Customer Service Computer Operator

INDRANIL AUDDY

Mobile: +91-896*******

Email-ID: **********@*****.***

CAREER OBJECTIVE:

To work in an organization that appreciates innovativeness, demands analytical. Provide a challenging and performance driven environment and a wide spectrum of experience to grow and excel in my career. I aim to create meaningful contribution to the organization through my skill and abilities and to continuously improve on my professional knowledge and skill.

PROFESSIONAL SYNOPSIS

Result Oriented Professional possessing nearly 19Years Experience in Career.

Hardworking, Competent & Efficient.

Corporate, Production House and Construction Sites Experience, Professional Qualification, Problem Solving Ability with Analytical Skills, Attitude towards work and company.

Capacity to make balance between personal and professional life. COMPETENCIES:

Consistent performance

Diligence

Willingness to learn

Productivity

Computer literate

Process Management

Supervision

Attention to detail and accuracy

Organization skills

Decision-making

Team work

Communication

Confidence and drive

Customer service

Excellent communication

EMPLOYMENT SCAN:

Name of the Company DYNAMIC GROUP OF COMPANIES.

Designation Asst. Manager

Duration From April’2005 to till date.

ROLES & RESPONSIBILITIES:

A hard worker with a track record of establishing processes, streamlining workflow and creating teamwork environment to enhance productivity of the company.

Well versed with Trade Settlements, Exchange Billing and Processing for various segments, like: NSE, BSE, MCX, NCDEX,SPOT, CURRENCY stock market.

Excellent interpersonal skills with problem solving, logical thinking and analytical abilities.

Comunicating and query handling regarding Backoffice Software Process.

Daily back office processing for the computation of exchange obligation.

Operating Admin and Corporate terminals of different exchange.

Preaparing various MIS reports in excel and csv to apprise management and for satisfaction of customers.

Mapping clients' requirements and coordinating, developing and implementing processes in line with guidelines.

Risk and surveillance related activities (like code block, Limit file upload and checking in Corporate or NOW Terminal,risk management, etc) related to trading so that our company or clients doesn’t lose any money.

Name of the Company SRMB UDYOG LTD.

(Construction Steel Company)

Designation Computer Operator cum

Web Site Maintainer

Duration From July’2004 to March’2005.

Designation Computer Operator cum Account

Assistant to a Sales Tax Lawyer.

Duration From Jan’2002 to June’2004.

Name of the Company GOMARK INDIA PVT. LIMITED.

(U.K based Multinational Company)

Designation Computer Operator cum

Accounts Executive

Duration From April’2000 to Sept’2001.

ROLES & RESPONSIBILITIES:

Name of the Company TOSHNIWAL LOHIA PVT. LIMITED.

Designation Computer Operator cum

Accounts Assistant.

Duration From April’1998 to March ‘2000.

ROLES & RESPONSIBILITIES:

dealers in Industrial Safety Items: Viz. Flame Retardant Industrial Work wear, Gloves, Oxygen Breathing Apparatus and also Export quality Jute & Leather Bags. SCHOLASTICS:

1996 Completed B. Com (H) from Calcutta university, Kolkata,passed with 49% marks. 1993 Completed Higher Secondary Examination from W.B.C.H.S.E., West Bengal Board, passed with 55% marks.

1991 Completed Secondary Examination from W.B.B.S.E. West Bengal Board, passed with 64% marks. __ TECHNICAL SKILLS:

LMIIT MS Dos, Lotus, WordStar, GW Basic, (Certificate Course) Visual Basic, Unix, FoxBASE,C, Windows, etc.

2000

CMC LIMITED OPERATING SYSTEM: Windows 98,MS Dos,Unix.

‘E-DAST’ Software Packages: MS Word, MS Excel,

(ADVANCE DIPLOMA IN SOFTWARE TECHNOLOGY) MS PowerPoint .

DATABASE: MS Access, Oracle 8i.

2004

LANGUAGES: HTML, C, C++, C#, VB.Net,,Java ASP, ASP.Net.

NETWORKING: Data Communication & Networking, Internet, E-Commerce. STRENGTHS

Good Communication Skill.

Smart, Dynamic & Challenging To Play A Positive

Role In a Challenging Environment.

Sincere & Hardworking.

Comprehensive problem solving abilities.

Good Leadership Skills.

HOBBIES:

Listening Music, Playing cricket.

PERSONAL DOSSIER:

Date of Birth : 25th December’1973

Gender : Male

Languages Known : English, Hindi, Bengali

Address : 51F, Pottery Road, Kolkata-700 015.

Declaration - I hereby declare that all the Information Furnished Above are true to the best of my Knowledge. Date:

Place: (INDRANIL AUDDY)

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