OBJECTIVE

To utilize my technical, creative, and educational skills in a dynamic changing environment that mixes new challenges with established processes.

EDUCATIONAL BACKGROUND

Westwood College

Bachelors of Science, October 2003

Major: Electronic Engineering Technology

Westwood College

Bachelors of Applied Science, December 1999

Major: Business Management

COMPUTER SKILLS

§Certificated McDATA SAN Professional

§Experienced with Veritas NetBackup

§Solaris, RedHat Linux, Suse Linux, and Microsoft Windows Enterprise Server

§Experienced with DOORs requirements management software

§StorageTek Automated Cartridge System Library Software (ACSLS)

§Scripting utilizing C, C++ programming languages

§Performance benchmarking including de-duplication, replication and encrypted data

§Experienced with Network Attached Storage products and principles

§Technical support of Storage Area Networks in a Global call center environment

§Application Lifecycle Management (ALM)

§Jira, BugTrak, Bugster and Pinnacle defect tracking software

§Certified Master Agile Scrum Framework

§Certification Fundamentals of Lean and Six Sigma and their Applications

§Certification Agile Software Testing: Methodologies and Testing Approaches

§Familiar with Docker and Kubernetes

PROFESSIONAL EXPERIENCE

Systems Software Test Engineer Charter Communication, Broomfield, CO September 2017 to Present

Contractual Agreement

As a Systems Software Test Engineer, I am responsible for the development, implementation and test of Charter DTA products. This includes writing test cases, test plan and environment setup.

Audio and Video systems testing

VOD, IP VOD Cable Hub and head end domain testing

Troubleshooting residential STBs in a testing environment

Application Lifecycle Management (ALM) Software

Jira defect tracking software

Software Development Life Cycle (SDLC)

Setup and Installation of Docker on CentOS 7 via Oracle's VM VirtualBox Manager

JMeter distributed load testing using Docker

PROFESSIONAL EXPERIENCE

Senior System Test Engineer Oracle Corporation, Broomfield, CO February 2010 to February 2017

As a Senior Systems Test Engineer, I was responsible for Development Verification Test of Oracle's Virtual Library Extension (VLE) product. My duties as Project Lead are development and release of programs utilizing Product Life Cycle concepts, Waterfall and Agile test methodologies.

Virtual Library Extension (VLE) 1.3 and 1.4 Project Lead

Oracle & SQL data protection experience

Oracle’s Virtual Storage Manager (VSM) and Open System Attach (OSA)

Domain/Policy Configuration experience

Review of product users guide and implementation of engineering’s configuration

Veritas NetBackup, Configuration and Administration

Mercury Quality Center test case and defect tracking software

TSM (Tivoli Storage Manager), Configuration and Administration.

LTO, T10K A/B/C library tape drives

Web based Guided User Interface configuration, validation and test.

Senior Systems Test Engineer Sun Microsystems, Broomfield, CO December 2007 to February 2010

As a Senior Systems Test Engineer, I was responsible for the Development Verification Test and release of Sun's Virtual Tape Library Product. My duties include, Product Concept Documentation, Creating Test Plans, Installation and Configuration Guide. Work with FalconStor to test, debug, and deliver code releases.

Mercury Quality Center test case and defect tracking software

Common Array Managers Command Line Interface scripting

Verification and debug of code to isolate issues.

FLAR Image creation and delivery to Manufacturing

Veritas and Legato Tape Backup Applications

LSI 6140/6180 Disk Storage Subsystems

Technical Support Engineer Sun Microsystems, Broomfield CO May 2007 to October 2007

Contractual Agreement

As a Technical Support Engineer, I was responsible for providing web initiated and telephone based support to Sun customers. My duties include, responding to customer problems in the following areas, Storage Area Networks, Network Attached Storage, Storage Tape and Switch support.

§Sun 5320 Network Attached Storage.

§LSI 6140/6180 Disk Storage Subsystems

§Quantum, StorageTek and LTO Tape Library

§McDATA, Brocade and Cisco Switches

§Emulex and Qlogic Host Bus Adapters

§Collect and analyzed Solaris Explorer System Dumps

PROFESSIONAL EXPERIENCE

Product Test Engineer LSI Logic Corporation July 2006 to May 2007

Contractual Agreement

As a Product Test Engineer and member of the Legacy Solutions Special Projects test team, I perform test and validation of customer-driven solutions for Legacy programs. This includes hot fixes, Predictive Failure Analysis, 24x7 Engineering support, and other special-case activities that support customers evolving needs.

Mercury Test Director

Windows Enterprise Server

Solaris 9 and 10

Linux Red Hat and SUSE

IBM BladeCenter HS20, LS20

Dell PowerEdge BladeCenter 1855

Systems Test Engineer Sun Microsystems, Broomfield, CO November 2004 to June2006

Contractual Agreement

As a Systems Test Engineer, I design, develop and execute test cases from Product and Functional specifications. In addition, I perform functional, system, interoperability and incremental integration testing on Sun Microsystems Networked Attached Storage (NAS) products.

