJECTIVE:

To secure a challenging position within a company that allows room for growth and advancement.

PROFESSIONAL PROFILE:

Excellent communication skills, having dealt with a diversity of people and lifestyles.

Self motivated; able to set effective priorities and implement decisions to achieve immediate

and long term goals meeting operational deadlines.

Adapts easily to new concepts and responsibilities.

Basic computer skills and troubleshooting abilities.

Outstanding customer service skills.

EXPERIENCE:

Sterling of Lomita Auto Body 10/2016-Present

Manager’s Assistant

General assistant to the office. Answer a multi-line phone system, assist customers directly, pick up/drop off customers, order and deliver parts.

Assist accounts payable/receivable with day-to-day processes, assist with reconciling records for each day.

Loving Hands 01/2012-Present

Elder Care

Full service Elderly care including meal preparation, dispensing medication, bathing, and keeping doctors’ appointments. Anything needed to assist in a patient’s quality of care and life.

Assisted with general assistive services such as laundry, housekeeping, companionship, financial assistance, etc.

Bunnin Chevrolet 10/2011-01/2012

Service Advisor

Primary contact for customers, advise on service issues, create repair orders and estimates, follow

up with each customer to insure complete satisfaction.

High skill level with multiple computer programs such as Reynolds & Reynolds, ADP.

Selma Auto Mall 04/2010-08/2010

Service Advisor

Primary contact for customers, advise on service issues, create repair orders and estimates, follow

up with each customer to insure complete satisfaction.

High skill level with multiple computer programs such as Reynolds & Reynolds, ADP.

Saturn of Fresno 01/2007-04/2010

Service Advisor

Primary contact for customers, advise on service issues, create repair orders and estimates, follow

up with each customer to insure complete satisfaction.

To Whom It May Concern:

Please consider me as an interested candidate for a position with your organization. The enclosed resume will furnish you with information concerning my experience, education and abilities.

I feel confident in my ability to apply the skills I have acquired to meet the needs of your company. I would appreciate the opportunity to discuss my qualifications with you in person at your earliest convenience. You may contact me at the above address or telephone number at any time.

Thank you for your time and consideration.

Sincerely,

Julie Carlson



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