Customer Service High School

Location:

Posted:

January 18, 2018

Pamela Kirkland

Bloomfield, CT 06002

Object: To obtain long-term employment where I can utilize my skills and abilities for the

advancement of the company.

Core Strengths:

- Good Communication skills-verbal and written

- Coordination and organizational abilities

- Customer service orientated

- Ability to learn new software applications

- Responsible and Reliable

Work History:

2009 – Present Sanctuary of Faith and Glory Windsor, CT

Office Clerk

- Maintain church data base for members and affiliated churches

- Receive monies to be applied to membership dues

- Perform various secretarial/clerical duties such as documenting, photo copying, faxing,

mailing, and organizing filing system

- Sorted and distributed incoming communication data, including faxes, letters and emails

- Answer phones and taking messages for various auxiliaries

- Preparing and serving food with Hospitality Committee; Set up tables & chairs, rearranging

furniture for various Banquets and Food functions.

2015 – Present Staples Enfield, CT Customer Service / Stocker

- Greet customers entering the establishment

- Issue receipt, refund, credits or change due to customers

- Request information using paging systems

- Process Staples Accounts, merchandise returns and exchanges

- Count money in cash drawers to ensure amounts are correct

- Stock front end of store

1992 - 2008 CK Carpet Installation / Cleaning Bloomfield, CT

Secretary/Maintenance

- Distributed work orders to the carpet installer

- Dispatched installers to work site

- Answered phones and incoming faxes

- Recorded time cards for payroll

- Cleaned US Post Offices on several sites

Education:

1980 Graduated from Bloomfield High School, 3 Huckleberry Lane, Bloomfield, CT

1980 -1981 Attended Greater Hartford Community College, 61 Woodland St., Hartford, CT

2011 Goodwin College (One-2-One Components Program), East Hartford, CT