Customer Service Manager

GREGORY A. BENCH

***** ********* *****

Wickliffe, Ohio 44092

Cell: 440-***-****

SUMMARY OF QUALIFICATIONS:

Over 25 years of Mechanical/Electrical assembly experience

Conscientious, disciplined

Productive results oriented attitude

Excellent attendance record

Outstanding communication and leadership skills

Team player

WORK EXPERIENCE:

MECHANICAL/ELECTRICAL EXPERIENCE:

Solid background in mechanical and electrical assembly

Serviced and certified precision measuring instruments in the United States, Canada, and Mexico

Set-up, installed, built, upgraded, reconditioned and retrofitted precision measuring instruments

Built upgraded, reconditioned and retrofitted precision measuring instruments at:

General Electric Pratt & Whitney General Dynamics

GM Powertrain Eaton Corporation Haliburton

US Golf Association Kennametal Babcock & Wilcox

Built various types of setups with gage blocks

Preformed thread gage grinding and finishing

MANAGEMENT EXPERIENCE:

Responsible for daily operation of business including customer service, customer billing, scheduling, quality control, productivity and cost control

Purchased quality parts and maintained quality assurance

Outstanding ability to troubleshoot customer issues

Advised customers of ISO and A2LA procedures of calibrations

EMPLOYERS:

Neway Stamping Inspection (In Process & Final) 7/15/15 to 12/16/16

Slabe Machine In-Process Inspection 12/12-7/14

Industrial Quartz Quality Manager 09/09-12/12

T & D Fabricating Manager of Quality & Production 07/07-06/08

PMC Lonestar Manager/Service Technician of Instrumentation 04/00-03/07

EDUCATION:

Lakeland Community College-Auto Cad, G&D Tolerance, Computers, Electrical and Math Courses

Computer Savvy-PC Specialist certificate

Auburn Career Center- Direct Current, Industrial Electronics and Motor Controls Certificates

Wickliffe High School- Graduate

Contact this candidate