Manager Executive Assistant
Resume:
Denise V. Romero
Page *
Carlsbad, CA *****
**************@*****.***
PROFILE:
● More than 15 years successful experience in retail operations through the recruitment and development of amazing individuals to build a successful team
● Training Manager; train, motivate, and develop employees and management
● Operational discipline in executing new stores, achieving sales targets, and implementing new initiatives both domestically and internationally
● Liaison with the ability to plan, launch and operate retail locations using broad based background of diversified responsibilities and accomplishments
● Executive Assistant to Vice President of Operations
● Project Manager for ad hoc projects requested by Owner and Executives
● Proficient in Microsoft Office; Excel, PowerPoint, Word, Outlook ACHIEVEMENTS:
● Hired and trained staff of 120+ employees and managers
● Conducted quarterly District Manager Summits & Conferences
● Increased KPI’s to trend at 3.0+ and $34ADS
● Maximized store and region volumes increasing from $7M - $60M
● Organized inventory processes and reduced shrink from 2.5% to .93%
● Maintained Profit & Loss budgets by reducing payroll percent to less than 10% EMPLOYMENT:
Operations Associate Manager, Forever 21 - Los Angeles, CA 2012-Present
Implement global conferences, national meetings and field management trainings for international & domestic managers
Coordinate travel arrangements for support staff and Executives
● Support ad hoc projects with presentations and reporting for Owner and Executives
● Recruitment of management and staff by comprehending employee law summaries of various international locations
● Visit stores to ensure profitability, succession planning, and compliance of company standards
● Plan, coordinate and partner with all departments to execute new store openings with global expansion initiatives in Mexico, Costa Rica, India, Russia, South Africa and Australia
● Collaborate with joint ventures and franchisees to monitor sales, operations and visual guidelines
● Organize freight flow procedures through shipment trackers, transit times, and understanding customs regulations
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General Manager, Forever 21 - San Diego, CA 2007-2012
● Hired and developed sales staff and managers while reducing turnover
● Promoted many associates to managers throughout the district
● Fostered high sales results through effective recruitment and development of staff
● Designated as Training Manager for all new management across the district and internationally
● Managed multiple stores during peak season exceeding Last Year’s sales
● Provided a customer service oriented atmosphere to build customer loyalty
● Promoted many associates to managers throughout the district
● Supported the District Manager in overseeing 2-3 stores as DMIT EDUCATION:
Northern Illinois University, DeKalb, IL 1999-2003 Bachelor of Science: Textiles, Apparel & Merchandising Minor: Business Administration
REFERENCES:
Available upon request
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