Customer Service Administrative Assistant
Resume:
DEANNE THOMPSON
Baltimore, MD 21206
240-***-**** (Cell)
************@***.***
**********@***.***
Objective
I am interested in working in an environment that provides an atmosphere of diversity, challenge, growth and rewards hard work and dedication. Currently I am seeking a position with an annual salary of $45,000, but will be willing to negotiate should the right opportunity arise.
Software
Excel
PowerPoint
Microsoft Word
Access
Internet (Netscape)
MRI
Corrigo
Outlook
Propertyware
Egnyte
RealGreen
Experience
Pro Lawn Plus, Inc Oct. 2014 - Present
Administrative Assistant
Accounts receivable
Account adjustments
Manage and audit accounts
Create and update price lists
Assist President and management staff
Input new customer surveys
Input inspections
Maintain Real Green Software
Perform Software updates
Collections
Process soil samples
Input soil sample results
Mass Mailings
Maintain office equipment
Inventory
Customer service
Manage and perform end-of-year / renewal processes
Answer phones
Other administrative duties as assigned
Urbane Results, LLC Dec. 2011 – Present
Property Coordinator
Perform all accounting duties
Process Rent And Condo Checks
Accounts Receivable Functions
Accounts Payable Functions
Process Invoices
Create Quality Assurance Program
Show Available Apartments
Maintain Property Management Software
Maintain Database
Maintain Computer Network
Maintain Licenses And Inspections
Maintain Filing System
Compile And Complete Weekly, Monthly And Annual Reports
Reconcile Accounts
Support And Assist Staff
Respond To Social Networking Sites And Posting Boards
Receive Sales, Rental And Maintenance Inquires
Schedule Maintenance
Interface With Vendors
Grant Vendor Access
Answer Phones
Other Administrative Duties As Assigned
CW Termite & Pest Control, LLC Aug. 2009-Dec 2011
Secretary
Customer Service
Schedule Pest Control Service
Schedule Inspections
Data Entry
Payment Processing
Maintain Files
Maintain Database
Inventory Of Office Supplies
Create Databases As Needed
Answer Phones
Other Duties As Assigned
DASCO Companies Sept 2006-Mar 2008
Administrative Assistant
Project Management
Oversee Construction
Oversee Common Area Renovations
Assist With Monthly Reports
Assist With Budgets
Lease Administration
Code Invoices
Monthly Tenant Calls
Monthly Tenant Reports
Vendor Review
Maintain Tenant Files
Maintain Vendor Files
Correspondence
Property Inspections
Oversee / Track Maintenance Request
Year End Accruals
Collections
Tenant And Vendor Inquiries
Mail Distribution
Mass Mailings
Customer Service
Maintain / Order Supplies
Maintain Directory Boards
Signage Requests
Tenant Surveys
General Office Duties
Anvek Construction & Inspections Oct. 2004-Dec 2005
Office Manager
Time & Attendance
Data Entry
Reports
Inventory & Supplies
Database Management
Correspondence
Randstad Employment Services July 2004-Oct. 2004
Administrative Assistant
Database Management
Data Entry
Promissor Jan. 2004-Apr. 2004
Operations Specialist
Process Applications for licensure
Database Management
Customer Service
Correspondence
Maintain Office Files
General Office Duties
Office of the Inspector General June 2002-June 2003
Administrative Assistant
Handle All Training Duties
Database Management
Research Information
Customer Service
Prepare Reports
Enter Time & Attendance
Jardon & Howard Technologies, Inc. Aug. 1999-June 2002
Administrative Specialist
Process Investigations
Assist With Employee Recruitment
Draft & Proofread Documents
Inventory
Maintain Office Files
Database Management
Education
General Communications Inc., Rockville, MD Sept. 1991-Mar. 1992
Field of Study: Secretarial
Richard Montgomery High School, Rockville, MD Sept. 1984-June 1988
Relevant Experience
Office Management
Typing Speed - 60 wpm
Inventory & Order Supplies
Telemarketing
Transcribe Taped Correspondence
Front Desk Duties
Mailroom Duties
General Office Duties
Other Experience
Dictaphone (Lanier)
Scanner
Microfiche
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