Manager Machine Operator
Resume:
Jeff Kim
Contact j **********@*****.***
www.linkedin.com/in/jeffsangkim
Work Experience
Business Computing M ilpitas, CA
IT Support Specialist J uly 2016-December 2017
- CompTIA A+ Certified.
- Provide Level 1 support to clients.
- Strong communication skills with clients to ensure satisfaction.
- Maintenance and monitoring all client workstations.
- Support in OS: Windows 7, Windows 10, and Mac.
- User account management in Active Directory.
- Support in Microsoft Office 365(creating accounts, Dist. Groups, forwarding,licensing)
- Installing and maintenance printers, scanners, and VOIP(Ring Central).
- Documenting processes of client profiles and guides.
- AV and Video Conference support (Polycom, handheld mics, GlobalMeet, Presentations)
- Worked with IQ Tracker, ticketing system.
Silver Press S an Jose, CA
Machine Operator D ec 2012 - Jan 2016
- Collect payments from customers’ and record transactions on customers’ receipts.
- Operated on letterpress and numbering machines.
- Provided customer satisfaction through delivery and transaction.
- Temporary manager while absence of manager.
- Technical support for the computers.
Education
Ex’pression College of the Digital Arts S an Jose, CA Bachelors of Applied Sciences in Interactive Audio G raduated Jan 2016 A 3 year accelerated school learning many different programs in the digital arts field. Worked in teams and individually in 8 week course programs. Certified in Pro Tools with experience in studio recording, and mix and mastering. Engineered and sound designed games, audio programs, and other related programs.
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