SAN Gateway design and implementation.

Veritas and Legato Tape Backup Applications

Commvault Enterprise Backup

IBM, Quantum and STK Library Tape Drives

System/Functional Cluster Testing

LSI 6140/6180 Disk Storage Subsystems

PROFESSIONAL EXPERIENCE

Open Systems Storage Engineer IBM Corporation, Boulder, CO May 2004 to November 2004

Contractual Agreement

As an Open Systems Storage Engineer, I Work in a hub for customer communications and SAN environmental monitoring and management. I engage problems detected or reported, provision storage, and board new customers into the offering.

My duties involve the investigation and research of complex problems that occur in the SAN environment. The investigation phase involves, Shift turnover, primary telephone support, active and passive system monitoring, Lotus notes email processing, managing change and problem tickets and limited SAN environmental changes

The research phases involve, managing and monitoring the problem and change ticketing systems. Change preparation and planning, including architect and design. Architecture involves naming conventions for zoning, customer enablement, port/switch assignments, managing LUN locations, and cable assignments. Change implementation, includes execution of the architecture and design by defining the host server on the Enterprise Storage Server, allocating storage, defining zone members and pushing the zone member into the zone set and production environment.

Focal Teams: Documentation Process and Procedure and the Enterprise Shark Storage Team. My primary duty is to promote consistency, rapid change, and skill transferability. Focal members are utilized as a resource for daily investigation and research related customer problems.

IBM FAStT700/900 Disk Storage Server

McData and Brocade switches

Lotus Notes Database

IBM 2105 Enterprise Storage Server

Citrix ICA Client

SQL and Rational databases

Managed Now Database

Media Test Engineer Exabyte Corporation, Boulder, CO August 2001 to July 2002

As a member of Media Engineering Division, I certified 8mm media utilizing Lab View and Vista software applications. Data collection and analysis of test results were used to certify media for release. Strict quality standards were maintained and subsequent failures were used to drive corrective action in the manufacturing process from suppliers. My other duties included the maintenance and RMA of all lab equipment, environmental chamber testing of tape drives, and microscopic examination of media and helical scanners.

Special projects: Developed and implemented the testing vendor media and the relationship of

tape path lubrication debris failures of the Mammoth 8mm tape drive.

Tenney Environmental Test Chamber

Lab View and Vista Software

Veritas NetBackup Software

Oracle Data Base Software

PROFESSIONAL EXPERIENCE

Senior Software Test Engineer McDATA Corporation, Broomfield, CO April 2000 to August 2001

As a Senior Software Test Engineer, I performed manual and automated interoperability testing in a SAN environment. Setup, design and implementation of medium to large scale SAN configurations were utilized in the certification of microcode.

As project lead, I managed a team of engineers and technicians in the test and development of microcode for the ED5000 Fibre Channel Director. The testing of microcode in a SAN environment was driven by EMC customer related failures. Test suites and configuration matrices were utilized during each microcode release phase. Troubleshooting failures to the protocol level aided software engineers in the debugging of microcode and subsequent microcode fixes incorporated in each release.

Special projects: Wrote a user’s guide for the EVTMAN guided user interface (GUI) application software. Maintained

Engineer Validation Test (EVT) and Device Validation Test (DVT) documentation.

Finisar Gigabit Traffic System Protocol Analyzer

EFCM Management Software

MCDATA Fibre Channel Analyzer

EMC Symmetrix Subsystem

Hitachi Disk Subsystem

Systems Engineer Storage Technology Corporation, Louisville, CO January 1998 to April 2000

As a Systems Engineer, my duties were managing gold lab requests initiated by tier one vendors. Solutions Integrators collected testing information from vendors and utilized StorageTek’s gold lab to test their software products.

In Test Engineering was responsible for configuring, testing, and certifying Original Equipment Manufacturers Guided

User Interface Software using IBM, Sun, Hewlett Packard, and NT servers attached to Sun, Clariion, and StorageTek RAID products. Solved customer connectivity issues related to these products.

Special project: Engineering validation of Auspex NS3000 Network Attached Storage product. Validated

Configuration, functionality and performance attached to Sun Enterprise and Windows NT servers Utilizing Alteon’s host bus adapters and gigabit switch.

In Application Engineering I provided 24 hour on call open systems engineering support for hardware/software installation, and configuration of SCSI, Fibre Channel and Storage Area Networks attached to Solaris, AIX, HP and Windows servers with StorageTek’s enterprise disk, switches, bridges, and routers.

To resolve Orca and Clariion related customer issues, problems and questions that are outside the scope, expertise or ability of the Customer Service Engineer, Software Engineer or Support personnel.

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