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Customer Service Administrative Assistant

Location:
Baltimore, Maryland, United States
Posted:
January 15, 2018

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DEANNE THOMPSON

**** *********** ***

Baltimore, MD 21206

240-***-**** (Cell)

ac31s0@r.postjobfree.com

ac31s0@r.postjobfree.com

Objective

I am interested in working in an environment that provides an atmosphere of diversity, challenge, growth and rewards hard work and dedication. Currently I am seeking a position with an annual salary of $45,000, but will be willing to negotiate should the right opportunity arise.

Software

Excel

PowerPoint

Microsoft Word

Access

Internet (Netscape)

MRI

Corrigo

Outlook

Propertyware

Egnyte

RealGreen

Experience

Pro Lawn Plus, Inc Oct. 2014 - Present

Administrative Assistant

Accounts receivable

Account adjustments

Manage and audit accounts

Create and update price lists

Assist President and management staff

Input new customer surveys

Input inspections

Maintain Real Green Software

Perform Software updates

Collections

Process soil samples

Input soil sample results

Mass Mailings

Maintain office equipment

Inventory

Customer service

Manage and perform end-of-year / renewal processes

Answer phones

Other administrative duties as assigned

Urbane Results, LLC Dec. 2011 – Present

Property Coordinator

Perform all accounting duties

Process Rent And Condo Checks

Accounts Receivable Functions

Accounts Payable Functions

Process Invoices

Create Quality Assurance Program

Show Available Apartments

Maintain Property Management Software

Maintain Database

Maintain Computer Network

Maintain Licenses And Inspections

Maintain Filing System

Compile And Complete Weekly, Monthly And Annual Reports

Reconcile Accounts

Support And Assist Staff

Respond To Social Networking Sites And Posting Boards

Receive Sales, Rental And Maintenance Inquires

Schedule Maintenance

Interface With Vendors

Grant Vendor Access

Answer Phones

Other Administrative Duties As Assigned

CW Termite & Pest Control, LLC Aug. 2009-Dec 2011

Secretary

Customer Service

Schedule Pest Control Service

Schedule Inspections

Data Entry

Payment Processing

Maintain Files

Maintain Database

Inventory Of Office Supplies

Create Databases As Needed

Answer Phones

Other Duties As Assigned

DASCO Companies Sept 2006-Mar 2008

Administrative Assistant

Project Management

Oversee Construction

Oversee Common Area Renovations

Assist With Monthly Reports

Assist With Budgets

Lease Administration

Code Invoices

Monthly Tenant Calls

Monthly Tenant Reports

Vendor Review

Maintain Tenant Files

Maintain Vendor Files

Correspondence

Property Inspections

Oversee / Track Maintenance Request

Year End Accruals

Collections

Tenant And Vendor Inquiries

Mail Distribution

Mass Mailings

Customer Service

Maintain / Order Supplies

Maintain Directory Boards

Signage Requests

Tenant Surveys

General Office Duties

Anvek Construction & Inspections Oct. 2004-Dec 2005

Office Manager

Time & Attendance

Data Entry

Reports

Inventory & Supplies

Database Management

Correspondence

Randstad Employment Services July 2004-Oct. 2004

Administrative Assistant

Database Management

Data Entry

Promissor Jan. 2004-Apr. 2004

Operations Specialist

Process Applications for licensure

Database Management

Customer Service

Correspondence

Maintain Office Files

General Office Duties

Office of the Inspector General June 2002-June 2003

Administrative Assistant

Handle All Training Duties

Database Management

Research Information

Customer Service

Prepare Reports

Enter Time & Attendance

Jardon & Howard Technologies, Inc. Aug. 1999-June 2002

Administrative Specialist

Process Investigations

Assist With Employee Recruitment

Draft & Proofread Documents

Inventory

Maintain Office Files

Database Management

Education

General Communications Inc., Rockville, MD Sept. 1991-Mar. 1992

Field of Study: Secretarial

Richard Montgomery High School, Rockville, MD Sept. 1984-June 1988

Relevant Experience

Office Management

Typing Speed - 60 wpm

Inventory & Order Supplies

Telemarketing

Transcribe Taped Correspondence

Front Desk Duties

Mailroom Duties

General Office Duties

Other Experience

Dictaphone (Lanier)

Scanner

Microfiche



Contact this candidate