DEEPIKA LIKHITE

503-***-**** (C) • *** Elan Village Lane # 3-216, San Jose, CA 95134 • e-mail: ac32ab@r.postjobfree.com • Permanent Resident

Objective: To obtain a challenging software testing or quality assurance role in the San Francisco Bay Area.

Education:

Master in Computer Management, Indian Institute of Cost, Management Studies and Research, Pune, India [June 2006-May 2008] Bachelor of Arts (Economics), Fergusson College, University of Pune, India [June 2003-May 2006]

Certifications: Certified Software Quality Analyst (CSQA) by QAI Global Institute. [May 2015]

Software QA and Testing Certification from Portnov Computer School, Los Altos, California [October 2017]

Skills:

Testing: Manual and Automated testing. Mobile testing.

Operating System : Unix

Programming languages: C/C++, Core JAVA, Web Development (html, JavaScript, VBScript, xml, ASP), SQL

Tools: Selenium, Android Studio.

Project Management – Clarity (Computer Associates) – Corporate Expert User, Consultant, Trainer & Quality Auditor.

HR Management – PACE (PeopleSoft) – Corporate Expert User, Consultant & Quality Auditor.

Ticketing & Issue management – ITSM, BMC Remedy tool– Expert User, Manage, Track & Drive tickets for Clarity & PACE

Foreign Language: Completed 3 out of the 4 levels of Japanese proficiency test [Nikyu (2nd level, 2005), Sankyu (3rd level, 2003), Yonkyu (4th level, 2002)]

Work Experience:

Software Test Engineer at Ubiquity Consumer Technologies Pvt. Ltd [Jan 2014 – July 2015]

•Test engineer for a mobile application for an employee loyalty and rewards platform where employees were awarded reward points and could redeem them for gift cards and gift vouchers.

•Participated in Requirement Analysis with the Product and Development teams. Got visibility into the business requirements.

•Developed Test Document (Test Plan, Test Cases, Bug Reports, etc.)

•Tested the Android application using Android Studio using ADB commands.

•Tested the Mobile app behavior under various interruptions e.g. battery strength (full/medium/low), incoming calls, SMS, video calls (interruption testing), GUI, Usability testing etc.

•Investigated, reproduced and characterized defects and test failures.

Consultant at Capgemini India Pvt Ltd. [April 2011 – Dec 2013]

•Consulting – advised a wide variety of projects on features & usage strategy of project management and HRMS tools.

•Training - Conducted corporate trainings for project management (rating of 4.5/5).

•Service delivery – Delivered high quality and timely service on project management and HRMS, tool.

•Problem solving, troubleshooting & Application Solutions – Provided timely solutions as a part of service delivery. Used SQL queries to collect relevant data.

•Documentation – Maintained and published user manuals & authorization matrices to customers

•Reporting – Published detailed weekly & monthly corporate reports & usage indicators to senior management.

•Quality Control & Audits – As the Process Quality Auditor, performed monthly Audits on teams working on the suite of internally developed tools (e.g. HR, Expense, Travel, Time card management tools) to ensure that the proper processes were followed in developing, updating & maintaining (defect management & bug fixing).

•Cross-functional interaction – Worked with cross functional team as a part of process quality audits.

•Metrics Reporting - Performed monthly metrics reports for tracking productivity and efficiency of the team.

•Incident Management – Handled Incidents, performed first level due diligence and responded to escalation

Software Tester at Habile Web Solutions [Sept 2007 – Nov 2008]

•Performed testing for a catering management system website.

•Analyzed the requirement document of the application and identified relevant Test Cases.

•Gained exposure to all phases of Software Development Life Cycle and Software Test Life Cycle.

•Logged bugs and wrote Test reports based on the findings.

•Tracked Defects and drove their resolution.

Projects as part of Software QA & Testing Certification (Portnov Computer School, Los Altos, CA): [June 2017 – Oct 2017]

Title of the Project: APOS

Performed testing for Advanced Power Strapping Tools website, ’advancedstrappingtools.com’ that displays and sells patented strapping tools online. They are an international company based in California.

•Analyzed and discussed the Product Requirement Document

•Participated in test strategy development

•Authored a detailed test plan and associated test cases

•Executed test cases in different test environments.

•Identified and tracked defects during testing via Bugzilla.

Title of the Project: Lomotif

Lomotif is a hybrid mobile application used to make mini music video by using photos and videos. This is a popular app for social medial sharing like Facebook, Instagram.

•Tested application on multiple platforms (iOS and Android)

•Performed exploratory testing to understand the functionality of application.

•Performed Functional testing on all the key features which included creating the videos, importing and exporting Lomotif against the testing scenarios.

•Performed Regression testing on new builds according to the testing scenarios.

•Conducted Interruption testing, GUI, Usability testing, localization testing.

•Reported bugs.

Title of the Project: Orange HRM

Orange HRM is a website to store and manage employee data.

•Automated test cases using Selenium web driver and JUnit.

•Well versed with handling elements using Selenium WebDriver.

Other activities:

•Learnt Bharat Natyam (Indian classical dance) for 10 years. Completed 1 level of Bollywood dancing at Shiamak Davar’s Institute of Performing Arts, Pune, India.

•Choreographed Indian dance performances for numerous events. Performed and choreographed for local cultural events in Portland.

•Choreographed a set of 3 dance performances in a skit performed at the BMM (Brihan Marathi Mandal), a national Indian cultural gathering in Los Angeles, CA on July 4, 2015.

•Volunteered as an English to Japanese interpreter for a Japanese trade delegation that visited India from the city of Okayama, Japan

•Volunteered at the Oregon Food Bank in Hillsboro, OR.

Visa Status – Permanent Resident in U.S.

Keywords: Software Quality Assurance, Manual Testing, Automated Testing, Mobile Testing, Android, Tester, QA, Software QA, Selenium, Test engineer, QA engineer, Android Studio, Bugzilla

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