dedicated, hard working, punctual, organized, teamwork, enthusiastic

Sara Ashna

**** - *** **** ***** ******, ON K*K*X9 613-***-**** **********@*******.***

Profile

A highly dynamic and professional candidate with strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities. Seeking a challenging position at a reputed firm, which will allow me to utilize my existing skills and to increase my knowledge and enhance my experience.

Summary of Qualifications

• Four years of experience in customer service

• Fluent in English, Farsi, Pashto, Urdu and Hindi

• Skilled at Microsoft Office programs (Word, Excel, Powerpoint, Access)

• Highly responsible, reliable and punctual

Professional Experience

Receptionist April - September 2017

Frank Motorcars - 101 Thomas St (New Jersey) USA

• Collected and distributed mail and messages

• Operated the telephone switchboard to receive incoming messages and arranged appointments in the marketing and servicing department

• Maintained files of correspondence, records and reports

• Managed communications through media relations, social media etc. Sales Representative June 2016 - February 2017

ATN Telecommunications - 325 Paramus Rd (New Jersey) USA

• Telecommunications sales representative

• Selling company products, goods and services to national and international clients

• Working with clients to find what they want

• Creating solutions to ensure a smooth sales process

• Find new sales leads through business directories and client referrals. Customer Service November 2015 - May 2016

Loblaws - 1980 Ogilvie Rd, Ottawa

• Making connections with customers and listening to their needs, then providing options and offering advice in order to ensure their needs are met

• Handling all returns courteously and professionally

• Overriding transactions, returning overstock, counting tills, till deposits, etc.

• Regular, dependable attendance

Cashier/Sales Associate May 2014 - October 2015

Giant Tiger, 2016 Ogilvie Rd, Ottawa

• Receiving, checking in and processing clothing merchandise from warehouse

• Opening stock boxes and counting merchandise

• Setting up weekly displays and styling mannequins

• Setting up weekly planograms by price point

Education

• University of Ottawa - Joint Honours (BSocSC) September 2016 - Present

• Rideau High School, 2016

Volunteer Experience

Liberal Party of Canada May - October 2015

Telephone Canvassing Agent

• Reaching out to the electorate

• Data entry

• Answering voters’ questions and concerns

• Encouraging the youth and others to vote

• Setting up voters with transportation to the voting polls to ensure an effortless voting process Rideau High School October 2013 - May 2016

Link Leader - Grade 9 Mentor

• Organized academic activities and social events

• Tutored students with special needs

• Mediated conflicts which arose between students or students and teachers Rideau High School October 2013 - April 2016

Ottawa Streetcar Restoration technologist

• Assembling and installing doors, windows, hinges and arches for the streetcar

• Sanding exterior of the streetcar

• Giving seminars on the streetcars history, how it works, reconnecting past with the present References

Ghani Farahi - CEO, Frank Motorcars 201-***-****) Hossai Popal - ATN, Senior Media Director 201-***-****) Nadia Gour - Loblaws, Assistant Manager 613-***-****) Carolina Ponce - Giant Tiger, Head Office 613-***-****) Steve McCormick - Teacher, **************@*****.**

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