Customer Service Administrative Assistant
Resume:
SHELAGH (Shayla) BOWKETT
Calgary, AB T3J 1L7
Phone: 403-***-****
ac323v@r.postjobfree.com
WORK EXPERIENCE
NV Fashions Calgary, AB January 2016 – January 2017
Customer Service and Sales. Daily store opening and closing procedures, maintained customer database, sales and special orders, following up on orders, setting up and changing displays, cleaning, and customer service for an upscale women’s boutique.
Premier Envelope Ltd. Calgary, AB February 2009 – January 2015
Customer Service Representative and Office Administration. Processing and inputting orders, following up on orders, checking and relaying copy proofs between customers and production, distribution and management of monthly customer stock reports, ordering of office supplies, filing, pricing, customer communications, and assisting sales rep for a major envelope manufacturer.
Rhino Print Solutions Inc. Calgary, AB March 2008 – February 2009
Receptionist and Office Administration. Switchboard, billing, assisted shipping and bindery departments, assisted production coordinator and sales reps, filing, daily mail distribution, ordering of office supplies and coffee room supplies, and customer service for an expanding print shop.
Brewers Distributor Ltd. Calgary, AB June 2007 – March 2008
Administrative Assistant. Billing, filing, assisted shipping and receiving, order tracking, and processing of customer comments and complaints for the major distributor of Molson and Labatt products in Western Canada
AAA Supply House Ltd. Calgary, AB May 2006 – June 2007
Order desk, Inventory Control and Shipper. Product preparation, packaging, shipping and receiving, dangerous goods shipping, inventory and ordering of products, customer service, order taking and inputting, and billing for a taxidermy supply shop.
Work References Available Upon Request
SHELAGH (Shayla) BOWKETT Page 2
VOLUNTEER WORK
Sir John Franklin School Calgary, AB 2014 - 2017
Parent volunteer and Music Parents Association member – assisting in special events and activities at North Calgary’s Arts Based Learning School.
Calgary Folk Music Festival Calgary, AB 2005 – Current
Volunteer at Calgary Folk Music Festival each summer – Security Dispatch since 2010 – Dispatch Coordinator since 2014 – and Merchandise Tent for 5 previous years.
Scouts Canada Calgary, AB 2003 – 2010
Beaver Leader and Cub Leader – cooperatively running a very successful scouting program at both the Beaver level (ages 5 – 7) and the Cub level (ages 8 – 10). This included everything from planning to execution and follow up of recreation and skill development for youth. Also attended and held positions on the community association board.
Navy League of Canada Calgary, AB 1990 – 2011
Fundraising volunteer – various positions as both BINGO volunteer and Casino volunteer to help raise funds for Sea Cadets for uniforms and activities.
INTERESTS
I love doing crafts of all sorts, doing puzzles, reading, taking walks, and spending time with my family. I like listening to music and watching movies, playing board games and camping. I enjoy a challenge and actively participating in helping others.
Volunteer References Available Upon Request
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