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Sales Executive

Location:
India
Posted:
January 16, 2018

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Resume:

Curriculum Vitae

Jyoti Singh

Contact

Citizenship: Indian Date of birth: 20th December 1992

Tel : +91-844*******, 999*******

e-mail :ac31us@r.postjobfree.com

Objective

To become a part of professional & competitive organization with a vision to learn, adopt and implement my knowledge and prove myself as an asset to your organization

Key Skills

Proficient or familiar with Basic computer knowledge like office work including Avaya, MS Word, Excel, Outlook 365, MIS Software, CRM, Data Processing, Logistics Handling, Internet knowledge, HTML.

Education

2009-2013 Bachelor of Electronics & communication Engineering, secured 76.5%, from Gurgaon

College Of Engineering, Gurgaon, Haryana.

2009 12th Board CBSE, Secured 72.10%, Delhi Jain Public School, Palam, New Delhi

2007 10th Board CBSE, Secured 82.30%, Ram Chander Sanatan Dharm Sr. Sec School, Raj

Nagar, New Delhi

Work Experience

SRSG Broadcast India Pvt. Ltd. April 2017 to present

( Inside Sales Executive )

Make cold calls, prepare quotations and lead calls to prospective customers and maintain records of the same in the Telemarketing Report.

New client's development and ensuring recurring business by constantly being in touch.

Identifying prospective clients from various sectors

Generating leads for new business by running promotional mailers, cold calling etc.

Allocate appointments to Regional Sales team from calls made and leads identified.

Prepare quotes based on Inquiries logged and Product

Talk to customers for feedback on SRSG performance after product delivery.

Develop Prospect Database for communications and mailers of future offers.

Co-ordinating with different back office departments for Order execution, on behalf of Sales person, in case he/she is not available.

Safexpress Pvt. Ltd. Dec2014 to March 2017

( Customer Support Associate )

Organize for priority deliveries in co-ordination with operations team.

Maintain MIS.

Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner

Responsible for proper scrutiny and recording of the complaints received from customers

Promote the services and products of all entities, and coordinate sales efforts with other department sales.

Oxigen Services India Pvt. Ltd., Gurgaon Dec 2013 to Dec2014

Customer support executive

Register the complaints in CRM and assure that register complaints will be closed within SLA

Interacting and handling the corporate clients. i.e; Paytm, Freecharge, SBI Netbanking.

MIS Reporting analysis & presentation of performance data on an ongoing basis.

Corporate clients Mail response and Escalation for B2B and B2C services.

Emailing, calling and SMS way of contact

Work with Remote Desktop (Logmein, Team viewer, Ammyy Admin, Show My PC).

Training Undergone

Genesis Forte Tech Pvt. Ltd., New Delhi, India Feb 2013 to May 2013 Trainee (Tech Support)

Generating Compliance report

To test the equipment before sending it to client.

Help them in installing it via phone or Team viewer.

Provide technical assistance (through phone or team viewer )

LG Electronics India Pvt. Ltd. New Delhi, India June 2011 to July 2011 Summer Trainee

Having an experience to know how a CTV is assembled, tested before making it available to customer.

Languages

1.English 2. Hindi

Awards & Recognitions

Participation various Literary Activities like Essay Writing Competitions & Debates

Bronze medal and certificate in shot put at school level.

Silver medal and certificate in long jump at school level.

Activities and Interests

Traveling

Some parts of North India.

Dancing

Performed at various events in School and College

Entertainment

Like to watch new movies and listen to music.

Photography

Keen admirer of artistic photography

Personal Details

Name : Jyoti

Father’s Name : Mr. Rameshwar Singh

Mother’s Name : Mrs. Savita Singh

Nationality : Indian

Hobbies : Music

Declaration

I confirm that the information provided by me is true to the best of my knowledge and belief

Date:-

Place:- New Delhi (Jyoti Singh)



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