GERALD GAMBIL GARCIA

Career Objective:

Seeking a fulfilling position as NETWORK ENGINEER and support of all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experiences.

AREAS OF EXPERTISE KEY SKILLS AND COMPENTENCIES

Network Administrator

• Installing, configuring and troubleshooting of networking equipments, routers and switches

Network Engineer • Managing, maintaining and configuring an Internetwork.

• Knowledgeable of Bridging and switching concepts and LAN Technologies. Cisco Routers • IP addressing, VLSM, Subnetting, and Routing concepts.

• VLAN configuration, switching dot1q.

Cisco Switches • Implementation of traffic filters using standard and extended access-lists.

• LAN/WAN design and implementation using Cisco routers, and switches. Firewall • Configure and setup New PC’s and equipments.

• Desktop and laptop troubleshooting.

Server

WORK EXPERIENCES

Active Directory Network Engineer April 2016 to July 2016 Digital Room Inc. Mandaluyong City,

Philippines

Microsoft Windows

Monitoring network usage.

Microsoft Office Installing, supporting and maintaining new server hardware and software infrastructure

• Undertaking routine preventative measures and implementing, maintaining and Remote Access monitoring network security, particularly if the network connects to the internet.

Managing the website and keeping internal networks running. Software Installation

Network Engineer Dec. 2013 to Aug. 2015

PCCW Teleservices Inc. Pasig City, Philippines

• Installing, supporting and maintaining new server hardware and software infrastructure

• Setting up user accounts, permissions and passwords.

• Monitoring network usage.

• Suggesting and providing IT solutions to business and management problems.

• Ensure that all IT equipment complies with industry standards.

• Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet.

• Supervising other staff such as help-desk technicians.

• Working and collaborating with other departments and other IT staff.

• Planning and implementing future IT developments and undertaking project work.

• Managing the website and keeping internal networks running.

• Monitoring the use of the web by employees.

IT Support Engineer June 2010 to Dec. 2013

PCCW Teleservices Inc. Pasig City, Philippines

• Following agreed procedures, searches documentation and previous requests for assistance on related topics to establish possible solutions to calls.

• Documents any findings on the call log.

• Assists in the co-ordination of the movement of equipment.

• Ensures adherence to escalation procedures. Responds to escalated, complex and high impact user calls in a timely fashion.

• Escalate IT issues to the IT manager if necessary.

• Diagnosing and resolving technical issues.

• Undertaking small- to medium-sized IT projects as instructed by the IT Manager.

• Providing desktop and server support; installing authorized software to laptops and desktop.

• Ensure security and upgrades are applied to desktops and laptops and kept up to date; anti-virus installation.

• Reports faults and maintaining logs on servers, desktops and laptops.

• Patching of network data and phones.

• Setting up new users and disabling expired accounts in accordance with HR requirements.

Sales Technician October 2008 to Jan. 2009

Silicon Valley Computers Makati City, Philippines

• Answer user inquiries regarding computer software or hardware operation to resolve problems.

• Read technical manuals, confer with users, or conduct computer diagnostics to investigate

and resolve problems or to provide technical assistance and support.

• Refer major hardware or software problems or defective products to vendors PERSONAL INFORMATION or technicians for service.

• Enter commands and observe system functioning to verify correct operations 114 F.Manalo St. Nangka, and detect errors.

Marikina City • Inspect equipment and read order sheets to prepare for delivery to users. Mobile: +639********* • Prepare evaluations of software or hardware, and recommend improvements Email: or upgrades.

ac31sz@r.postjobfree.com

ACADEMIC QUALIFICATIONS

Diploma on Computer Technician June 2006 – March 2008 St. Chamuel Institute of Technology Cainta, Rizal, Philippines CCNA – (Switching and Routing) August 3 to 7, 2015 Ironlink Computer Learning Sta. Mesa Manila

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